How to alter a reservation (2024)

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How to alter a reservation (1)

Need to change a reservation? It happens, and we’re here to help. Here’s how to withdraw requests, change dates, and add or remove guests to help your reservation go as smoothly as possible.

Before your arrival

Want to make any changes before you arrive? Luckily, you’ll be able to take care of most of that in Trips—just find your reservation, make your adjustments (like dates or number of guests), and submit a change request to your Host. While you wait to get a response, you can also check the status of your request in Trips, or message the Host directly.

Just a note, for some hotel stays you may need to contact the hotel directly to modify your reservation.

Changing a reservation before your trip
How to submit a change request to your Host.

Checking the status of your trip change request
Find out how to get an update on the status of a change request.

Withdraw a trip change request
Get details on how to withdraw a change request before it’s approved.

Add or remove guests to your reservation
Find out how to add or remove guests from your reservation prior to checking in.

Change your Experience reservation
Learn how to make changes to your confirmed reservation, and what happens if you do.

During or after your trip

Already on your trip and looking to change your reservation dates? Submit a change request in Trips—if your Host accepts, your reservation will be updated and you’ll be charged or refunded as necessary. However, if you want to stay longer but your reservation has already ended, you’ll need to submit a new reservation request to your Host.

Changing your reservation during a trip
Find out how to submit a change request to your Host for their approval.

Extend your stay
Get details on how to extend your reservation.

If a Host offers you a different place to stay
Read more about what happens in this circ*mstance and the choices you have.

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How to alter a reservation (2024)

FAQs

Is it possible to modify an Airbnb reservation? ›

Past reservations can't be changed, but to edit a confirmed or active one, send your guest a trip change request proposing your new dates, price, or number of guests. You can even suggest they stay in a different place, if you have more than one.

How do I send an alteration request on Airbnb? ›

To submit a change request
  1. Go to Trips and select the trip you want to change.
  2. Under your reservation info, click Show details > Change or cancel.
  3. Under Change reservation, change the dates of your stay or the number of guests and click Save.
  4. Review changes then click Send request.

How do I turn down a reservation gracefully? ›

Declining an offer or invite
  1. I appreciate the offer/invite, but I can't commit.
  2. I'm honored by the offer/invites, but can't.
  3. I'm flattered you considered me, but unfortunately I'll have to pass this time.
  4. I appreciate the offer/invite, but I am completely booked.
  5. Thank you for thinking of me, but I can't.
Mar 18, 2021

Can you change Airbnb reservation without penalty? ›

Submit a change request in Trips—if your Host accepts, your reservation will be updated and you'll be charged or refunded as necessary.

Why can't I change my reservation on Airbnb? ›

The Host will have to accept any changes submitted. If your Host doesn't accept, try sending them a message reminding them to review your alteration request. Once you send the request, the Host will receive a notification to approve or decline your request.

What is alteration in Airbnb? ›

Sometimes, guests need a little flexibility. If they want to alter a confirmed reservation (ex: add or subtract nights, or choose different dates), they should send you a trip change request. Please don't change or cancel reservations on behalf of guests—you might jeopardize your good standing as a Host.

How do I cancel an Airbnb reservation without penalty? ›

When you can cancel or withdraw a request. First, check the status of your request. If the Host has already accepted it, then it's subject to their cancellation policy. If it's still pending, you can cancel, and you won't be charged for the reservation or the service fees.

How do you professionally say we cannot accommodate your request? ›

1. “I apologize for any inconvenience, but unfortunately, we are unable to accommodate that request.” 2. “I understand your need, but I'm afraid that is not possible at the moment.”

Can I refuse a guest on Airbnb? ›

Check out these safety tips to help you get to know potential guests, set up your place for success, and protect yourself. Declining an individual trip request won't negatively impact your listing's placement. However, your search result placement may be impacted if you frequently decline requests.

What happens if I decline someone on Airbnb? ›

There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest. Did this article help?

How much does it cost to cancel an Airbnb reservation? ›

Cancellation fees

If the reservation is canceled 48 hours or less before check-in, or after check-in, the fee is 50% of the reservation amount for the nights not stayed. If the reservation is canceled anytime between 48 hours and 30 days before check-in, the fee is 25% of the reservation amount.

Can I change Airbnb dates and then cancel? ›

If you'd like to make a change to a confirmed reservation, you can! All you need to do is submit a trip change request to your Host.

Can I cancel my Airbnb reservation and get a refund? ›

There are multiple variations of Airbnb refund policies. Here are some of the most common: Flexible: Can cancel anytime prior to 24 hours before your stay for a full refund. Moderate: Cancellable until five days before your stay for a full refund.

Can Airbnb host change amenities after booking? ›

You can update your listing description or amenities after a guest books a reservation; however, guests with pending or confirmed reservations won't see any updates or changes you've made to your listing.

Can Airbnb owners cancel a reservation? ›

While it's rare, sometimes a Host may need to cancel a reservation. We understand this can impact your plans in a big way. Rest assured, if your Host cancels your reservation before check-in, you'll receive a full refund.

How to change how far in advance guests can book on Airbnb? ›

Go to your calendar and on the top right corner click on "Avaliability Settings". There you will find "How far ahead can guests book?" Than you can change the settings you want.

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