What happens if my reservation request is declined or expires? - Airbnb Help Centre (2024)

How-to

Guest

If your reservation request is declined by the host or expires (hosts have 24 hours to respond), no charge is made for the reservation and you’re free to book another place to stay. Find out more about checking the status of your reservation.

If your reservation request is declined and the listing for the stay shows that it's still available, the host’s calendar may not be up-to-date or they may want reservations of a different length or time.

Temporary authorisations

Your payment method may be temporarily authorised for a charge when you request a reservation, but this authorisation is voided and released back to the payment method if your request is declined or expires. We complete a charge only when a reservation request is confirmed.

Tip: We recommend either finding a stay you can book instantly by using the Instant Book search filter, or messaging more than one host to ask about their availability before submitting a reservation request.

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What happens if my reservation request is declined or expires? - Airbnb Help Centre (2024)

FAQs

What happens if my reservation request is declined or expires? - Airbnb Help Centre? ›

When a Host confirms your request, your payment will be processed and collected in full by Airbnb. If they decline or let it expire, you won't be charged and you're free to book a different stay.

What happens if my Airbnb request expires? ›

If your reservation request is declined by the host or expires (hosts have 24 hours to respond), no charge is made for the reservation and you're free to book another place to stay.

What happens if you decline request on Airbnb? ›

Both guests and Hosts can decline trip change requests. If you decline, the proposed changes don't take effect, and the existing reservation details remain as is. There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest.

What happens if Airbnb host doesn t respond to booking request? ›

The host needs to respond to your request

If the host declines your request or doesn't respond within 24 hours, the booking status will be updated as "Declined" or "Expired," and your payment will be refunded to your original payment method.

What happens if Airbnb host declines refund? ›

If your Host is unable to resolve the issue, doesn't respond at all or declines your refund request, just let us know, click or tap Get Help from the reservation page. Someone from our team will step in to help resolve the issue.

Is it better to decline an Airbnb request or let it expire? ›

Decline the request before it expires within 24 hours—your response rate will thank you! It's one of the factors that helps you become a Superhost. Decide whether to keep the dates blocked or open them up for someone else to book.

How long does it take for an Airbnb request to expire? ›

You have 24 hours to act on requests before they expire, so set up notifications to ensure you get them as soon as possible.

What happens if my reservation request is declined or expires? ›

If your trip request expires or is declined by the Host, there's no cost for the reservation or Airbnb service fees. Depending on your payment method, however, you may find a temporary authorization (a “hold”) or a refunded charge.

Do I have to accept or decline an Airbnb inquiry? ›

You can always decline any inquiries or requests that you can't accommodate, but you should do so within 24 hours.

Can a host cancel an Airbnb request? ›

While it's rare, sometimes a Host may need to cancel a reservation. We understand this can impact your plans in a big way. Rest assured, if your Host cancels your reservation before check-in, you'll receive a full refund.

What is the penalty for overstaying on Airbnb? ›

In addition, you agree to pay, if requested by the Host, for each twenty-four (24) hour period (or any portion thereof) that you Overstay, an additional nightly fee of up to two (2) times the average nightly Listing Fee originally paid by you to cover the inconvenience suffered by the Host, plus all applicable Guest ...

Can Airbnb booking be extended? ›

Once you send the request, the Host will receive a notification to approve or decline your request. If your Host accepts your change request, your reservation will be updated and you'll be charged for the extra time. If your Host can't extend your stay or if they don't respond, your checkout date will stay the same.

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