8 Takeaways on How Airbnb Lost Hosts During the Pandemic (2024)

Faced with the constant challenge of having to recruit new hosts, Airbnb this past year saw hosts with single properties, among all types of hosts, shut down their listings at the fastest rate, according to new data. Here’s breakdown of the trends in the host ranks thinning out.

1. One in 10 Hosts With Single Properties Left Airbnb

While, as a group, hosts with 6-20 properties actually saw their property numbers rise 1.73 percent in the 12 months ending March 31, 2021, hosts with single properties saw their numbers plunge 9.8 percent. That’s one in 10 hosts with one property removing them from Airbnb.

These are the latest Airbnb host figures from Transparent, the short-term rental data analytics platform, which pointed out that hosts of a single property still made up more than 70 percent of Airbnb’s host ranks at the end of March.

“You will see that the host population peaked during Q1 2020 and then dropped across the board,” said Matthieu Bertho, senior business developer at Transparent. “The number of hosts has stabilized in most categories. It even rebounded for 6 to 20 properties hosts. However, the number of individual hosts is still decreasing.”

As Airbnb supposedly continues its drive to return to its “roots,” it has to grapple with the decimation among its single-property hosts.

Airbnb responded to this article, saying: “Airbnb had more active listings at the end of 2020 (5.6 million) than at the beginning of 2019 (4.4 million) and over the last decade has become the most recognized brand in travel. ‘Airbnb’ is used as a noun and verb in countries all over the world and according to Google Trends, from January 2016 through September 2020, ‘Airbnb’ was searched worldwide more often than any other major travel brand.

“As travel returns, Airbnb’s new and existing hosts around the world are eager to share their spaces and passions with guests.”

2. Lots of Airbnb Hosts Have Their Calendars Blocked

These figures from Transparent, though, actually tend to underestimate the Covid-19 business toll on Airbnb’s host numbers. Reflecting lockdowns, curfews and other restrictions in various geographies, Transparent also found that 2 percent of the listings of single property hosts had their calendars fully unavailable for the next three months while that was the case for 1.8 percent of the listings of all other hosts.

Airbnb, which faces a quiet period because of an upcoming first quarter earnings announcement, didn’t immediately respond to a request for comment on host trends.

Some hosts report that Airbnb’s technology tends to make it difficult to erase listings from the platform so they opt to block calendars as an alternative.

3. Other Small-Time Hosts and Professional Hosts Saw Ranks Decline

While individual hosts were the hardest hit, two of Transparent’s other host categories likewise saw their numbers decline, although not as greatly as those of individual hosts.

Hosts with more than 20 properties saw their numbers fall 3.3 percent, and hosts with 2-5 properties, experienced a 0.65 percent decline, Transparent found.

Overall, Airbnb saw its host ranks fall around 7 percent in the 12 months ending March 31, 2021 — but this excludes the 2 percent of single-property hosts and 1.8 percent of the rest who have decided not to accept bookings over the next three months.

4. The Only Host Category to Rise Was 6-20 Properties

Mid-level property managers with 6-20 properties saw their Airbnb ranks rise — 1.73 percent — over the 12 months ending March 31. That was the only category to see an increase.

5. Seven Percent Decline Masks Even Greater Pain

Looking at Airbnb’s host numbers, which declined 7 percent during that one-year period, from a global perspective alone doesn’t shed light on the acute pain that hosts have felt in many jurisdictions, including many urban areas. Hosts have lost countless homes, faced evictions and food shortages, among other hardships.

For example, analytics platform AirDNA points to 25,352 listings in Paris today, down around 60 percent from July 2019. Covid-19, though, isn’t the only factor at play in the reduced short-term rental footprint in the city as Paris has implemented various new restrictions on the sector.

In the following Transparent chart on Airbnb host numbers around the world, it detailed trends in Airbnb’s host ranks from the first quarter of 2018 to the first quarter of 2021. The baseline number was 100 at that beginning mark in 2018.

8 Takeaways on How Airbnb Lost Hosts During the Pandemic (1)

6. Host Recruitment, Including Pitching Vacationers, Is the Next Great Land Grab

Recruiting hosts has been the latest land grab in the short-term rental industry. Airbnb has been using a variety of means, from a global advertising campaign to host referral fees to increase its host participation.

8 Takeaways on How Airbnb Lost Hosts During the Pandemic (2)

In a new tack, Airbnb is pitching travelers who book stays on Airbnb to rent out their homes on Airbnb when they are vacationing.For your reference, we categorized the hosts – ie. assessed their size – by the most recent number of properties they have/had under their management.

At the same time, Vrbo claims to be making strides in enticing Airbnb super hosts to sign up on the Expedia-affiliated vacation rental platform, although so far Vrbo has declined to provide specific numbers.

7. Airbnb Advertising Blitz Hasn’t Reversed Host Decline

Airbnb kicked off its global advertising campaign to recruit hosts with only around five weeks left in the first quarter of 2021. But the Transparent numbers show that Airbnb’s number of hosts declined around 1.6 percent in the that quarter compared with the fourth quarter of 2020.

Of course, many other factors were at play, including lockdowns, and the ad blitz is supposed to last for several months.

8. Host Backlash

Whether it is Airbnb or Vrbo, platforms are facing a host backlashes that come in a variety of forms.

It is well-document that Airbnb stoked the wrath of many hosts early in the pandemic when it chose to refund guests for Covid-related cancellations, leaving hosts virtually empty handed.

In some localities, Airbnb hosts have complained in forums about getting delisted with little or no warning for reasons that Airbnb isn’t always forthcoming about.

