Why Do I Need to Re-verify My Binance Account (EEA Countries) | Binance Support (2024)

Why do I need to verify my Binance Account from time to time?

Binance requires all users to complete Identity Verification to increase their account security and to comply with countries’ regulations. Therefore, you might be asked to re-verify your Binance account from time to time. For example, we require existing users to perform Identity Verification again after we upgrade our compliance standards to be fully aligned with the latest EU Anti-Money Laundering Directives.

1. Security

Identity Verification plays an important role in account security. With Identity Verification, Binance can protect your account from potential risks. We have to ensure our identity verification process can keep up to date with the new measures and provide a security framework at a technical level.

2. Regulatory

Binance also complies with a series of AML (Anti-Money Laundering) standards, risk prevention, compliance, and the operation of certain activities that have been regulated by the jurisdictions. This can prevent money laundering, terrorist financing, and illegal financial crime.

In order to retain access to all Binance products and services, all existing EEA countries’ users need to re-verify their Binance accounts with the new Identity Verification.

We will notify users in batches to perform the new verification. Please note that you will only be able to perform the new verification after receiving the notification email. Follow the instructions in the email to complete Identity Verification. Please complete the verification within the deadline, or your Binance account will be restricted to “Withdrawal Only”.

Do I need to re-verify my Binance account?

You need to re-verify your account if:

• You verified your account before the new EU Anti-Money Laundering Directives standards were implemented;
• You haven’t submitted your Proof of Address or answered the enhanced due diligence (EDD) questionnaire before;
• You used the old ID verification vendor to complete the ID verification;
• Your previous verification does not meet the requirements for the new EU Anti-Money Laundering Directives standards.

You will receive an email notification if you’re required to re-verify or submit additional information for your Binance account. Please complete the verification within the deadline or your Binance account will be restricted to “Withdrawal Only”.

How to re-verify my Binance account?

1. After receiving an email notification from Binance, log in to your account and you will see a pop-up prompt. Click [Continue].

2. You will be redirected to the Verification Center. Click [OK].

3. Click [Start Now] and you will be redirected to complete the new verification.

4. Please wait patiently after completing the verification. We will review your verification.

1. What happens if I don’t or can’t complete the verification within the deadline?

If you don’t complete the new verification or haven’t completed it within the deadline, your Binance account will be restricted to “Withdrawal Only”.

For all users (except France and Netherlands):

• 10 days after the deadline: You cannot use the fiat service;
• 20 days after the deadline: You cannot use the fiat service or your Binance Card;
• 30 days after the deadline: Your account will be restricted to “Withdrawal Only”.

For France and Netherlands users:

• 10 days after the deadline: You cannot use the fiat service;
• 20 days after the deadline: You cannot use the fiat service or your Binance Card;
• 60 days after the deadline: Your account will be restricted to “Withdrawal Only”.

2. Can I win a Binance KYC Mystery Box after completing the new verification?

Each account can only receive 1 KYC Mystery Box. If you haven’t received a KYC Mystery Box before, you are eligible and can get the reward after we review your verification. You may also receive certain types of vouchers. To redeem, please refer to the guides here.

Terms & Conditions

• Withdrawals through certain channels might not be available to your account depending on the requirements of the fiat channel that you are using.
• The KYC Mystery Box activity is limited to one mystery box per account, with no more than one account for each customer. Sub-accounts are not viewed as independent accounts. Enterprise accounts (e.g. corporate or broker accounts) are exempted from the promotion activity.
• Binance reserves the rights of the final interpretation of the promotion and the right to disqualify customers in case of illicit activity or registration.

3. How to update my Identity Verification information?

You may also contact our customer service agents via Binance Support to update your information. Enter “How to update Identity Verification” and click on the link [Click here to reset KYC] provided in the Customer Service response.

Reasons for updating your Identity Verification include:

1. The documents have expired;

2. The name on the document has changed;

3. The ID number on the document has changed;

4. The nationality has changed;

5. Update or replace your existing documents to meet specific fiat channels’ requirements;

6. Change the name to a system recognizable language (e.g., from local-language ID card to English-language passport);

7. Update documents to meet Binance Card requirements.

Please note:

• Please read the declaration carefully before clicking [Confirm Update].
• You cannot transfer your account to another person or substitute another person’s ID for your ID.

Steps:

1. Go to the [Identity Verification Update] page. Select the reason for the update and carefully read the declaration. Check the [I understand and agree to the declaration] box and click [Confirm Update].

2. Enter the required information and click [Continue].

3. Please wait patiently for the system to process your update request. Once complete, you will receive an email notification.