Use This 11 Word Phrase to Stop Debt Collectors (2024)

Chloe Meltzer | July 13, 2023

Edited by Hannah Locklear

Use This 11 Word Phrase to Stop Debt Collectors (1)

Summary: “Please cease and desist all calls and contact with me, immediately.” These are 11 words that can stop debt collectors in their tracks. If you're being sued by a debt collector, SoloSuit can help you respond and win in court.

How does the 11-word credit loophole actually work? The 11-word phrase has been making the rounds on the Internet as a way to get debt collectors off your back. However, you should be aware that this phrase may not be effective in all situations.

If you are being pursued for a debt, you might be scared and stressed out. Try not to let all of the debt collector's badgering calls get to you. If you need to take a break, you can use this 11-word phrase to stop debt collectors:

“Please cease and desist all calls and contact with me, immediately.”

Here is what you should do if a debt collector is contacting you

If a debt collector contacts you, then not responding is an option, but it is not a good option. Ignoring calls is one thing, but ignoring a Summons is a bad idea. You should find out if you actually owe the debt and if the statute of limitations is still active. The one thing you must never do is confirm the debt is yours. This can be used against you in court.

However, it is a good idea to force debt collectors to validate the debt before it gets taken to court by sending a Debt Validation Letter. This document forces the debt collectors to verify the information they have about the debt. Many collectors give up after receiving a debt validation request.

What is the 11-word phrase credit loophole?

You can say a number of things to stop debt collectors from phoning you. You have the right to instruct a debt collector to stop calling, even if the debt they are contacting you about is yours. Your goal is to get the collector to stop calling and contact you via written communication.

Remember, these are the 11 magic words to stop debt collectors: ”Please cease and desist all calls and contact with me, immediately.”

What the law says about debt collector calls

Due to the long history of abuse by debt collectors, the U.S. government created the Fair Debt Collection Practices Act (FDCPA) to protect your rights as a consumer. This rule explains what is allowed and not allowed in debt collection practices and calls from debt collectors.

According to the FDCPA, debt collectors cannot:

  • Call before 8 a.m. or after 9 p.m.
  • Use vulgar or obscene language to intimidate you.
  • Threaten to take legal action that they cannot or do not plan to take.
  • Pretend to be a police officer or judge.
  • Discuss your debt with anyone other than you, your spouse, or your attorney.
  • Call you at your workplace when they know your employer prohibits such communications.
  • Tell you that you will be arrested if you do not pay off your debt.
  • Sue you for a debt that is past the statute of limitations.

If a debt collector uses any of these tactics against you, and then files a lawsuit, you may be eligible for compensation. You can consider filing a counterclaim where you explain that the debt collector violated your rights under the FDCPA. You may also consider reporting the behaviors to the FTC or the CFPB.

Don't ignore a debt collection lawsuit. Respond fast with SoloSuit.

Outsmart debt collectors

When a debt collector contacts you, there are certain steps you can take to protect yourself and outsmart them. Most consumers don't know how to communicate with debt collectors without making the situation worse, and debt collectors know this. They are counting on you to be ignorant of ways to protect yourself from their schemes.

You can outsmart debt collectors by following these tips:

  • Keep a record of all communication with debt collectors.
  • Send a Debt Validation Letter and force them to verify your debt.
  • Write a cease and desist letter.
  • Explain the debt is not legitimate.
  • Review your credit reports.
  • Explain that you cannot afford to pay.
  • See if they have your updated address.

Now, let's take a moment to break down each of these tips in detail.

Outsmart debt collectors with SoloSuit's help.

Keep a record of all communication with debt collectors

Ensure that you keep a log of every single time you speak to a debt collector. Note who you spoke with, what they said to you, and what time they contacted you. This will help you remember all important information, as well as how often they call you and any inconsistencies in what they say to you. If you have any voicemails or messages with abusive language, you need to keep them because these can be used as evidence in a countersuit.

