Good question. We announced in April 2017 that all of our 120,000 plus employees will be offered the choice of a flexible or fixed contract offering minimum guaranteed hours, and since then, we've been working through a process of training with our franchisees and restaurants. The majority of our people chose to stay on their existing flexible contracts, valuing the ability to work around their other commitments. However, for others, more fixed hours contract helps them get better access to financial products such as mobile phone contracts or car loans. That’s exactly why we offer a choice. We want our employees to feel happy and secure.
Those who prefer minimum guaranteed hours can choose between a contract for a minimum of 30 hours, 16 hours or 4 hours a week (our franchisees may offer a slight variation in contract hours in certain locations).
