Truist plans October deadline for switching BB&T accounts to platform (2024)

FAQs

Is the Truist conversion complete? ›

Over the long President's Day weekend, SunTrust completed its conversion of all accounts and systems as part of its merger with BB&T to become Truist.

As we move further into the transition, we will be announcing exciting new products.” That means that customers of BB&T and SunTrust can continue to use their branded bank cards, checks and deposit slips until the brand conversion to Truist is complete, sometime early in 2022.

BB&T, now Truist, has more than 2,000 branches located across the South, Mid-Atlantic, and Midwest. You can find local branches in Alabama, Florida, Georgia, Indiana, Kentucky, Maryland, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia and Washington, D.C.

Truist also noted that it will continue to accept BB&T-labeled checks. Truist has already released its unified app, whose features include mobile check deposits; access via fingerprint or facial recognition; access to cashflow insights; and ability to lock and unlock, along with setting spending limits.

After more than two years since the former banks announced their merger in 2019, Truist is completing its “core conversion” to its new name and brand this month. All BB&T and SunTrust customers will be converted to Truist products and digital platforms.

Customers can continue using their BB&T credit and debit cards as normal.

The most common reasons for a declined debit card are insufficient funds, exceeded daily spending allowance, and suspected fraud.

Add your Truist cards to your digital wallet and pay—easy

Simple to set up—and convenient to use. As soon as you connect your card, you're set. Accepted at so many stores—just look for the contactless payment symbol.

Access Zelle^® by signing into Truist Online or Mobile Banking. Enroll with Zelle^® using a U.S. mobile number or email address. Let customers know you accept payments with Zelle^®—they can send payments to you by entering your enrolled email or U.S. mobile number.

Did BBT app change to Truist? ›

On October 10, 2021, your BB&T account will become a new Truist account, and your treasury services will transition to Truist treasury services.

The bottom line: Truist was formed in 2019 through a merger of two banks, BB&T and SunTrust. Today, Truist Bank is among the top 10 largest banks in the U.S. Truist has a good basic checking account but its savings rates are generally low, and some fees, including overdraft fees, are high and hard to avoid.

4 Official checks and Money Order: There is no charge for Truist Wealth Checking accounts and Health Savings Accounts. Truist Asset Management and Truist One Checking accounts are entitled to one no-fee official check and one no-fee money order per statement cycle. Note: 1.)

No, you can't cash a check at any bank. However, several institutions, especially national brick-and-mortar banks, have policies or services that allow you to cash a check even if you don't have an account with the bank.

Does Truist have different routing numbers? According to a Truist customer service representative, Truist has only one routing number.

Truist Financial Corporation is an American bank holding company headquartered in North Carolina, U.S. It was formed in 2019 through the merger of BB&T (Branch Banking and Trust Company) and SunTrust Banks.

If the linked protector account is a savings or money market account, transfers will count towards the maximum number of six (6) withdrawals and transfers allowed per monthly statement cycle before a Withdrawal Limit Fee is incurred.

Maintaining a minimum daily ledger balance of $300 OR. Schedule a recurring preauthorized internal transfer of $25 or more per statement cycle into the Truist One Savings account OR. Waived for a minor under the age of 18 OR. Waived with ANY related Truist checking product.

How much does a Truist account cost? ›

Truist One Checking has a $50 minimum opening deposit.

BB&T (BBT) and Citibank charge a $25 fee if the account is closed within 90 days, while U.S. Bank, HSBC (HBC), and PNC Bank (PNC) charge customers a $25 fee to close an account that has been open for fewer than 180 days.

After a credit card expires, it will no longer be possible to use it to make purchases. The card won't work in stores and with online purchases and will return a “declined” notice from the bank. Most credit card issuers automatically mail cardholders a replacement card 30 to 60 days before the card's expiration date.

Consumers will receive new debit and credit cards emblazoned with Truist purple in the same time frame.

Increased daily ATM withdrawal limit of $3,000 and daily purchase limit of $25,000. Account access through Truist Online and Mobile Banking with unlimited online Bill Pay.

After three unsuccessful logon attempts, online account access is locked.

A “digital card” is a copy of your physical bank card that's stored on your phone. Digital cards have the same card number, expiry date, and CVC as your physical bank card, and can be used with Apple Pay or Google Pay. A “disposable card” is a virtual card that can only be used once.

Currently, 2 major issuers offer a complete virtual credit card solution for personal cards: Citi and Capital One (via Eno). Other issuers, including American Express, Chase, and Discover, may offer similar solutions, but these aren't exactly the same as virtual credit cards.

You can visit your bank and fill out a form with your account information and amount you want to take out and present it to a teller.

How much is Truist Zelle limit? ›

When sending money with the Zelle® app there is a weekly $500 limit.

If you're a Truist customer and have enrolled in Zelle using this bank, you should know that the financial institution doesn't currently support “sending to or receiving [money] from people that are only enrolled in the Zelle app.” If you want to send money via Zelle to a Truist member, be sure they have an active ...

Truist Remote Deposit Capture (RDC) is a web-based software application that allows you to submit check images for deposit electronically from your facility using a scanner and a personal computer.

BB&T Corp. has launched a free Android app for both smartphones and tablets that run on the operating system, allowing users to bank anytime, anywhere. Android users can check account balances and transactions, transfer funds, pay bills and locate the nearest BB&T financial center or ATM using GPS technology.

GREENSBORO, N.C. — SunTrust and BB&T have merged to become Truist bank. On Feb. 19, the merger was set to go through. Customers were told to activate their new debit and credit cards on the 21st, which was Monday, a federal holiday.

Truist Mobile is a free banking app for Truist customers and people who used to use the SunTrust and BB&T banking apps. Check your balance, make payments, make deposits, change passwords and much more.

Truist Wire Transfer provides enhanced security, immediate payment settlement, and global reach. Wire requests submitted before 6 pm ET will be processed the same day.

transfer is scheduled for immediate delivery (the day of initiation). Wire transfers are limited to a $500,000 rolling 3 business day maximum. The Frequency – select “One time” or one of the recurring options. The Effective date (or the Start Date when the payment is recurring).