Changing the price of confirmed or pending reservations - Airbnb Help Center (2024)

How-to

Host

Here's how to change the price of a confirmed reservation, or send a special offer for a pending request.

Confirmed reservations

As a Host, you can change the price of a confirmed reservation by sending your guest a trip change request. If the guest accepts the request, the reservation will be updated and the guest will be charged or refunded if necessary. If they decline or don’t respond, then the reservation will stay as is.

Remember, if you update your price settings, your changes will only apply to reservations booked in the future.

Pending trip requests

Have a pending request? You can change your listed price by sending the guest a special offer.If the guest accepts your custom price, the reservation will be confirmed automatically.

Did this article help?

Related articles

Changing the price of confirmed or pending reservations - Airbnb Help Center (2024)

FAQs

How do I change my reservation price on Airbnb? ›

  1. Go to Calendar and select a listing.
  2. Select Tools at the top of Calendar.
  3. Under the Pricing tab, make your changes and tap Save.

Can Airbnb hosts change the price after booking? ›

As a Host, you can change the price of a confirmed reservation by sending your guest a trip change request. If the guest accepts the request, the reservation will be updated and the guest will be charged or refunded if necessary. If they decline or don't respond, then the reservation will stay as is.

What happens if you decline a price change on Airbnb? ›

If you decline, the proposed changes don't take effect, and the existing reservation details remain as is. There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest.

Can you contact Airbnb host to negotiate price? ›

The short answer is yes, you can negotiate your Airbnb stay. To do so, simply contact a host to ask for a discount or propose a lower price. Then the host has an opportunity to provide a special offer that's only available to your account.

How do I change the normal price on my booking? ›

CHANGE BASE RATES
  1. Go to Calendar and Pricing.
  2. Choose the Dates you want the Base Rates to be changed.
  3. On PRICE, input your preferred Base Rate, and click SAVE.
  4. For multiple guests, scroll down the page and you will see this.

How do I contact Airbnb customer service? ›

Add your contact info and someone from our Neighborhood Support team will call you as soon as possible. The Neighborhood Support team can also be reached at +1 (855) 635-7754. We process all personal data in line with our Privacy Policy.

Who changes the prices on Airbnb? ›

Once you've booked an Airbnb, neither your host or Airbnb can change your rate. But that doesn't mean your Airbnb experience will be trouble-free. Airbnb allows a host to request a pricing change. If you accept the change, you will pay the new rate.

Does changing the number of guests on Airbnb change the price? ›

Depending on the Host's pricing, changing the number of guests may affect the total cost of your trip. The original total and new total will show once your reservation changes are confirmed.

Do Airbnb prices go down closer to date? ›

Airbnb rentals are generally cheaper when booked four weeks in advance. For this analysis, we only included properties with availability across all time frames. This means the same properties were lowering their prices about a month out compared to last-minute bookings or those made well in advance.

Does cancelling Airbnb hurt rating? ›

If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you may be able to write a public response to clarify why you needed to cancel.

Is it bad to decline Airbnb inquiry? ›

Declining an inquiry signals to the guest that their needs aren't a good fit for your space and encourages them to request another listing. But none of these actions directly affect your acceptance rate. If you pre-approve an inquiry and the guest books your space, that counts as an acceptance.

How do I send an alteration request on Airbnb? ›

Submit a change request
  1. Go to Trips and then click the trip you want to change.
  2. Click Change reservation.
  3. Change the dates of your stay or the number of guests and click Save. ...
  4. Review your changes, then click Send request.
  5. Once you send the request, the Host will receive a notification to approve or decline your request.

Why is my Airbnb price higher? ›

Rates and availability on Airbnb are synced through your software provider. There are a few cases where changes made directly on Airbnb might override the rates or availability sent via your software. For example, the most common causes for price differences are promotions and discounts.

Why does price go up per person on Airbnb? ›

Many hosts charge an Airbnb extra guest fee as part of their pricing strategy. The extra guest fee applies to each guest beyond their standard occupancy, up to the maximum number of people they allow in their space.

Are cleaning fees negotiable on Airbnb? ›

Is the Airbnb Cleaning Fee Negotiable? Because each host determines their own cleaning fee, it is technically negotiable. However, it's not a good idea to list your cleaning fee as being negotiable on your Airbnb listing. This could invite non-stop debates and bargaining from guests.

What does modify booking mean? ›

If you modify a reservation, you change a detail of a booking because someone who has booked a room has asked you to.

What does change booking mean? ›

If you change a reservation, you move a booking to a different date because someone who has booked a room has informed you that they wish to stay there on a different date.

