What does pet insurance cover? | Fetch Pet Insurance (2024)

Here’s everything you need to know about your pet insurance coverage with Fetch.

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What does pet insurance cover? | Fetch Pet Insurance (1)

Did somebody say Fetch?

– Rex

Explore Fetch’s unmatched coverage:

What does pet insurance cover? | Fetch Pet Insurance (2)What’s covered?

What does pet insurance cover? | Fetch Pet Insurance (3)What’s not covered?

What does pet insurance cover? | Fetch Pet Insurance (4)What vets can I use?

What does pet insurance cover? | Fetch Pet Insurance (5)What’s a waiting period?

What does pet insurance cover? | Fetch Pet Insurance (6)How can I maximize coverage?

Fetch has the most comprehensive pet insurance coverage, including:

Name-brand prescription medications & supplements

Emergency vet visits

Online, in-home & office visits

Hospital stays

Physical therapy

Allergies

Surgeries

X-rays & CT scans

Canine infectious respiratory disease

Ultrasounds

Blood tests

Breed-specific issues including hip dysplasia

Specialists

Sick-visit exam fees

Laboratory tests

Hereditary & congenital issues

Swallowed objects & toxins

Every tooth, plus gums

Gum disease

Diabetes & insulin

Cancer treatment

Acupuncture & chiropractic care

Treatment for aggression & separation anxiety

Routine & preventive coverage (when you add Fetch Wellness)

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Here’s what more coverage looks like:

What does pet insurance cover? | Fetch Pet Insurance (7)Unmatched dental coverage >

Fetch offers comprehensive dental coverage. We cover accidents and disease for every adult tooth, not just the canines. Not all providers do. Plus, you get full coverage for periodontal disease (the most common disease in dogs and cats), oral tumors, trauma and more.

What does pet insurance cover? | Fetch Pet Insurance (8)Online vet visits >

Got a quick medical question or need to consult a vet outside of business hours? Fetch covers remote telehealth treatment, so you can call, text, email or video chat with a vet to get the support you need. You’re covered up to $1,000 per year, no copay required.

What does pet insurance cover? | Fetch Pet Insurance (9)Treatment for chronic illness >

Specialty care is expensive, and that’s when having the most comprehensive coverage really counts. If your pet needs treatment for a disease, including cancer, Fetch pays back up to 90% of the cost of care. Plus, we offer coverage for your pet’s hospital stay, medications and follow-up care.

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Want pet insurance that covers preventive care, too? Fetch has a wellness plan

Fetch Pet Insurance gives you unmatched coverage when your pet is sick or hurt. Add Fetch Wellness, and you'll also be covered for the routine care that helps keep them healthy. With both, you'll be better prepared for your pet's veterinary needs, plus you'll save big on vet bills.

What does pet insurance cover? | Fetch Pet Insurance (10)

Unexpected Visits

Accident & illness

What does pet insurance cover? | Fetch Pet Insurance (11)

Accidents & illnesses

What does pet insurance cover? | Fetch Pet Insurance (12)

Prescription medications

What does pet insurance cover? | Fetch Pet Insurance (13)

Canine infectious respiratory disease

What does pet insurance cover? | Fetch Pet Insurance (14)

Emergency visits

What does pet insurance cover? | Fetch Pet Insurance (15)

Surgery & hospitalization

And more

+

What does pet insurance cover? | Fetch Pet Insurance (16)

OPTIONAL ROUTINE CARE

Add Fetch Wellness

What does pet insurance cover? | Fetch Pet Insurance (17)

Annual exam

What does pet insurance cover? | Fetch Pet Insurance (18)

Vaccinations

What does pet insurance cover? | Fetch Pet Insurance (19)

Dental cleanings

What does pet insurance cover? | Fetch Pet Insurance (20)

Spaying & neutering

What does pet insurance cover? | Fetch Pet Insurance (21)

Blood, urine & fecal tests

See all plans

Enroll now

What does pet insurance cover? | Fetch Pet Insurance (22)

What’s not covered?

Fetch Pet Insurance covers future accidents and illnesses — the stuff you can’t see coming. Here’s everything you need to know about what we don’t cover.

Pre-existing conditions are not covered.
A pre-existing condition is any accident or illness that occurred or your pet showed clinical signs of before you enrolled, during the waiting period of up to 15 days, or before your pet’s first exam. Fetch offers the most comprehensive coverage in the U.S. and Canada for new accidents and illnesses, but like most other providers, we don’t cover pre-existing conditions.

