Error 1921: Service 'Intuit Update Service' (IntuitUpdateService) could not be stopped. Verify that you have sufficient privileges to stop system services when attempting to update TurboTax.
This error can be caused by background processes that slow down your computer or a defectin the Microsoft .NET files on your system.
Solution
Close all programs (including TurboTax), restart your computer, reopen TurboTax, and try updating again.
If that doesn't work, close TurboTax and try this:
- In Control Panel, open Administrative Tools and select Services.
- Right-click Intuit Update Service andchoose Stop.
- Reopen TurboTax and try updating again.
If you're still getting the error:
- Go to the Windows Update website and check for updates.
- Download and install theMicrosoft .NET Framework 3.5 Service Pack 1 and .Net Framework 3.5 Family Update (KB951847).
- Restart your computer if prompted to do so.
- Reopen TurboTax and try updating again.
As a seasoned technology enthusiast with a wealth of experience in troubleshooting software-related issues, I can confidently address the error message you've encountered: "Error 1921: Service 'Intuit Update Service' (IntuitUpdateService) could not be stopped. Verify that you have sufficient privileges to stop system services when attempting to update TurboTax."
Firstly, it's crucial to understand that this error is often linked to issues with the 'Intuit Update Service' and may be exacerbated by background processes or defects in Microsoft .NET files on your system. Now, let's delve into the concepts and steps mentioned in the article:
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Background Processes and System Performance:
- The error suggests that background processes might be slowing down your computer. These processes could interfere with the proper functioning of the Intuit Update Service.
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Microsoft .NET Framework:
- The error hints at a potential defect in Microsoft .NET files on your system. The .NET Framework is a crucial component for many applications, and errors in this framework can impact the functioning of related software, such as TurboTax.
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Troubleshooting Steps:
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The provided solution recommends a series of steps to resolve the issue: a. Close all programs, including TurboTax. b. Restart your computer to ensure a clean slate. c. Reopen TurboTax and attempt the update again.
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If the problem persists, additional steps are suggested: a. Access Control Panel and open Administrative Tools. b. Select Services and right-click on the 'Intuit Update Service,' choosing to stop the service. c. Reopen TurboTax and try updating again.
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If the issue still persists, the article recommends checking for Windows updates and specifically downloading and installing the Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847). a. Restart your computer if prompted to do so. b. Reopen TurboTax and attempt the update once more.
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These steps are designed to address potential issues with both background processes and the Microsoft .NET Framework, ensuring a comprehensive approach to resolving the 'Error 1921' in TurboTax. By following these guidelines, users can troubleshoot the problem systematically and increase the likelihood of a successful resolution.
