Smoking in My Airbnb: How to Address it and Prevent it - Short Term Sage (2024)

Smoking in My Airbnb: How to Address it and Prevent it

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Smoking in My Airbnb: How to Address it and Prevent it - Short Term Sage (1)

If you’ve been hosting on Airbnb for a while, you know that smoking can bring a host of problems. Not only is it harmful to the person doing it, but it also leaves a bad smell on your property.

Who likes a house reeking of tobacco and marijuana? Their odor sticks on drapes, carpets, walls, furniture, and linen in any home. It even gets into the air ducts. And it’s one of the nastiest and hardest smells to get rid of.

In the following video, my partner Jon talks about how he prevents any smoking in Airbnb by using certain tools.

Smoking in Airbnb

Smoking can leave a room unpleasant and downright unsuitable for its next occupant. It leaves behind what’s called third-hand smoke, which is residual nicotine and other chemicals that cling to dust and surfaces after someone smokes in an area. Scientists regard it as an environmental pollutant that’s hazardous to health, with children, the elderly, and pets being the most at risk.

Aside from the lingering bad smell, there could be burn marks on fabrics, nicotine stains on surfaces, weed fragments laying around, cigarette butts here and there, and ash everywhere.

You may have already announced a no-smoking policy in your house rules. But what if a guest breaks it? What do you do so you don’t end up losing your next guest’s reservation?

As more and more states legalize marijuana, smokers may feel they’re more at liberty to smoke, vape, and do recreational pot wherever they can.

How do you prevent them from slipping in and wreaking havoc in your rental?

Smoking in My Airbnb: How to Address it and Prevent it - Short Term Sage (2)

How to Fix Smoking Damage in Your Airbnb

Ridding your house of unwanted odors can be time-consuming, costly, and laborious. Whether it’s tobacco, cannabis, pet odor, burnt food, fishy smells, curry, even human body odor or heavy perfume — it takes hours, sometimes days, of intensive cleaning to make your space smelling fresh again.

It also takes a while to get financial compensation from Airbnb.

Here are things you can do to start remediating the situation quickly.

1. Make a claim.

While Airbnb expects hosts to seek resolution with their guests first, it’s wise to also report the incident to Airbnb immediately. Their Resolution Center guides both hosts and guests in addressing any kind of conflict.

That said, Airbnb would usually ask for evidence that documents issues being complained about. Documentation includes a written account of what happened, photos, videos, and receipts. Here are the relevant things you can present:

  • photos of empty cigarette packs and butts, ash, cannabis fragments, stains or burns on fabric and other surfaces
  • smoke alarm notifications
  • receipt for the professional cleaning service you used
  • house rules in your listing saying that smoking is prohibited
  • if you have security cameras outside your entry points, any footage of smokers walking in or out of your property with a cigarette in their fingers.

Airbnb allows you to make a claim within 14 days of your guest’s checkout date, or before your next guest’s check-in — whichever is earlier.

2. Do a thorough cleaning.

You can start by airing your unit out. Use two fans, a high-intensity one, and a normal box fan. Place the box fan in the window so it can suck the smokey air from the room and blow it out. Then put the other fan on the opposite side of the room and turn it on full blast.

That is just the initial phase of the venting process. According to the Mayo Clinic, third-hand smoke can’t be eliminated just by airing out rooms, opening windows, and using fans and air conditioners.

To wipe out all lingering third-hand smoke, we recommend using an ozone generator. These machines work by cleaning the air and killing all fungi and bacteria, breaking them down to the molecular level. They cost anywhere from $70 to $100 and will turn out cheaper than regular professional or intensive cleaning. They can also be rented.

Air purifiers like Blueair, Levoit, and Winix will work, too.

If you can’t get hold of these machines, use natural air purifiers and odor absorbers like charcoal, coffee grounds, gonzo rocks, and Moso purifying bags. These are fragrance- and chemical-free and won’t cause any allergic reaction to your next guests — except for coffee, which smells great anyway. Set them out in small dishes around your home and let them sit for several hours or overnight.

Wipe down walls, windows, doors, counters, and all surfaces with a wet rag and baking soda, ammonia, scented cleaner, lemon juice, or vinegar.

Put all linen — curtains, beddings, towels — through a deep wash. Ask your cleaning crew to steam-clean the carpet. And place mattresses and all soft furniture out in the sun if possible.

If the smell is really bad, consider replacing the filters of your air conditioner and heater.

In this next video, Jon tells us what he did after his neighbors complained of weed smoke coming from one of his apartment rentals. Get a few tips on how to address smoking in your Airbnb, too.

3. Inform your next guests.

Let your arriving guests know that you’ve just deodorized the place. Explain to them that you had smokers use the property against your wishes.

If there’s still a hint of smell and the new guests notice it or not — and whether or not they mind it — at least you alerted them in advance.

How To Prevent Smoking in Your Airbnb

1. Have an Airbnb "No Smoking" policy.

Airbnb encourages hosts to clearly state their no-smoking policy in their listing descriptions and message threads — and guests are fully expected to comply.

You’ll want to distinguish between “no smoking” and “no smokers” because there’s a slight difference between them.

If you state “no smoking”, smokers could still book your unit because they’ll understand it to mean they can’t smoke inside your property but will be happy to do so in your yard.

