Binance Address Verification Failed? See Why & How to Fix It (2024)

Binance Address Verification Failed? See Why & How to Fix It (1)

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Centralized crypto trading platforms must comply with different country and government laws all across the world, and the Binance crypto exchange is not the exception.

Binance offers lots of useful features that crypto enthusiasts will certainly appreciate.

Nonetheless, being a centralized exchange, the Binance system asks all users to complete a personal authentication process.

You must complete Binance verification in order to unlock most features on the Binance app, so this is a must.

Additionally, verifying your address is the last step of the verification process.

But, who does Binance verification work when it comes to your home address? Why does it fail? You are about to find out.

Read further to get more info about:

  • Binance address verification failed: why does it happen?;
  • How to properly complete identity verification in Binance;
  • How to fix address verification problems on your Binance account.

Table Of Contents

Understanding Address Binance Verification Process

All users must complete identity verification process in Binance - it’s not optional.

We have previously mentioned how long Binance KYC verification takes, and the truth is that Binance asks for different personal details depending on the verification level you need to complete.

Pro Tip: Two-Factor authentication, SMS authentication, and linking Binance Google Authenticator to your Binance profile are just some of the security measures provided by the platform.

If you want to know more about Google Authentication, QR code, and SMS verification, go to the security page on Binance by clicking here.

Benefits of Completing Binance Identity Verification Process

Binance proof of address is mandatory for all users that want to thoroughly verify their account.

In fact, there are three levels of verification with different benefits that you must know:

  • Basic level verification: allows you to link a bank account, asks for basic information (such as email verification and mobile phone info) related to your data and is the main personal verification that everyone must complete;
  • Intermediate level verification: includes face verification, and since facial verification and voice verification are a must, you will unlock higher trading limits and better withdrawal limits on your account;
  • Advanced verification: this security verification level requires proof of address, and it’s the higher one on Binance. It unlocks a full-verification badge that disables all limitations on your account.

Binance Address Verification Failed: Reasons and Fixes

After completing basic and medium verification, the app will give you the option to complete your proof of address.

All these measures, besides providing you a greater ability to withdraw funds and use all trading tools without limits, are meant to prevent money laundering and other suspicious activities on the platform.

Thus, these measures are meant to protect you, not to control you.

If the process is failing, fear not - let’s solve it right away.

Read Also: Security verification unavailable is a problem that happens when the platform can’t correctly process the verification code needed for the procedure.

Other issues, such as Binance withdrawals suspended and Binance deposit failed are related to server or banking problems.

Learn more about all these issues by reading our related articles!

1. Invalid Supplementary Documents

You must upload photos and files of valid documents in order to complete the proof of address process inside Binance.

The documents must be dated within three months top - older documents won’t be accepted.

The platform accepts a bank statement, utility bills (the utility bill must be issued by your municipality), building management information, or bank references.

Basic documents, such as your driver’s license, are already previously verified by the platform in the previous identity verification processes.

If the platform detects the document as invalid, the address verification will fail.

The name on the documents must be the same that you have on your Binance account.

Besides, the photos or scans must be visible without exceptions.

2. Document Upload Failed

You have a 15-minute window to complete the verification process in Binance.

Before even starting the process, you must have all the documents set and ready to go.

Otherwise, you might face a failed upload, which causes the verification to fail.

In this scenario, it’s important that you check the format of each file before uploading it.

Remember that the document must be captured in vertical mode and not horizontal.

On top of that, it must show all corners of it.

Incomplete photos or scans will be rejected during the uploading process.

3. Incomplete Residential Address

As simple as it might sound, this is the most common reason why address verification fails.

You must include your address’s zip code, house number, and every possible detail related to it.

As Binance states on their official website, invalid addresses will be rejected without hesitation.

Don’t forget that this is the highest verification level on the platform, so everything should go accordingly.

Now that you know the main causes of the address verification failed problem, you are aware of what to do to solve it.

Nevertheless, if you are facing inconveniences while solving this issue, then you must contact the Binance team as soon as you can.

If you manage to follow the steps on this guide, then you shouldn’t have major problems getting rid of this error message.

However, if the message persists, then you know what to do.

For more awesome Binance content, check GrowFollowing every day!

Binance Address Verification Failed FAQ

What Are the Supported Countries for a Binance Account?

Binance operates in the US, UK, and lots of European countries. Check out the complete list by going to the official Binance countries list.

Can I Stake Crypto at Binance with an Unverified Account?

No. You must have your account verified before you get started with Binance staking.

Either way, we highly recommend completing verification because staking on this platform is easy, quick and efficient.

This article is part of our How To Use Binance: The Ultimate Guide where you can learn everything about Binance and its features.

About the author

Binance Address Verification Failed? See Why & How to Fix It (2)

Steve

Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.

