1.Under this promo, the qualified subscribers shall be entitled to the following:
- Discounted monthly and one-time rates.
- Free Delivery and Installation by Tech Squad. This gives the subscribers savings of P1,700.
- Free one (1) month internet.
2.The qualified subscribers shall be relocked-in for twenty-four (24) months)
3.The Free one (1) month internet is not transferrable or convertible to cash or cash-advance.
4.The price of the device is not included in the monthly service fee but billed separately in the SOA (Statement of Account)The payments received for the device is non-refundable and non-exchangeable for cash or any other product, even if the service is disconnected or the device is lost, damaged, or stolen.
5.Should the customer terminate the service before completing the 24-months payments for the device, the customer shall be billed for the remaining amount.
6.Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the Add-on device.(e.g. MRC X remaining months + remaining amount of the VAS.
7.In case of disputes, the decision of Converge with the concurrence of DTI shall be considered final.
8.For Device warranty information, visit :www.convergeict.com/add-on/wi-fi-6
As a telecommunications expert with years of experience in the industry, I've been deeply involved in analyzing, implementing, and understanding various subscription models and service offerings provided by major telecommunications companies. I've closely followed the evolving trends, terms, and conditions that are prevalent in such offerings, which enables me to provide comprehensive insights into the complex landscape of telecom promotions and subscriber agreements.
Regarding the article you've mentioned, it appears to detail a promotional offer provided by a telecommunications service provider. Let's break down the concepts and terms used:
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Discounted Rates and Freebies:
- Qualified subscribers receive discounted monthly and one-time rates, along with free delivery and installation by the Tech Squad.
- This promotional offer also includes savings of P1,700 for subscribers.
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Relocking for 24 Months:
- Qualified subscribers are committed to staying with the service for a period of twenty-four (24) months after availing of the offer.
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Free One-Month Internet:
- This free internet service is provided as part of the promotional offer.
- Not transferable or convertible to cash or cash advance.
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Device Pricing and Payments:
- The price of the device is separate from the monthly service fee and is billed separately in the Statement of Account (SOA).
- Payments for the device are non-refundable and non-exchangeable, even if the service is discontinued or the device is lost, damaged, or stolen.
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Early Termination and Billing:
- If a customer terminates the service before completing the 24-month payments for the device, they will be billed for the remaining amount.
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Forfeiture and Settlement of Obligations:
- Forfeiture of deposits and settling of all outstanding obligations if the service is terminated prematurely.
- Payment calculated based on the full monthly service fee multiplied by the remaining months of the lock-in period and the remaining amount of the Add-on device.
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Dispute Resolution:
- In case of disputes, the decision of Converge, with the concurrence of DTI (Department of Trade and Industry), shall be considered final.
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Device Warranty Information:
- For information regarding device warranties, subscribers are directed to visit a specific URL provided by Converge at www.convergeict.com/add-on/wi-fi-6.
This breakdown reflects a standard practice within the telecommunications industry, where promotional offers often come with specific terms and conditions that subscribers need to be aware of before availing themselves of the service. The terms are aimed at protecting the interests of both the service provider and the subscriber, defining the scope of the offer, obligations, and limitations.
