Things to Never Say to a Dealer - Manville Area Credit Union (2024)

“I’m ready to buy now.”

This is an admission of weakness and an invitation for the dealer to throw out a price that’s slightly below the manufacturer’s suggested retail price (MSRP) to see if you’ll take the bait. It shows that you’re too eager and willing to consider an offer, and it also gives salespeople the advantage by allowing them to talk you up as opposed to you talking them down. But by adding some very precise parameters, you’ll sound confident and strong from the start. There are two schools on negotiating. Going into the process, Gentile reminds consumers to be wary of the dealer cost.

Consumer Reports has something called wholesale price, which is the normal dealer invoice price minus all relevant rebates and incentives. Similarly, most longstanding price-information services advise buyers to research the dealer invoice, along with any relevant incentives, then make a lowball offer that’s maybe just a few hundred dollars above invoice. The dealer will follow your figure with a counteroffer that then allows you to go back and forth until there is a compromise.

Conversely, a second school believes that making the first offer puts the buyer in a weak position. “When you make an offer on a car, you’re digging yourself into a hole,” says James “Spike” Bragg, a consumer advocate and founder of Fighting Chance, an information service for new-car buyers. “Your offer will be as good as it gets. There’s so much today in ‘under the radar’ sales incentives to dealers, you don’t want to limit yourself.”

According to Bragg, many of the dealer incentives today are awarded on a dealer-by-dealer basis, often handed out for meeting sales targets. Because of this, you can’t pin down these incentives on a particular vehicle, and you never know which dealership might be able to provide the better price at a given time.

Bragg’s method involves faxing or emailing quote requests to several different dealerships and asking them for their best bottom-line price on a particular model. His clients sometimes manage to negotiate prices below invoice, even considering all published incentives. In this day of increased under-the-radar incentives, this method doesn’t limit you to a bottom line and certainly has its merits if you’re willing to put in the effort.

Things to Never Say to a Dealer - Manville Area Credit Union (2024)

FAQs

What not to say to a car dealership? ›

Eliminating the following statements when you buy a car can help you negotiate a better deal.
  • 'I love this car! '
  • 'I've got to have a monthly payment of $350. '
  • 'My lease is up next week. '
  • 'I want $10,000 for my trade-in, and I won't take a penny less. '
  • 'I've been looking all over for this color. ...
  • Information is power.
Feb 14, 2021

Why shouldn't you tell a dealer you have a trade-in? ›

Fundamentally, says Bill, "dealerships like to move money around. So it probably also is not in the buyer's best interest to mention right up front that he or she has a car they want to trade in. Because once we know that, we know you're looking to get as much money as you can out of the trade-in."

How do you beat a car salesman at his own game? ›

If you want to beat car dealerships at their own game, you need to first understand the true market value of what you're buying and trading in. You should also get quotes via phone or email before you physically go into the dealership, and then skip all the extras they'll push you to buy.

What is a red flag in a car dealership? ›

The Red Flags Rule (the Rule), enforced by the Federal Trade Commission (FTC), requires automobile dealers to develop and implement a written identity theft prevention program designed to identify, detect, and respond to warning signs—known as “red flags”—that indicate that a customer or potential customer could be ...

What to say to a car salesman to lower price example? ›

When negotiating, it helps to be able to justify what you're asking for, he adds: "Instead of saying, 'I want to pay this,' try something like: 'I've looked at five or six different cars that are similar to yours in the market. The price range goes from $19,500 to $20,700. I'm comfortable making an offer of $19,100. '"

What is the best day of the week to buy a car? ›

Monday is usually the best day of the week to buy a car. This is when showrooms will be the least busy, which means you'll likely get more time and attention from the sales staff and have more time to go on test-drives. Edmunds suggests Tuesday is a better option than Monday if the car dealership is closed on Sunday.

Should you tip a car salesman? ›

In the United States, it is not customary to tip a car salesperson. However, if you feel you received exemplary service and expect to buy from the salesperson again in the future, perhaps slipping the salesperson something extra would help you be remembered.

Should you tell a car salesman your budget? ›

"This Is the Maximum I Can Pay Each Month"

Tell a car salesperson your budget for monthly car payments, and guess what? That's what your payment will be, no matter how much the car should have cost. That's why you first want to negotiate the total price, interest rate, and trade-in value.

What should you not do at a dealership? ›

7 Things Not to Do at a Car Dealership
  • Don't Enter the Dealership without a Plan. ...
  • Don't Let the Salesperson Steer You to a Vehicle You Don't Want. ...
  • Don't Discuss Your Trade-In Too Early. ...
  • Don't Give the Dealership Your Car Keys or Your Driver's License. ...
  • Don't Let the Dealership Run a Credit Check.
Aug 3, 2021

How do you get taken seriously at a car dealership? ›

Learn about Your Dream Car

Before you ever step foot on a dealer lot, you need to know the specifications of the vehicle you want to purchase. Include safety ratings and check out Consumer Reports. Sales staff will know you are not messing around when you can tell them more about the vehicle than even they know.

How much can you talk a dealer down on a new car? ›

However, you can use the guideline of 2 or 3% on less expensive brands, and 5 to 10% on luxury brands as a rule of thumb. Regardless of if you're buying a Kia or a Mercedes, the reality is there isn't too much room to work with when just looking at the mark up. This is where factory incentives come into play.

How to outsmart a car dealership? ›

You want to focus on the numbers you care about — including your monthly payment, down payment, and auto loan's length, interest rate and overall cost. “Know what those numbers should be, according to your budget, before you go into the dealership, and make sure you stick to those numbers,” Burdge says.

What not to do when talking to car salesman? ›

Remember: Don't reveal too much, downplay your emotions and always negotiate the sticker price first. More on Car Buying: 23 Things Car Dealerships Don't Want You to Know. 30 Biggest Do's and Don'ts When Buying a Car.

What to say and not say when buying a car? ›

5 Things to Never Tell a Car Salesman If You Want the Best Deal
  • 'I love this car. ' ...
  • 'I'm a doctor at University Hospital. ' ...
  • 'I'm looking for monthly payments of no more than $300. ' ...
  • 'How much will I get for my trade-in? ' ...
  • 'I'll be paying with cash,' or 'I've already secured financing. '
Aug 19, 2019

What not to do at a dealership? ›

Here are nine things you DON'T want to do at the car lot.
  • DON'T GO IN CONFRONTATIONAL. ...
  • DON'T WALK IN WITH NO IDEA WHAT YOU WANT. ...
  • DON'T GO TO THE LOT BEFORE YOU'VE DONE YOUR RESEARCH. ...
  • DON'T SKIP THE TEST DRIVE. ...
  • DON'T SKIP THE NEGOTIATING PROCESS. ...
  • DON'T SKIP GETTING PRE-APPROVED FOR A CAR LOAN.
Jan 26, 2022

How do I avoid getting screwed at a new car dealership? ›

The best car buying tips:
  1. Don't just think about the monthly payment.
  2. Shop around for your own financing.
  3. Go to a few car dealerships.
  4. Don't add small and unnecessary extras at the end of your purchase.
  5. Determine how much your trade-in is worth.
  6. Know the right time to go.
  7. Don't be afraid to negotiate.
  8. Be nice.

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