Send a Debt Validation Letter and force them to verify your debt

If you suspect that the debt is not yours, or that is past the statute of limitations, try sending a Debt Validation Letter within 30 days of the initial contact with a debt collector. This letter forces debt collectors to verify that the debt they are trying to collect is valid and that they have the right to do so.

Many debt collectors purchase old debts from original creditors, like credit card companies or banks. They purchase these debt accounts for a fraction of the original debt amount. During the transfer of the account, it is common for the collector to lose the proper documentation and proof needed to validate a debt.

So, when you send a Debt Validation Letter, most debt collectors give up.

Write a cease and desist letter

Under the Fair Debt Collection Practices Act (FDCPA), if you ask for a debt collector to stop contacting you, they must do so. There are only a few exemptions to this rule. It is good to note that your request must be in writing.

When you ask a collector to stop communicating with you, it may become easy for you to lose track of the debt. This is something that you must decide for yourself. Regardless, if you decide you want the collector to stop contacting you, you can simply ask for this to happen. If this happens, the only time they may contact you is to serve you with a lawsuit.

Respond to debt collectors with SoloSuit and beat them in court.

Explain the debt is not legitimate

If you feel that you should not pay the debt, or that you do not owe it, then you need to make your case. Tell the collector that this is uncollectable and present your information. If you have a valid reason, the collector may voluntarily stop collection on the debt. Otherwise, you will need to present this information in court if the debt collector files a lawsuit against you.

Review your credit reports

You can get a free copy of your credit report from one of the three major credit reporting bureaus (Experian, Equifax, and TransUnion) once per year. Check the reports carefully to see if you have any accounts that you are unaware of. If you find inaccurate information on your credit report, you can dispute the errors with the credit reporting bureaus.

Explain that you cannot afford to pay

If you cannot afford to pay your debt, you can try to explain this to the debt collector. Although explaining that you can't pay does not mean they have to stop collections, it may push them to move on to another customer. This can also prevent your file from going to court.

Do not admit that the debt is yours or do anything that could restart the clock on the statute of limitations. Instead, ensure that you do not admit you are responsible, nor state that you will pay off the debt.

Make the right defense the right way with SoloSuit.

See if the debt collector has your current address

Although you might want to hide from a debt collector, you want to ensure that you get all correspondence. Rather than change your phone number, ask them to stop calling. Then ensure they have your current address because you will never miss a Summons. If you miss a Summons, this will lead to the possibility of having a default judgment placed against you. When a default judgment is placed against you it gives debt collectors the right to garnish your wages and even money taken from your bank account.

What to remember when talking to a debt collector

The 11-word phrase will prevent debt collectors from getting in touch with you by any means other than mail, but your debt will still be unpaid. As a result, you need a long-term approach to deal with the debt. Learn about the possibilities that are open to you. Then seek advice on which one is best based on your circ*mstances.

Let's take a look at an example.

Example: Walker has $1,550 outstanding on the credit card that he hasn't paid in six months, and when debt collectors start contacting him about it, he used the 11-word phrase to stop their incessant calls: “Please cease and desist all calls and contact with me, immediately.” Unfortunately, Walker was served with a Summons and Complaint after a few weeks. He used SoloSuit to draft and file an Answer to the lawsuit, and he negotiated with the debt collectors by sending an offer with SoloSettle to lower his interest rate and pay off his credit card debt within a set time frame. Walker is now making minimum monthly payments to the collectors and working hard to pay his debt off. The best part is the debt collectors were willing to settle for 50% of the original amount, so Walker only had to pay off $755.


There are a few things you need to remember when a debt collector calls you. First, do not give out your personal information such as bank account number or social security number. You should also not offer a small payment to “get them off their back.” this could restart the clock on the statute of limitations. Above all, never make promises or admit the debt is valid. Otherwise, you can always ask them to cease and desist.

Decide what to do next

This calculator is for educational purposes only.

