How-to
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Guest
If your reservation request is declined by the host or expires (hosts have 24 hours to respond), no charge is made for the reservation and you’re free to book another place to stay.Find out more about checking the status of your reservation.
If your reservation request is declined and the listing for the stayshows that it's stillavailable, the host’s calendar may not be up-to-date or they may want reservations of a different length or time.
Temporary authorizations
Your payment method may be temporarily authorized for a charge when you request a reservation, but this authorization is voided and released back to the payment method if your request is declined or expires. We complete a charge only when a reservation request is confirmed.
Tip:We recommend either finding a stay you can book instantly by using the Instant Book search filter, ormessaging more than one host to ask about their availability before submitting a reservation request.
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Payments and declined trip requests
If your trip request isn’t accepted by the Host or expires without a response, there’s no cost for the reservation.
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Expired or withdrawn invites, offers and requests
After expiration, you can still ask the guest to send another reservation request. You can also send a special offer.
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Expedite an authorization void or refund
The processing time for authorization voids and refunds depends on your payment method, so it can't be expedited.
