What are QR Menus, and How Do They Work? (2024)

  • What Are QR Codes?
  • How Do QR Menus Work?
  • 7 Benefits of Using QR Menus
  • Our Tips When Making Your QR code Menu
  • Transcend Your Menu Items into Digital with a QR Menu

How many restaurants have you been to where you’ve had to wait for a server or waiter to take your order?

This can be especially annoying if you’re in a hurry or don’t feel like waiting. Luckily, QR menus are revolutionizing the way restaurants do business.

Though the pandemic seemed to have accelerated the adoption of these menu systems, QR menus have been around since 2013!

So what’s wrong with using regular menus? Why incorporate a QR code menu in your restaurant industry business if it’s not sustainable and a digital trend?

But the fact is, QR code menus are not just a passing trend but a new way for restaurants to go digital and embrace technology.

Plus, the stats don’t lie.

The number of mobile QR code users is expected to experience constant growth by 2025, surpassing 90 million users in the US.

If you’re interested in learning more about restaurant menu QR codes, we’ll provide a quick rundown of what they are and how they work.

So keep reading to discover why a QR menu is becoming integral in the future of dining!

What Are QR Codes?

What are QR Menus, and How Do They Work? (1)

QR codes are a type of barcode that can be scanned with a smartphone, allowing users to access content or websites without typing in URLs.

It’s easy for restaurants to provide digital menus, allow customers to find out what food items are available immediately, and even place orders immediately.

How Do QR Menus Work?

QR menus are incredibly easy to use. Customers must scan the code with their phone camera, which directs them to a digital menu of the restaurant’s menu.

These menus can include pictures, descriptions, and prices for each item so that customers can quickly find what they’re looking for.

What are QR Menus, and How Do They Work? (2)

Once they select what they’d like to order, customers can then use the restaurant’s mobile app (if available) or website to place the order and even pay for it securely beforehand.

In some cases, restaurants may offer special deals or discounts when customers use their QR menus which is a great incentive for repeat business.

7 Benefits of Using QR Menus

What are QR Menus, and How Do They Work? (3)

So what exactly do QR menus have to offer?

Many!

Here are some key benefits of using QR menus:

1. You can go paperless

With so many people being advocates for the environment, QR menus can help restaurants go paperless.

Your customer base appreciates it, and it’s a great way to show that your restaurant is environmentally friendly.

Plus, there’s no need to print out a new menu every week when adding new items, which saves you time and money.

2. Easier to update

When the supply of an item runs low, or you want to add something new, it’s easier to do with a QR code menu than reprinting the whole menu.

For instance, if you run out of an item, click the button to mark it as unavailable.

You can even add pictures and descriptions for new items to make it easier for customers to decide.

3. Increased customer satisfaction

When you’re so packed that you can’t even take orders, having a QR menu helps streamline the process and increases customer satisfaction.

Customers can scan the menu and place the order themselves. This means they don’t have to wait in line or risk their food getting cold while they wait for a waiter.

They can also quickly and easily find what they’re looking for, so your wait times will decrease, increasing customer satisfaction.

4. Increased staff efficiency

With a restaurant menu QR code, waiters don’t have to spend as much time explaining the menu or writing down orders.

What are QR Menus, and How Do They Work? (4)

Sometimes new hires can take a while to learn the menu and adjust to their new job. But QR codes make ordering and training staff much easier, allowing them to familiarize themselves with the menu quickly.

5. Reduced human contact

Though the pandemic is presumably over, most restaurant owners still take precautions to reduce human contact as much as possible.

What are QR Menus, and How Do They Work? (5)

With a contactless menu, customers don’t have to worry about touching physical menus or having their waiters come too close.

This greatly reduces the risk of spreading germs and helps keep customers and employees safe.

6. Digital record-keeping

Restaurants can keep track of what items were ordered, when they were ordered, and who ordered them. This is great for when you need to review a customer’s previous orders.