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>>Read the FastCompany article: Debt Lawsuits Are Complicated: This Website Makes Them Simpler To Navigate

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As a legal expert well-versed in consumer rights and debt collection practices, I can provide a comprehensive breakdown of the concepts covered in the article by Chloe Meltzer on July 13, 2023, edited by Hannah Locklear. The article discusses a potential strategy to deal with debt collectors and the legal framework surrounding debt collection in the United States. Now, let's delve into the key concepts outlined in the article:

  1. The 11-Word Credit Loophole:

    • The article introduces an 11-word phrase: "Please cease and desist all calls and contact with me, immediately." This phrase is presented as a potential tool to stop debt collectors from contacting individuals. However, the article emphasizes that its effectiveness may vary in different situations.
  2. Debt Collection Laws and Practices:

    • The article highlights the Fair Debt Collection Practices Act (FDCPA), a U.S. government regulation designed to protect consumers from abusive practices by debt collectors.
    • It lists prohibited actions by debt collectors under the FDCPA, including restrictions on calling hours, use of vulgar language, false legal threats, impersonation, and discussing debts with unauthorized parties.
  3. Handling Debt Collector Communication:

    • The article advises against ignoring debt collector communication entirely and suggests finding out if the debt is legitimate and if the statute of limitations is still active.
    • Recommends sending a Debt Validation Letter to force debt collectors to verify the information they have about the debt.
    • Emphasizes the importance of keeping a record of all communication with debt collectors, including details of conversations and any abusive language used.
  4. Cease and Desist Letter:

    • Under the FDCPA, individuals have the right to instruct debt collectors to stop calling through a written cease and desist letter.
    • The article emphasizes that certain exemptions exist, and a written request must be made for the debt collector to comply.
  5. Legal Actions and Counterclaims:

    • If debt collectors violate the FDCPA and file a lawsuit, individuals may be eligible for compensation.
    • Recommends filing a counterclaim if rights are violated and reporting such behavior to the Federal Trade Commission (FTC) or the Consumer Financial Protection Bureau (CFPB).
  6. Outsmarting Debt Collectors:

    • Provides tips on outsmarting debt collectors, including sending a Debt Validation Letter, explaining why the debt is not legitimate, reviewing credit reports, and communicating inability to pay.
  7. SoloSuit Services:

    • The article introduces SoloSuit, a service that assists individuals in responding to debt lawsuits, sending letters to collectors, and settling debts. It highlights user testimonials and the various functionalities offered by SoloSuit.
  8. Case Example with SoloSuit:

    • Presents a case example of an individual named Walker who used the 11-word phrase to stop calls but was later served with a Summons. Walker used SoloSuit to respond to the lawsuit, negotiate with debt collectors, and settle the debt for a reduced amount.
  9. Debt Collection FAQs and Additional Resources:

    • Provides answers to frequently asked questions related to debt collection, including information on statutes of limitations, debt collector companies, and legal processes.
    • Offers additional resources and guides for handling debt collection in different states.

In conclusion, the article provides a detailed guide for individuals dealing with debt collectors, covering legal rights, communication strategies, and the services offered by SoloSuit. It serves as a valuable resource for those navigating the complex landscape of debt collection.

Use This 11 Word Phrase to Stop Debt Collectors (2024)

FAQs

Use This 11 Word Phrase to Stop Debt Collectors? ›

Are debt collectors persistently trying to get you to pay what you owe them? Use this 11-word phrase to stop debt collectors: “Please cease and desist all calls and contact with me immediately.” You can use this phrase over the phone, in an email or letter, or both.

What are the 11 words in credit secrets? ›

Summary: “Please cease and desist all calls and contact with me, immediately.” These are 11 words that can stop debt collectors in their tracks. If you're being sued by a debt collector, SoloSuit can help you respond and win in court. How does the 11-word credit loophole actually work?

What is the 11 at T collection? ›

Is 11 At T Mobility a debt collection agency? Absolutely, 11 At T Mobility functions as a debt collector. They acquire unsettled debts from creditors who have given up on collecting those amounts. Once 11 At T Mobility has your debt, they might contact you through mail or phone to seek payment.

