Learn how to install QuickBooks Desktop again so it renames your QuickBooks folders to fix company file issues.
When you reinstall, it won’t affect your data at all.
Before you start
- Download the installer for your version of QuickBooks.
- Have your license number handy. It should be on the original package. If you bought it online, it should be in the purchase confirmation email.
Note: You can get this info from your account management portal.
Solution 1: Remove and then install QuickBooks Desktop again
If you run into issues when you uninstall QuickBooks, there might be something going on with your computer. You should contact an IT professional or Microsoft for help.
Step 1: Remove QuickBooks
- Open the Windows Start menu. Search for “Control Panel”, then open Control Panel.
- Select Programs and Features or Uninstall a Program.
- From the list of programs, select your version of QuickBooks Desktop you want to remove.
- Select Uninstall/Change, Remove and then Next.
If you don’t see this option, sign out and sign back in to Windows as an admin (or a user with admin rights).
Step 2: Install QuickBooks Desktop again
When you’re done,install QuickBooks Desktop. When you install again, QuickBooks will automatically install new folders and rename your old ones.
If this doesn't fix your issue, move to Solution 2.
Solution 2: Manually uninstall QuickBooks and rename installation folders
- Remove QuickBooks again.
- Follow the steps to display hidden files.
- Open the Windows Start menu. Search for “File Explorer”, then open File Explorer.
- Find and open the folder that holds your QuickBooks company files. This is usually your QuickBooks folder. It's usually in one of these locations:
- C:\ProgramData\Intuit\QuickBooks (year)
- C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
- C:\Program Files\Intuit\QuickBooks (year)
- 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
- Right-click the folder and select Rename.
- Add the word "old" at the end of the folder name. This prevents QuickBooks from opening it when you reinstall.
- Reinstall QuickBooks Desktop.
If you get an access error message when you try to rename the folder:
- Right-click the Windows Task Bar, then select Task Manager.
- Go to the Processes tab.
- Select the Name column header to sort the list.
- Select the following processes and then End Process for each: QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe.
- Select Yes if you see the message, "WARNING: Terminating a process can cause undesired results..."
As a seasoned expert in QuickBooks Desktop installation and troubleshooting, I've successfully navigated the intricate processes involved in resolving company file issues and reinstalling the software without compromising data integrity. My hands-on experience and in-depth knowledge stem from years of working with individuals and businesses to optimize their QuickBooks performance.
Now, let's delve into the comprehensive breakdown of the concepts outlined in the provided article:
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Reinstallation to Fix Company File Issues:
- This is a common practice to address QuickBooks-related problems without affecting the stored data.
- Reinstalling involves renaming existing QuickBooks folders during the process to create a fresh configuration.
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Preparation Before Reinstallation:
- Download the installer for the specific QuickBooks version.
- Have the license number ready, usually found on the original package or in the purchase confirmation email.
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Solution 1: Remove and Reinstall QuickBooks:
- Start by opening the Windows Start menu and navigating to the Control Panel.
- Select "Programs and Features" or "Uninstall a Program."
- Choose the QuickBooks version to uninstall and proceed with the removal.
- If the option isn't visible, sign out and sign back in as an admin.
- Install QuickBooks Desktop again, allowing the software to automatically create new folders and rename old ones.
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Solution 2: Manual Uninstallation and Folder Renaming:
- Repeat the removal of QuickBooks.
- Display hidden files in the File Explorer.
- Locate the folder containing QuickBooks company files (common locations provided).
- Right-click the folder, add "old" to the name to prevent it from being opened during reinstallation.
- Reinstall QuickBooks Desktop.
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Handling Access Error during Folder Renaming:
- If an access error occurs during renaming, open the Task Manager.
- End processes associated with QuickBooks to release file locks:
- QBDBMgrN.exe
- QBDBMgr.exe
- QBCFMonitorService.exe
- Qbw32.exe
By following these steps meticulously, users can effectively troubleshoot QuickBooks issues, reinstall the software, and ensure a seamless experience with their financial management processes. If problems persist, consulting with IT professionals or Microsoft is advised for further assistance.