You’ll also be able to adapt new dishes and promotions to please your customers.

7. Encourages return visits

By offering discounts or loyalty rewards, customers are more likely to return and use your QR menu again.

What are QR Menus, and How Do They Work? (6)

For example, you can offer a 5% discount for customers who order with your QR code menu.

This encourages repeat business and helps build customer relationships, increasing loyal customers and giving your restaurant more exposure.

With so many benefits, it’s no wonder why there has been such a surge in QR menu adoption by most restaurants!

Now that you know the benefits of QR menus, let’s check out the best tips to create a great one.

Our Tips When Making Your QR code Menu

What are QR Menus, and How Do They Work? (7)

Creating a QR code menu doesn’t have to be hard. Here are some tips on how to get started:

1. Keep it simple

Keep your menu organized and concise. Too much information can be overwhelming, so keep it laid out with no more than two choices per item.

For example, you should mention the key ingredient of the dish, such as the main protein, and a few other details like sauce or side dishes.

Don’t paint your descriptions with fluff – customers want to know what they’re getting without decoding your menu.

Tip: Don’t forget to mention allergen information. This is especially important for people with food allergies or dietary restrictions.

2. Make it visually appealing

Include images of your dishes to make them more visually appealing. This can help customers know what to expect when they order, and it will encourage them to try something new.

You might also consider adding a short video of your restaurant or a few behind-the-scenes clips of how dishes are prepared as an additional touchpoint for customers to connect with your brand.

But pictures should be enough to get your point across if you’re starting out.

3. Make sure your main menu page is mobile-friendly

Your QR code menu should link to a mobile-friendly website or app.

This way, customers can easily order from their phones or tablets without having to zoom in on tiny text.

Also, ensure your main menu page is easy to navigate and includes only the necessary information and images you want customers to see before ordering.

4. Don’t invert your QR code’s color

Don’t overthink the color of your QR code. Using a background with too much contrast can make the QR code hard to scan.

Your QR code should be easily recognizable. The best way to do this is by ensuring it has the right color contrast and isn’t inverted or too dark for customers to see.

5. Put a CTA in your QR menu

Make sure your QR menu has a clear call-to-action (CTA). This could be something like “Order Now” or “Try Our Dishes Today.”

Ensuring your CTA is visible and easy to understand will help customers quickly and easily decide what they want.

6. Customize your QR code menu for different occasions

If you want to make the most of your QR menu, customize it for different occasions.

For example, you can offer special menus or discounts on holidays or during peak times. This will help encourage customers to come back and order with your restaurant more often!

7. Test your menu before launching it

Once you’ve created the menu, make sure to test it out with a few customers or staff members to work out any kinks and ensure that everything is working properly.

It’s also important to offer customer support should they encounter any issues while using your menu.

Transcend Your Menu Items into Digital with a QR Menu

Creating a QR code menu is a great way to offer customers an easy and convenient way to order.

It also helps your restaurant stand out and encourages repeat business. Plus, it’s more sustainable than paper menus!

Follow our tips above to ensure you create the best QR code menu for your customers.

Did we pique your interest?

Why not try our very own QR menu maker? It’s 100% frill-free and incredibly simple to use. Download it today and start digitizing your menu in minutes!

What are QR Menus, and How Do They Work? (2024)

FAQs

How does QR menu work? ›

QR codes, short for Quick Response codes, are two-dimensional barcodes that can be scanned using a smartphone camera or a QR code reader app. When scanned, the QR code takes the customer to a digital menu, where they can browse through different menu items, view images and descriptions, and make their selections.

What is QR and how does it work? ›

A QR code (short for Quick Response code) is an array of black and white squares or pixels set in a grid that stores data for a machine to read. A smartphone or camera can quickly process the information contained in a QR code's specific arrangement of pixels, making it a convenient way to store and access data.