Vrbo several weeks ago launched a Fast Start program to entice Airbnb hosts to either difect to Vrbo or to cross-list on the two sites. Part of the enticement is that these hosts would get a special boost to their listing display for a period of time.

But now Vrbo is revamping a program for “premier hosts” to give their listings higher visibility on its channels. Was there perhaps some anger among existing Vrbo hosts that the newbies would get special treatment?

8 Takeaways on How Airbnb Lost Hosts During the Pandemic (2024)

FAQs

How did the pandemic affect Airbnb? ›

According to AirDNA, Airbnb lost 5% of its total listings from January through June 2020 (O'Brien, 2021). Scholars argue that COVID-19 may have had a profound impact on travellers' behavior (Wen et al., 2020).

Why Airbnb losing customers? ›

But it's not because people don't want to travel. Instead, market analysts say many U.S. Airbnbs are sitting empty because so many wealthier people and investors listed short-term rentals on the site, in the wake of a pandemic-fueled boom.

What are the problems with Airbnb hosts? ›

Based on feedbacks from other Airbnb hosts, we can highlight five main issues:
  • Guest-related problems. Some guests may damage property, steal items, or cause disturbances. ...
  • Additional costs. ...
  • Legal obligations. ...
  • Time commitment. ...
  • Uncertainty.
Mar 10, 2024

Why is Airbnb failing? ›

Because there are so many more listings now, Airbnb hosts say they are watching their bookings plummet. The flood of new hosts has meant fewer can earn good money. “Now, the markets are completely oversaturated,” says Melody Wright, founder of mortgage strategy and technology company Huringa.

What are the negative effects of Airbnb on communities? ›

Many cities have restrictions that limit short-term rental properties, but a lack of enforcement means that this problem isn't going away.
  • Reduced Local Tax Revenue. ...
  • Disruptive Visitors. ...
  • Artificially Inflated Property Values. ...
  • Unfair Competition for the Hotel Industry.

Is Airbnb losing popularity? ›

Across the US, Airbnb bookings have grown 8.9% over the last year (January 2023- January 2024). However, each market and property is unique. Some markets boom while others bust.

Why is everyone leaving Airbnb? ›

Less Certainty of Income

On the other hand, with Airbnb, your income is sporadic and less predictable, which is another reason many people quit. After all, it's hard to budget and plan for expenses when you're unsure of what your income will be for a certain month.

Why are people leaving Airbnb? ›

Cleaning Requests and Fees: Airbnb guests have expressed dissatisfaction with hosts demanding cleaning tasks in addition to charging substantial cleaning fees. This has led to a sense of frustration, as guests feel they are working during what should be a relaxing vacation​​.

What are the biggest complaints about Airbnb? ›

Common Airbnb Guest Complaints: How To Avoid Them
  • Unresponsive Host Or Slow Communication. Nothing irks guests more than an unresponsive host. ...
  • A Dirty Home Is A Common Airbnb Guest Complaint. ...
  • Inaccurate Listing Description. ...
  • Problems With Amenities. ...
  • Missing Or Low Supplies. ...
  • Unable To Access The Property. ...
  • No Big Deal.

Is Airbnb declining? ›

The decline in Airbnb's numbers is evident, leading to a 10 percent drop in the stock market. The company has projected one of the lowest growth rates in its history after the surge of digital nomads during the post-pandemic period, when remote work became more prevalent.

Is Airbnb hosting stressful? ›

The experience of hosting on Airbnb might indeed involve stress, particularly for those handling the property independently. Numerous elements can add to this stress, including overseeing reservations, maintaining cleanliness, upkeep, handling challenging guests, and keeping the property aligned with local laws.

Are people tired of Airbnb? ›

Disgruntled Airbnb guests are taking to Twitter and TikTok to vent about everything from cleaning fees to misleading listings. But they aren't the only ones with complaints: Airbnb hosts themselves have become increasingly disillusioned with the platform and its disrespectful guests.

Why are cities banning Airbnb? ›

The exponential growth of Airbnb, combined with building restrictions that have severely limited the growth of housing supply, have led to the widespread perception that short-term rentals must be swallowing housing units at the expense of local residents, who now face higher rents.

Why is Airbnb bad for the economy? ›

It is not merely excessive tourism that can raise the cost of living for citizens. Homestays, especially on the massive scale of an Airbnb, have been seen to have an inflationary impact on economies as well. And this is most felt in the prices of residential real estate and home rentals.

How is Airbnb doing in 2024? ›

Airbnb's 2024 strategy is officially the same as 2023: More hosts, better core product, expand beyond the core. Yet, after several years focusing on the first two strategic pillars, it looks like 2024 will see Airbnb start expanding its wings further away from short stays and travel.

How did Airbnb destroy the housing market? ›

The overwhelming number of Airbnbs makes it difficult to provide enough housing for permanent area residents. With listings in more than 100,000 cities worldwide, Airbnb is everywhere, from tiny hamlets to huge cities.

Why are people banning Airbnb? ›

Irvine, California, a picturesque city of 300,000 in Orange County, banned short-term rentals back in 2018 as residents grew frustrated by increasing numbers of vacation rentals in once-quiet neighborhoods. Based on a new study published this summer in Real Estate Economics, the move had a notable impact.

Has Airbnb caused the housing crisis? ›

The simple answer is that they are making housing scarcer and less affordable for Angelenos. A landmark study led by Kyle Barron of the National Bureau of Economic Research found that Airbnb was responsible for nearly one-fifth of all the residential rent increases in the United States between 2012 and 2016.

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