is desktop discontinuing (2024)

‎October 20, 202103:22 AM

IIs Desktop to be discontinued only I have received an email this morning telling me it is but not sure if it is genuine

• QuickBooks Desktop

MaryLandT

It sounds like you're getting suspicious emails,Jean.

We only discontinued QuickBooks Desktop for Windows 2018 after May 31, 2021. And, notifications are sent through email before the discontinued date.

You can browse these links for additional information about this.

• QuickBooks Desktop service discontinuation policy and upgrade information
• QuickBooks Desktop Discontinuation FAQ for Payroll.

If the email is asking you to take actions like providing personal information, please don't open it. Here are a few things to look for if you’re not sure an email came from Intuit.

• We’ll never ask for your personal info in an email.
• Our emails will always come from an email address that ends with@intuit.com. This includes@e.intuit.com.
• Any link we send you in an email will always be for anintuit.comaddress.

You can report the email by following these steps.

1. Go to this link;https://security.intuit.com/.
2. ClickContact Us.
3. Look forReport a fake email (or phishing email)and click on it.

Let me also share these articles on how you can better protect your account and how we keep your data secure.

• How To Recognize And Report Suspicious Emails
• How We Keep Your Data Safe.

Don't hesitate to post again if you have other concerns with QuickBooks. Or leave a comment below if you need additional information about the email you received.I'm always around to help you.

Hi

thank you for the info

the email address it is from is: [email address removed]

@Jean24

Which QB Desktop year version do you have?

For your reference

https:// quickbooks.intuit.com/learn-support/en-us/manage-intuit-account/what-is-camps-and-how-do-i-use-it/00/185869

Afaik, QB Desktop US Pro Plus is not available for monthly subscription. Are you using QB Desktop CA or UK version? If you are using QB Desktop CA version, you can still purchase a one time license of QB Desktop 2021 Pro.

Hi,

Fiat - Lix, thanks for your info. You said that "They will support QBD 2021 until May 2024." - I can't find that schedule published anywhere. How do you know this? or can you please point to a website that has this schedule?

Thank you!

Well... I just discovered you are partly right..

Quickbooks Desktop is not 'discontinuing' exactly... but outright purchase of the product has indeed been discontinued.

QB Desktop 2022 is now an annual subscription.

That sucks.

The older versions could be used for 3 years before support stopped.

It now seems that after one year, the programme will 'die'. You are locked in to an annual replacement cycle..

@Flyingkiwi

You can still buy QBD 2021 US and CA with the one time license. They decided to discontinue QBD UK version.

Exactly... I am keeping my QBD 2021 Premiere (and using it until 2024!).

I think people who upgraded will be selling these for good prices ...heheee

@LuckiamuteWC The page you are looking for is:
https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-deskto...

@LuckiamuteWCwrote:

Hi,

Fiat - Lix, thanks for your info. You said that "They will support QBD 2021 until May 2024." - I can't find that schedule published anywhere. How do you know this? or can you please point to a website that has this schedule?

Thank you!

From what I can understand, the UK Desktop version is being discontinued and will no long work after 31 Jan 2023, so no, the email received Oct21 was not spam if received in the UK.

https://quickbooks.intuit.com/uk/desktop/

I think we are haveing so many Tax and regulation changes the Intuit has decided not to try to keep up. Awful decision tbh as the desktop version is far superior and faster than online.

Sheila - UK

@SheilaMcCwrote:

From what I can understand, the UK Desktop version is being discontinued and will no long work after 31 Jan 2023, so no, the email received Oct21 was not spam if received in the UK.

https://quickbooks.intuit.com/uk/desktop/

@SheilaMcC

Yes you are right. They decided to stop developing the QBD UK version. If your company is not located in the UK or does not need to comply with MTD requirements, consider migrating to the QBD US version instead.

This is not good news. I used the UK QB Online for an international charity in Sweden, and they needed to stop using it as the audit trail did not meet legal standards. The verification number / transaction number trail that is easy to see in the Desktop version was not possible in online. (OK, this was 4-5 years ago).

Transferring to US Desktop system is also a nightmare as the files are not compatible.

So - it will be like starting again. And, if you are starting again, I would go to another company as QB USA seem to be locking the Desktop version into annual licensing (for now)....

After 25 years of using Quickbooks (UK and US versions)... the clock is running and Intuit seem to have lost the plot.

/Mike

@Flyingkiwi

If you are using QBD UK version with the one time license, you can keep it that way for the time being. You can still purchase QBD 2020 UK version with the one time license from several partners if required.

You can purchase a 3rd party service to convert data from QBD UK version to QBD US version.

You can still purchase QBD 2021 US Pro/Premier or QBD 2022 US Premier Accountant with the one time license.

Hello, Gdoggy.

We already discontinued QuickBooks Desktop 2018 last May 31, 2021. While the QuickBooks Desktop 2019 users will receive a notification in advance as services for this version are scheduled to be discontinued this coming May 31, 2022.

You can still use QuickBooks Desktop 2019 without the add-ons services. However, you'll no longer receive any critical updates starting June 01, 2022. Check out this article for more details:QuickBooks Desktop service discontinuation policy and upgrade information.

I've also included this resource if you want to upgrade your QuickBooks Desktop 2019:Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

If you have further questions about the discontinuation policy, don't hesitate to get back on this thread. We're always here to help you.

There are some suggestions that we can purchase a one-time license of QB Desktop Pro 2021. Where can I purchase that? I want to avoid the subscription service.

Thanks