Mid-Market Definition | What is a Mid-Market Organization? (2024)

Similar to small businesses, there’s no set definition of a mid-market organization, as factors at play include revenue and assets.

What are the characteristics of a mid-market organization?

  • Approximately 48 million Americans are employed by mid-market organizations
  • Concentrated in service-oriented industries
  • Difficulty obtaining capital
  • Typically not publicly traded
  • Revenue can range from tens to hundreds of millions of dollars annually, or up to one billion
  • Mostly privately-owned

What should I know about mid-market organizations?

  • The middle market represents almost 3% of all businesses in the United States
  • Despite not being classified as large, they take credit for one-third of private sector gross domestic product (GDP)
  • Mid-market firms outpace both small and larger organizations when it comes to employment growth

How does user feedback benefit my mid-market organization?

UserTesting’s mid-market customers have included Evernote, FamilySearch, and the Philadelphia Inquirer, among others, and our contributors’ insight has helped them evolve into the organizations you know and use today.

Here’s a glimpse of what user feedback can help you do:

  • Innovate and capture market share
  • Increase speed-to-market
  • Adapt to evolving customer needs
Mid-Market Definition | What is a Mid-Market Organization? (2024)
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