Claims filed more than 90 days after treatment are not covered.
Remember to submit claims within 90 days from the date on your pet's invoice to be eligible for reimbursem*nt. Claims submitted after 90 days won't be covered.

Prescription food is not covered.
We cover supplements that are recommended by your vet as treatment for a covered condition, but not prescription food.

Grooming and cosmetic procedures are not covered.
We do not cover grooming or cosmetic surgical procedures such as tail docking, ear trimming or declawing.

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What does pet insurance cover? | Fetch Pet Insurance (23)

Which vets accept Fetch Pet Insurance?

All vets are in our network — you can use any veterinarian in the U.S. or Canada (including specialists and emergency clinics). We also cover remote telehealth treatment, so you can call, text, email or video chat with a vet to get the support you need. Online vet visits are covered up to $1,000 per year — included at no extra cost — no copay required.

What does pet insurance cover? | Fetch Pet Insurance (24)

What’s a waiting period, and how does it affect coverage?

The waiting period is a set period between enrollment and when coverage kicks in. The waiting period for accident and illness coverage with Fetch is up to 15 days. We’ll email you as soon as your coverage starts.

Here’s what you need to know about the waiting period:

  • Any claims submitted during the waiting period will not be covered.

  • Any accident or illness that occurs during the waiting period will be considered a pre-existing condition, which means it won’t be eligible for coverage.

  • We cover new accidents and illnesses that occur after the waiting period is over.

There is no waiting period for Fetch Wellness coverage. You can start submitting wellness claims on your policy’s effective date. Wondering when that is? Just check your enrollment confirmation email.

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What does pet insurance cover? | Fetch Pet Insurance (25)

How to maximize your Fetch coverage

What does pet insurance cover? | Fetch Pet Insurance (26)

Ensure your pet has had a recent checkup

The key to making the most of your pet insurance is getting your pet’s medical records from the 12 months before you signed up with Fetch. Medical records detail your pet's history and give notes on treatment they’ve received. If you don't have them, contact your vet's office. (Your vet may refer to these records as SOAP notes.) If your pet hasn’t visited the vet in the past year, schedule an annual exam as soon as possible.

What does pet insurance cover? | Fetch Pet Insurance (27)

Unlock a seamless claims experience

When it’s time to submit a claim, you’ll be asked to upload your pet’s medical records. Without your pet’s medical records from a checkup, we might not be able to process your claims at all. In other words: there’s a chance we won’t be able to pay you back.

What does pet insurance cover? | Fetch Pet Insurance (28)

Get paid back fast with the Fetch app

Submitting your pet’s medical records and claims is fast and easy with the Fetch app — you can scan and upload your documents to your account in minutes. It’s as easy as snapping a pic on your phone.

What does pet insurance cover? | Fetch Pet Insurance (29)

Save more by adding Fetch Wellness

Routine and preventive care is important to keep your pet healthy, and that’s where Fetch Wellness comes in. We’ll help cover your bills for those vet visits you can plan in advance, like annual exams, dental cleanings and vaccinations. Adding Wellness to your standard Fetch Pet Insurance plan will keep your pet covered for both the expected and the unexpected.

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What does pet insurance cover? | Fetch Pet Insurance (30)

Ready to give your pet unmatched coverage?

Fetch covers up to 90% of unexpected vet bills. Enrolling in a pet insurance plan with us is easy. We’ll ask you a few questions about your pet’s age, breed and location and help you customize a price that fits your budget. (At Fetch, the cost of your pet's insurance plan will never be affected by sex, spay or neuter status and indoor or outdoor status.) Once the waiting period ends, your coverage begins — and you can kick back and relax knowing that you’ve got a financial safety net for whatever the future has in store for you and your pet. Hopefully, that future includes a lot of treats.

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Pet insurance coverage FAQs

How does pet insurance work?

When you sign up for Fetch Pet Insurance, you’ll be able to customize your plan and price to suit your pet’s needs. Fetch reimburses up to 90% of covered vet bills (after the waiting period ends and you’ve hit your deductible). Unlike human health insurance there is no such thing as out-of-network — you can use any vet in the U.S. or Canada.

Why should I get pet insurance?

