What happens to my QuickBooks Online data after I cancel? (2024)
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SOLVED•by QuickBooks•QuickBooks Online•108•Updated December 22, 2022
The length of time QuickBooks Online stores your data under our data retentionpolicy depends on how your account was cancelled:
If you cancel your QuickBooks Online subscription, your data will be available in read-only access. If you need to see your data after this date, you'll need to resubscribe to QuickBooks Online.
If you cancel QuickBooks Online during the trial period or if yourtrial expires,your data will be available in read-onlyaccess for 1 year from the date of cancellation.
If your credit card is declined,you have a 14-day grace periodto update the billing information on your account.During this time, you'll have full access to your company data and can create new transactions or make changes. After the 14-day grace period, youraccount will besuspended and your data will be available in read-only accessfor oneyear.
We recommend that you export or print your data before cancelling your account.
Note: If you resubscribe after cancelling a paid QuickBooks Online subscription, you'll be able to access your earlier data. If you're using a trial version, you can still subscribe with the same credentials and access your data as long as you do so within 12 months. After 12 months yourdata will no longer be available.
If you cancel your QuickBooks Online subscription, your data will be available in read-only access. If you need to see your data after this date, you'll need to resubscribe to QuickBooks Online.
Once your subscription is cancelled, you'll no longer be able to use or access QuickBooks Desktop. Your company file will remain on your device, but you'll need to re-activate your subscription or purchase an outright license to be able to open and view it.
You don't need to worry about saving your QuickBooks data on a flash drive because QuickBooks Online automatically backs your data up with the same level of security used by banks and financial institutions. The security of your data is our first priority.
With QuickBooks Desktop 2023 R3 or newer, view-only access remains for 1 year after your subscription ends. In that time, you won't be able to edit your data with your inactive license. But, you can renew your subscription or export your data. To view your data after 1 year, you'll have to renew your subscription.
If you make an account with a balance inactive, QuickBooks creates a journal entry.This moves the remaining balance to another account. Your existing transactions don't disappear and stay on your financial reports.
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