What is QR and its purpose? ›

QR codes (or Quick Response codes) are two-dimensional codes that you can scan with a smartphone. The code contains information, usually a site address, and once you scan it, the code connects you with a resource on the web.

What happens when you click on a QR code? ›

QR codes function by encoding data into a compact, square pattern of black and white squares. These patterns are read by a QR scanner or a smartphone camera. The scanner interprets the unique arrangement of squares, translating it into digital information such as text, website URLs, or other data types.

How does QR work on WiFI? ›

Learning about what a QR code for WiFI is easy. It stores your network's details like its encryption standard, service set identifier (SSID), and password. Once a user scans the QR code with their smartphone, they can instantly access WiFi without entering network credentials.

Does QR code expire? ›

No, static QR codes do not expire. QR codes can be scanned by a smartphone camera to access information or take a specific action, such as visiting a website. Static QR codes are codes that remain unchanged and always lead to the same destination, such as a website or a specific piece of information.

What are the risks of QR codes? ›

QR Codes as attack vectors

Leveraging: Threat actors use QR codes for phishing and malware attacks. Malicious QR codes can direct users to legitimate-looking websites designed to steal credentials, credit-card data, or corporate logins or to sites that automatically download malicious software onto mobile devices.

What is QR code in simple words? ›

Well, the QR – which stands for “quick response” – code is basically a barcode on steroids. While the barcode holds information horizontally, the QR code does so both horizontally and vertically. This enables the QR code to hold over a hundred times more information.

What is the difference between a barcode and a QR code? ›

QR codes can hold more data than barcodes. They are less likely to be damaged than barcodes. QR codes can be read from all directions, while barcodes can only be read from one direction. QR codes are easily accessible and can be scanned by a QR code reader.

Why is everyone using QR codes? ›

Benefits of QR Code usage in 2022

A QR Code is capable of storing up to 4,296 characters, making them a viable tool for various industry verticals. A QR Code can be used for inventory management, mobile marketing, product packaging, contact tracing, and even for print advertising.

What is the one disadvantage of using QR code? ›

Security Concerns: Vulnerable to phishing if not encrypted. Tech Dependency: Requires a smartphone with a camera and internet access. Connectivity: Needs a stable internet connection to complete transactions. User Familiarity: Some customers may not understand how to use QR codes.

What are the most common uses of QR codes? ›

QR codes can store a variety of data types, such as URLs, text, contact information, and more. They are commonly used for quick access to websites, product information, and various types of data.

What is the best use of a QR code? ›

Here are some creative ways individuals and businesses can use QR codes.
  • Bus Stops and Train Stations. QR codes are being used in bus stops and train stations in cities worldwide. ...
  • Business Cards. ...
  • On Packaged Food. ...
  • Customer Surveys. ...
  • Coupons. ...
  • Boost App Downloads. ...
  • Contactless Menus. ...
  • Scan to Pay.
Jan 23, 2024

How do I read a QR code menu? ›

Scan the QR code with your smartphone camera

As soon as you point the camera to the QR code, your smartphone will display a message asking if you want to open the website: at that point you simply click on the message to confirm that you want to open the link and the restaurant menu will appear.

Are QR code menus here to stay? ›

Grace Mayer—the article's author—revealed that restaurant owners are switching back to physical menus since customers prefer them over the ones with QR codes. A New York Times article published in May 2023 also claimed that restaurant owners still consistently use QR codes, but there's a decline in usage.

What happens when you scan a QR code at a restaurant? ›

Customer scans QR code at the table, in-line, drive-thru, or stall for curbside. QR code opens your online ordering page on the customer's phone. Guest selects items, places the order, and pays on their own device. The order will appear on your POS, server iPads, and be sent directly to the kitchen.

Do you need an app to read QR? ›

If your smartphone or tablet's operating system is up to date, you should be able to read a QR code and navigate to its website without additional software. Although free QR reader apps are available in the Apple and Google Play app stores, you won't need them, and some could expose you to malware.

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