1 out of 3 pets need unexpected veterinary care each year. Having a pet insurance plan is like having a safety net for the unexpected, and the sooner you sign up, the sooner your pet's covered. Most pet insurance providers don't cover pre-existing conditions, so it’s best to enroll in a plan as early as possible. Fetch covers dogs and cats 6 weeks and older with the most comprehensive coverage in the U.S. and Canada. Insuring your pet before health issues develop is recommended, so you can make the cost of veterinary treatment more affordable now and down the road. But don’t just take it from us — check out these reviews and see for yourself why pet parents love Fetch.

How do I insure multiple pets?

If you’re a pet parent to many, we want to make sure your furry friends are covered with Fetch. Each pet you enroll will have their own policy, and you’ll pay a separate premium for each one. Just make sure you use the same email address when you sign up each pet. For more on how to add a pet to an existing account, check out our multiple pet policies page.

What are pre-existing conditions, and are they covered?

A pre-existing condition is any accident or illness that occurred or your pet showed clinical signs of before you enrolled, during the waiting period of up to 15 days or before your pet’s first exam. Like most other providers, Fetch does not cover pre-existing conditions.

How do pet insurance claims work?

With Fetch, you'll submit a claim after your vet visit (this can include your vet bill and your pet's medical records) and you’ll be paid back if the treatment your dog or cat received is covered under your plan and you’ve met your deductible. Submitting a claim is as easy as taking a picture of your vet documents and answering a few questions online or using our app. Once approved, Fetch pays back up to 90% of your bill. To learn more, check out our claims page.

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For residents of DE, LA, ME, MS, NE, NH, WA, click to review an Insurer Disclosure of Important Policyholder Provisions.

Program not available in New Brunswick and Quebec.

This information is descriptive only. Policy activation periods, risk free cancellation terms, waiting periods and other terms vary by state. Exclusions apply, such as pre-existing conditions. Please see your policy for full terms and conditions of coverage.

This product information is for descriptive purposes only and does not provide a complete summary of coverage. Consult the applicable insurance policy for specific terms, conditions, limits, deductible, copay, limitations, and exclusions to coverage; these may vary by state and are subject to change without notice. The coverage for each policyholder will be governed by the terms and conditions of the applicable policy. All coverage and limit options may not be available to all customers and are subject to underwriting approval. If there is any conflict between the policy and this product information, the provisions of the policy shall prevail.

Discounts and offers are subject to approval and may change at any time. Maximum available discount is 10% and may not be available in all states and is not valid with any other offer. Charitable donations offer not available in AK, HI, ID, IN, KS, ND, NY, RI, SC, or TX, limited to $15 in AL and $10 in MI and UT.

Fetch insurance policies are administered by Fetch Insurance Services, LLC (d/b/a Fetch Pet Insurance, Fetch Pet Insurance Services, LLC in Michigan, North Dakota, New Mexico and California) CA license # 0F60627 and underwritten by XL Specialty Insurance Company, a Delaware Corporation, or AXIS Insurance Company, an Illinois Corporation, in the U.S. and AXIS Reinsurance Company (Canadian Branch) in Canada. For more information, visit fetchpet.com. ©2024 Fetch, Inc. Information accurate as of January 2024.

Fetch Forward and The Dig are not insurance and are not provided by XL Specialty Insurance Company or AXIS Insurance Company.

Fetch is a registered trademark owned by Fetch, Inc. Long Live Love, Because Pets are family, and The Pet Gala are service marks of Fetch, Inc.

Unmatched according to The Dodo, May 2022. The Dodo is the #1 animal brand globally on social media according to Tubular as of January 2021. Most comprehensive and most extensive coverage according to Consumers Advocate, January 2023. Based on a comparison of injury and illness coverage between Fetch and North American pet insurance providers on consumersadvocate.org. Consumers Advocate is a Fetch partner. Best pet insurance according to Consumer Rating, August 2023. Based on a comparison of top pet insurance companies on consumerrating.org. Consumer Rating is a Fetch partner.

Average monthly premiums are based on U.S. annual premiums, using a 12-month average, for the period of 01.01.2022 through 12.31.2022 and all available limit combinations.

Exam fees based on average costs. Policies in force and number of pets helped based on Fetch data as of 10.12.2023.

Fetch Wellness is insurance coverage added by endorsem*nt to the core injury and illness policy, if purchased. It is not a “Wellness Program” meaning a subscription or reimbursem*nt-based program that is separate from an insurance policy.

1 out of 3 pets need emergency veterinary treatment each year according to MetLife Pet Insurance. 6 Shocking Pet Health Statistics. Published February 2022.

What does pet insurance cover? | Fetch Pet Insurance (2024)
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