Can I modify my booking on booking com? ›

Can I make changes to my booking? It's not possible to make any changes to your booking. This includes actions like changing the stay dates, guest name or email address.

Can you contact Airbnb host directly? ›

You can send them a message or pop open the Airbnb app and call them. If you're wondering about check-in details and instructions, you'll find them 48 hours before the check-in date on your reservation's itinerary page. If all communications failed and you can't contact your Host, contact us.

How do I talk to a host on Airbnb? ›

If you've read the listing details and you still have questions, you can message a Host to ask about availability, amenities, your specific needs, etc. Go to the listing and click or tap Contact Host to send a message.

What percentage does Airbnb take? ›

Most Hosts pay a 3% fee, but some pay more, including: Hosts with listings in Italy. Hosts with Super Strict cancellation policies.

Does Airbnb automatically increase prices? ›

The answer to this question depends on the specific Airbnb or other host you are looking at. Generally speaking, prices tend to go up as you get closer to the stay date due to increased demand and limited availability.

Can Airbnb host cancel your reservation? ›

If a Host cancels a reservation prior to check-in, their guest will automatically receive a full refund. If a Host cancels 30 days or less prior to check-in, and the guest contacts us, we will also assist the guest with finding comparable or better accommodations.

Does Airbnb price discriminate? ›

Upper-scale hotels show less difference comparing peak and low season prices than do middle-scale hotels. Airbnb landlords discriminate prices according to seasonality, but contrary to the hotels, there are generally no differences between weekday and weekend pricing.

What happens if you bring more guests to an Airbnb? ›

Your rights as a Host

It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.

What can Airbnb hosts see about guests? ›

Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

Do Airbnb hosts drop prices last minute? ›

5. Book the Airbnb rental last minute (or super far in advance). Airbnb hosts tend to drop the nightly cost when it comes down to the last minute to help their listings stand out from others.

How do I get the best price on Airbnb? ›

How to get a discount on Airbnb
  1. Book a weekly Airbnb reservation for the Airbnb weekly discount.
  2. Book a monthly Airbnb reservation.
  3. Extend your Airbnb stay by a day or two.
  4. Look for an early bird discount.
  5. Use Airbnb's plus/minus feature.
  6. Book a last-minute Airbnb.
  7. Ask the Airbnb host for a discount.

Why do Airbnb prices change overnight? ›

The prices of a booking now increases each time you log into the site. This is to take advantage of buying habits. Typically people need to check flight and accommodation combinations multiple times before being able to commit to both.

What is the cancellation loophole for Airbnb? ›

Apparently Airbnb lets guests off the hook for cancelled bookings if they 'reschedule'. Now here is the loophole & scam. If we accept the rescheduling, he gets a full refund for the original booking because he's just rescheduling, not cancelling.

Can Airbnb hosts see how many times you've cancelled? ›

Guests need to agree to a host's cancellation policy when they book. A host will be able to see the number of reservations a guest has cancelled over the previous 12 months when the guest submits a request to book.

What is a good excuse to cancel Airbnb? ›

These situations include: Valid reasons beyond the Host's control, such as emergency repairs (like a gas leak or a burst pipe) or serious personal illness that prevents hosting. Proof that a guest intends to break house rules, have an unauthorized party, or otherwise violate our Party and Events Policy.

What is the response rate for Superhost? ›

Achieve Superhost status

Airbnb requires hosts to maintain a 90%+ response rate to obtain the coveted badge. Although achieving Superhost status doesn't lead to an immediate increase in bookings, you will see an improvement over time.

What is a good booking percentage on Airbnb? ›

Based on hosts' responses on the Airbnb community and other forums, anywhere between 2% and 2.5% is a good booking rate for your property.

Can you refuse Airbnb guests? ›

You can also decline an inquiry, which prevents the guest from sending a request. Make sure to review our Nondiscrimination Policy before you decline. Turning down a lot of requests can impact your reservation rates and where your listing shows up in search.

How to cancel an Airbnb reservation without penalty as a guest? ›

The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

How do I apologize on Airbnb? ›

Don't over-apologize, but show the guests respect and gratitude. Pro tip: Start with an apology and end it with how you're working to improve the situation. Example: “Sincere apologies that (insert what they said here), but I have now (insert how you have improved here).”

How do I get out of Airbnb strict cancellation policy? ›

Read Airbnb's Extenuating Circ*mstances Policy to see if your situation applies. Make sure you have any required documentation ready. Cancel your booking by selecting “I have an extenuating circ*mstance” Contact Airbnb to file a claim and submit documentation within 14 days of cancellation.

