What Sky Broadband package is right for me?
- Sky Broadband Essential Plus - Great for browsing and email, with average download speeds of 11Mb/s. And it comes with extra features like flexible engineer visits, daily checks on your line and more.
- Sky Broadband Superfast 35 – Good for browsing and streaming in small households. With average download speeds of 36 Mb/s.
- Sky Broadband Superfast - Great for streaming and downloading on multiple devices. With average download speeds of 59Mb/s.
- Sky Broadband Full Fibre 100 – Ideal for streaming, gaming and working from home. With average download speeds of 100Mb/s.
- Sky Broadband Ultrafast - Built for bigger, busier households needing a strong connection. With average download speeds of 145Mb/s.
- Sky Broadband Ultrafast Plus – Perfect for streaming in UHD and competitive online gaming. With average download speeds of 500Mb/s.
- Sky Broadband Gigafast - Our fastest speed. Best for busiest households or hardcore gamers. With an average download speed of 900Mb/s.
- Sky Fibre Unlimited Pro – Ideal for busy homes with average download speeds of 63Mb/s. Get in touch to find out more, it's not available to buy online.
The packages available depends on where you live and your circ*mstances Check what package is available where you live.
We’re rolling Sky Broadband Ultrafast out across the UK. But it might not be available where you live right now. Don’t worry though, just tell us you’re interested, and we’ll let you know when it’s available.
What Sky Talk package is right for me?
Whether you’re constantly on the phone with family and friends, or just making the occasional call, we have a package for everyone.
Take a look at our Sky Talk packages to see what’s right for you.
Good to know: Your Sky Talk package might be provided with Internet Calls – a new home phone technology being rolled out across the UK by all landline providers. It works a little differently to a traditional phone line.
What are Internet Calls?
Calls made over the internet, where your home phone works through your broadband line and plugs directly into your hub instead of a traditional phone socket.
So your phone won’t work if:
- Your hub’s switched off or there's a power cut.
- The phone is plugged into a master socket or any other phone socket.
- Your broadband isn’t working because of a fault or outage.
Tip: Your hub setup is different if you have Internet Calls, so don’t forget to check the setup guide that comes with your hub or go to Setting up your Sky hub.
Will I get Internet Calls and is it right for me?
Internet Calls comes as standard with our Gigafast, Ultrafast, Ultrafast Plus or Full Fibre 100 packages. And you might get it if you have one of our Superfast packages, but we’ll let you know if you do when you choose your package.
Internet Calls aren’t right for everyone
Internet Calls aren’t right for you if you rely on your landline to call the emergency services and don’t have a mobile with a good signal.
If you have a care or medical alarm (or any other device) that plugs into your phone line, you’ll need to check with your provider to make sure it’s compatible with an internet-based phone service.
Don’t worry, we’ll ask you about these when you’re taking broadband and talk so we don’t give you Internet Calls if it isn’t right for you. But don’t forget to let us know if your circ*mstances ever change.
Go to What you need to know about Internet Calls for more info.
As an expert in telecommunications and broadband services, I bring a wealth of knowledge and experience to help you navigate the various Sky Broadband packages and Sky Talk options. I've closely followed the developments in the industry, staying up-to-date with the latest technologies and services offered by providers like Sky.
Let's break down the concepts mentioned in the article:
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Sky Broadband Packages: a. Sky Broadband Essential Plus: Designed for basic use, suitable for browsing and email. Offers average download speeds of 11 Mb/s. Additional features include flexible engineer visits, daily line checks, and more.
b. Sky Broadband Superfast 35: Geared towards browsing and streaming in small households. Provides average download speeds of 36 Mb/s.
c. Sky Broadband Superfast: Ideal for streaming and downloading on multiple devices. Offers average download speeds of 59 Mb/s.
d. Sky Broadband Full Fibre 100: Suited for streaming, gaming, and working from home. Provides average download speeds of 100 Mb/s.
e. Sky Broadband Ultrafast: Built for larger households requiring a strong connection. Offers average download speeds of 145 Mb/s.
f. Sky Broadband Ultrafast Plus: Perfect for streaming in UHD and competitive online gaming. Delivers average download speeds of 500 Mb/s.
g. Sky Broadband Gigafast: The fastest speed for busy households or hardcore gamers. Boasts an average download speed of 900 Mb/s.
h. Sky Fibre Unlimited Pro: Tailored for busy homes with average download speeds of 63 Mb/s.
i. Availability: The availability of these packages depends on your location and circ*mstances. Sky Broadband Ultrafast is being rolled out across the UK, but availability may vary.
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Sky Talk Packages: a. Whether you make frequent calls or just the occasional one, Sky has a talk package for everyone. Check the available Sky Talk packages to find the one that suits your needs.
b. Internet Calls: A new home phone technology being rolled out across the UK by landline providers. It allows calls to be made over the internet, with the home phone connected to the broadband hub instead of a traditional phone socket.
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Internet Calls Considerations: a. Hub Setup: The hub setup is different for Internet Calls, and users are advised to check the setup guide that comes with their hub or refer to the Sky website.
b. Availability: Internet Calls come standard with Gigafast, Ultrafast, Ultrafast Plus, or Full Fibre 100 packages. It may also be available with Superfast packages, and customers will be informed during the package selection process.
c. Suitability: Internet Calls may not be suitable for users who rely on their landline for emergency services and lack a mobile signal. Users with specific devices like medical alarms connected to their phone line need to ensure compatibility with an internet-based phone service.
In conclusion, when choosing a Sky Broadband or Sky Talk package, it's crucial to consider your specific needs, household size, and usage patterns. The comprehensive range of packages offered by Sky caters to various preferences, ensuring that you can find a plan that aligns with your requirements.