Binance Address Verification Failed? See Why & How to Fix It (2024)

FAQs

Why does Binance verification keep failing? ›

Lighting can make or break your facial verification attempt. If it's too dark or too bright where you are the system might struggle to recognize your features accurately . To increase your chances of success find a well lit area and avoid using flash when capturing your ID or face .

How do I pass Binance address verification? ›

How to upload my Proof of Address documents?
  1. Check that your document is not older than three months. ...
  2. Make sure your document can be used as Proof of Address. ...
  3. Check that the name and address on your Proof of Address document match the name and address you submitted during the Binance account registration process.
Feb 8, 2022

Why is Binance not accepting my ID? ›

Any documentation that you submit must be fully up-to-date. Expired documents and documents that are not fully visible corner-to-corner are considered invalid and will be rejected by the system. If you are having trouble uploading your ID; Please ensure proper lighting while taking your selfie and ID photos.

How do I complete Binance verification? ›

  1. You can access it from [Profile] - [Identification] or directly from here. ...
  2. Log in to your Binance app and tap [Verify Identity].
  3. Alternatively, tap the [Profile] icon on the top left. ...
  4. Select your country of residence and tap [Continue].
  5. Start by tapping [Continue].
  6. Take pictures of your ID document.
Sep 22, 2023

How do I fix Binance problems? ›

Check server status: Visit the official Binance website or their social media channels to check for server maintenance or temporary outages. Sometimes, the app not working might be due to server-side issues. Check for updates: Ensure you have the latest version of the Binance app installed.

Does Binance work in USA? ›

Yes, you can use Binance in the US. But the American version of the platform (Binance.US) is quite limited compared to the international one. Also, Binance is entirely banned in several states, including New York, Texas, Louisiana, Hawaii, Idaho, and Vermont. For more details, check out this article.

How do I reset my address on Binance? ›

- Log in to your Binance account and go to the "Deposits & Withdrawals" page. - Click on the "Deposit" tab and select the cryptocurrency that you want to change the deposit address for. - Click on the "Change Deposit Address" button and enter the new deposit address that you want to use.

How do I verify my Binance account in USA? ›

To complete basic verification on the app:

Otherwise, open the Binance.US app and tap the Verify Identity button at the top of the screen. 2. Enter the last four digits of your Social Security Number (SSN). Your SSN is required by federal law, and all your personal data is securely stored.

Why is Binance asking for proof of address? ›

Why do I need to provide Proof of Address? Proof of Address verification is required for all Binance Card (EEA countries) users to comply with regulations from the card-issuing partner. It also enhances the security of your Binance Card account.

Does Binance have a customer service number? ›

If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or inquiries@binance.us.

Can I delete my Binance account and create a new one? ›

Should you choose to return to our platform in the future, you can reinstate your account by speaking with an agent. You can also attempt to create a new account. However, users are limited to one account per SSN and cannot create a new account using the same email or phone number provided for their original account.

Can I use Binance without verification? ›

Only verified and compliant users will be granted access to their sub-accounts. Starting from 2024-03-20, Binance has been applying restrictions to sub-accounts that have not had compliant Know Your Customer (KYC) documentation in place.

How do I reset my identity verification in Binance? ›

Alternatively, you may contact our customer service agents via Binance Support to update your information. Enter “How to update Identity Verification” on the chat and click on the link [Click here to reset KYC] provided in the Customer Service response.

How to use Binance without ID verification? ›

No, you cannot use Binance without ID verification. Binance requires all new users to complete identity verification in order to access its products and services. This includes the ability to deposit, trade, and withdraw cryptocurrencies.

How long does Binance verification last? ›

Verifying your Binance account is crucial for safe trading and accessing all features. The process is straightforward, with personal accounts often verified within 15 minutes and enterprise accounts taking longer. To speed up your verification, ensure accurate information and use up-to-date ID documents.

Why is my Binance SMS verification not working? ›

If you're unable to receive the SMS authentication code, please try the following: Make sure that you are in a location with a strong cellphone signal/Wi-Fi. Close anti-virus software and/or firewall applications on your cellphone. Restart your cellphone and try again.

Why is Binance taking so long to verify identity? ›

When verifying your Binance account, you might face delays or rejections. If your account isn't verified within the usual timeframe, first, ensure all documents are correct and up to date. Common reasons for delays include submitting an expired ID or information that doesn't match your registration details.

Why is Binance not sending verification code to my number? ›

Ensure that your mobile phone has a good network signal. If you have clicked the Get Code button too often, please try again after 2 hours. Disable your call blocker apps on your mobile phone that might potentially block our SMS Codes number. If your Binance TH app version is outdated, please update it.

Why is Binance not sending verification code? ›

Ensure that your mobile phone has a good network signal. Disable your anti-virus, firewall, and/or call blocker apps on your mobile phone that might potentially block Binance's SMS number. Restart your mobile phone. Try voice verification instead.

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