How do you outsmart a debt collector? ›

6 Ways to Deal With Debt Collectors
  1. Check Your Credit Report. ...
  2. Make Sure the Debt Is Valid. ...
  3. Know the Statute of Limitations. ...
  4. Consider Negotiating. ...
  5. Try to Make the Payments You Owe. ...
  6. Send a Cease and Desist Letter.
Sep 3, 2022

What to say and not to say to debt collectors? ›

Don't give a collector any personal financial information. Don't make a "good faith" payment, promise to pay, or admit the debt is valid. You don't want to make it easier for the collector to get access to your money, or do anything that might revive the statute of limitations.

What is the 11 word credit loophole? ›

As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.

Is Sunrise a debt collector? ›

Yes, Sunrise Credit Services is a legitimate debt collection agency. They are involved in the business of collecting debts on behalf of creditors or after buying debts from original creditors.

What is the number for 11 at T mobility collections? ›

If you suspect any fraudulent or unauthorized activity on your account, please contact our Global Fraud Management Team for wireless: 877-844-5584. If the past due account is now closed and sent to collections, please reach out to the collections department at: 800.947. 5096.

What is Sprint 11? ›

11 Sprint is a debt collector reporting a collection account on your credit report. In some cases this means they purchased the debt from the original creditor (i.e. a credit card or loan company). Usually this means they paid pennies on the dollar, sometimes 1/10th of the original cost, to buy this debt.

What's the worst a debt collector can do? ›

Debt collectors are limited on when they can call you — typically, between 8 a.m. and 9 p.m. They are not allowed to call you at work. They can't lie or harass you. Debt collectors can't make you pay more than you owe or threaten you with arrest, jail time, property liens or wage garnishment if you don't pay.

What is a weakness as a debt collector? ›

Lack of current information on debtors. Difficulty identifying and contacting debtors. Difficulty in accessing the most valuable information. Takes too long to locate debtors when sorting through all the data.

What do you say to creditors when you can't pay? ›

Explain your current situation. Tell them your family income is reduced and you are not able to keep up with your payments. Frankly discuss your future income prospects so you and your creditors can figure out solutions to the problem.

How do you win against a debt collector? ›

Here are a few suggestions that might work in your favor:
  1. Write a letter disputing the debt. You have 30 days after receiving a collection notice to dispute a debt in writing. ...
  2. Dispute the debt on your credit report. ...
  3. Lodge a complaint. ...
  4. Respond to a lawsuit. ...
  5. Hire an attorney.

What are 3 things to ask a debt collector? ›

What should I do when a debt collector contacts me?
  • The identity of the debt collector, including name, address, and phone number.
  • The amount of the debt.
  • What the debt is for and when the debt was incurred.
  • The name of the original creditor.
  • Information about whether you or someone else may owe the debt.
Oct 12, 2018

How do I block debt collectors? ›

Mail a letter to the collection company and ask it to stop contacting you. Keep a copy for yourself. Consider sending the letter by certified mail and paying for a “return receipt.” That way, you'll have a record the collector got it.

What is the 15 3 credit trick? ›

The date at the end of the billing cycle is your payment due date. By making a credit card payment 15 days before your payment due date—and again three days before—you're able to reduce your balances and show a lower credit utilization ratio before your billing cycle ends.

What is 11 at T on my credit report? ›

11 At T Mobility is a debt collection agency that buys debt from original creditors who have given up on collecting it—this could be anything from credit card debt, personal loans, or other accounts that have gone unpaid. In some cases, another company may even hire 11 At T Mobility to collect debt on their behalf.

What is the 5 C's of credit? ›

Called the five Cs of credit, they include capacity, capital, conditions, character, and collateral. There is no regulatory standard that requires the use of the five Cs of credit, but the majority of lenders review most of this information prior to allowing a borrower to take on debt.

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