What is smart pricing on Airbnb? ›

Airbnb Smart Pricing is a built-in tool that analyzes and evaluates data relevant to each property listing. Considering data from numerous sources, Airbnb automatically updates your listing's price according to market demand, only ever staying within the minimum and maximum prices you have decided.

Does Airbnb price depend on number of people? ›

Generally speaking, the rental cost is calculated per person per night, but this isn't always the case. When searching on the Airbnb site, it's best to look closely at the details of each listing. If a listing mentions a fee for additional guests, this means the cost per night is per person.

Can I ask Airbnb host for discount? ›

The short answer is yes, you can negotiate your Airbnb stay. To do so, simply contact a host to ask for a discount or propose a lower price. Then the host has an opportunity to provide a special offer that's only available to your account.

Why do I have to clean an Airbnb if I pay a cleaning fee? ›

A cleaning fee is a one-off charge for cleaning the space you stay in and is set by the Host. It's an extra amount on top of the nightly rate when you book a listing. This fee covers the extra expenses Hosts incur when getting their place ready for guests to arrive or after they leave.

How much is the average cleaning fee on Airbnb? ›

The average cleaning fee on Airbnb is between $50 – $80, however, this average is somewhat misleading. With such a huge spectrum of listings from tiny rooms in shared houses, to opulent mansions with 10+ rooms, it's very hard to find an accurate average.

Why can't I change my reservation on Airbnb? ›

No, you can't change the accommodation or location of an existing reservation. When you (the guest) book a place on Airbnb, you're reserving a property listed by a person or third-party business - not by Airbnb. It isn't possible to transfer your booking between hosts, even within the same destination.

Does the number of guests change the price on Airbnb? ›

Once you start adding extra guests to the booking, the price will start jumping up. It will really make the Airbnb price change a lot, as you're about to see. This fee is tricky to spot, so pay close attention when you are making a booking that involves extra guests.

Can Airbnb charge you more? ›

Don't worry: All pricing information is included when you book—but there are a few situations where you may owe more after paying: You change your reservation (ex: You add another guest) Your Host files an AirCover for Hosts request for damage that occurred during your Airbnb stay.

Does cancelling an Airbnb hurt your rating? ›

If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you may be able to write a public response to clarify why you needed to cancel.

How do I cancel a reservation on Airbnb without penalty? ›

These situations include:
  1. Valid reasons beyond the Host's control, such as emergency repairs (like a gas leak or a burst pipe) or serious personal illness that prevents hosting.
  2. Proof that a guest intends to break house rules, have an unauthorized party, or otherwise violate our Party and Events Policy.

Why is Airbnb denying my reservation? ›

If your reservation request is declined and the listing for the stay shows that it's still available, the host's calendar may not be up-to-date or they may want reservations of a different length or time.

Do Airbnb hosts check on you? ›

Keeping our Airbnb family safe is one of our top priorities. If we have at least an accurate first name, last name, and date of birth for a Host or guest, we'll perform a background check at the following times (only in the USA and India):

What happens if I bring an extra guest to an Airbnb? ›

It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.

What percentage does Airbnb take from each booking? ›

The host pays a flat rate of 3% of the total booking cost and the guest pays a percentage of their reservation fee (this is somewhere between 5-20% depending on the length of stay, the location, and the cost of the reservation to start with).

Does Airbnb check how many guests? ›

Is Airbnb strict about the number of guests? Airbnb's policy on guests leaves it up to the host to specify and encourages hosts to be clear about their limits. Hosts can state the number of people, cost per person, and the number of beds in the property.

Why does Airbnb charge more for 2 guests? ›

The platform allows you to charge an extra guest fee if your vacation rental space can accommodate them comfortably. This optional fee helps to cover the added costs of hosting more people and offer value for people traveling alone or in small groups.

Top Articles
Latest Posts
Article information

Author: Zonia Mosciski DO

Last Updated:

Views: 5828

Rating: 4 / 5 (51 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Zonia Mosciski DO

Birthday: 1996-05-16

Address: Suite 228 919 Deana Ford, Lake Meridithberg, NE 60017-4257

Phone: +2613987384138

Job: Chief Retail Officer

Hobby: Tai chi, Dowsing, Poi, Letterboxing, Watching movies, Video gaming, Singing

Introduction: My name is Zonia Mosciski DO, I am a enchanting, joyous, lovely, successful, hilarious, tender, outstanding person who loves writing and wants to share my knowledge and understanding with you.