If you’re okay with that, it’s fine. You may even want to direct them to areas where they can smoke, like your balcony, front porch, or a vacant spot down the street where neighbors won’t be bothered. The decision is yours.

But if you don’t want anyone smoking anywhere on or outside your property, clearly say “No Smokers”. Be strict and clear.

And make sure the rule is easily seen. If you don’t publish your policy, it would be easy for guests to assume that smoking is allowed, and they can use the no-declaration against you when you’re making a claim.

Restate your policy in your welcome message or check-in instructions. You may also reinforce it all around your property. Purchase formal “No Smoking” signs and post them where they are easily seen — behind every door or above light switches. That way, they have no excuse for “not knowing”.

Smoking in My Airbnb: How to Address it and Prevent it - Short Term Sage (3)

Read also: How Do You Become an Airbnb Superhost?

2. Charge an Airbnb smoking fine.

With your smoking policy, include a smoking fee. You could tell your guests that if they leave a scent of tobacco or marijuana inside your airbnb, you’ll have to charge them for the cleaning fees to get it out. Explain how much it’s going to cost you to ozonate the air, hire professional cleaners, and how you even risk getting a poor review from your next guest. You can charge anywhere from $100 to $200 for smoking.

3. Utilize smoke sensors.

There are various ways to find out if any guest is violating your no-smoking rules.

First of all, smoke alarms. Airbnb gives them for free to all hosts with an active listing. In most places, state authorities require rental property owners to have them anyway. They not only ensure the safety of your guests and of your property, but they also aid you in ensuring that your guests have a problem-free stay.

But there are smarter, more sensitive detectors that are WiFi-enabled and specially designed to monitor tobacco and marijuana smoke. One is the FreshAir sensor, a plug-in device that can alert your mobile or laptop with time-stamped reports of smoking incidents. Those can serve as evidence that you’ll need to enforce your no-smoking rule. It’s very discreet and won’t easily be noticed by smoker guests who want to sneak a joint.

Another is Nest Protect, an industrial-grade sensor that does a good job of detecting and alerting you of any type of smoke. It speaks up and tells occupants what and where the issue is before it sounds off an alarm.

Finally, and as mentioned above, you can install an outdoor camera to monitor traffic outside your front door.Smoking, along with drinking, often happens when guests invite some friends over and start holding a party. There’s a device called PartySquasher that can sense when a group of people or cars start gathering around your property. It’ll alert you through SMS or email so you can check what’s going on and do something about it.

Read also: How to Prevent Airbnb Parties (11 Ways to Keep Your Short-term Rental from Getting Trashed)

4. Leave a bad review.

Don’t hesitate to warn guests that anyone caught violating your no-smoking policy will be given a bad review. If they do, go ahead and follow through with your warning. Give them a thumbs-down and 1 star on house rules and cleanliness.

Nobody likes giving a bad review, but if it’s the only way to prevent them from doing the same thing in other Airbnb properties, then you’ll just have to take the initiative.

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Smoking in My Airbnb: How to Address it and Prevent it - Short Term Sage (2024)

FAQs

What do I do if someone smokes in my Airbnb? ›

If you have a strict no-smoker policy and they arrive smelling of cigarette, you have a right to deny them and contact Airbnb to request they be rehoused elsewhere without a refund. You can also charge penalties for breaching your house rules but Airbnb requires proof and that can be tricky.

Can you get in trouble for smoking in a Airbnb? ›

While Airbnb does not specifically have any “smoking fees”, they can reimburse for cleaning costs. Before filing a complaint, your house rules must insist that smoking is prohibited. It's also important to notify Airbnb right away during the guest's stay as much as possible.

Can you smoke outside if Airbnb says no smoking? ›

No, you cannot smoke outside when Airbnb says no smoking. This is because the host has set strict rules regarding smoking, and if you break these rules, you may be asked to leave the property. Smoking is a serious offense and hosts take this very seriously.

Is there a smoke detector that detects cigarette smoke? ›

The Puff Alert cigarette smoke detector & alarms is a high-sensitivity detector based on photoelectric technology, which senses cigarette, cigar and pipe tobacco smoke at an early stage and warns by means of a buzzer and a red light-emitting diode.

How do you smoke in Airbnb without getting caught? ›

You will need to have something to cover up the smell of the smoke, so try lighting a couple of sticks of incense or a scented candle. If you don't have any of these things, then you can also spray some air freshener around your room before and after you start smoking. Block smoke from exiting under your bedroom door.

What happens when you report someone on Airbnb? ›

What we do with reports. Our community support team investigates reports and may follow up for additional documentation. If needed, we'll also offer personalized, hands-on booking support to find you a different place to stay. If someone has violated our nondiscrimination policy we will take corrective action.

Can police evict Airbnb guest? ›

So until someone stays long enough on your property to be legally deemed a squatter, they're just trespassers or loiterers. They can be removed by law enforcers.

How do airbnbs know if you smoked? ›

Detecting Smoke or Vape in Airbnb

A host can detect if you've smoked in an Airbnb. But a host will have no idea if you've vaped in an Airbnb provided they do not see your residual vape or device. Don't smoke in a non-smoking Airbnb or you will face enforcement action from Airbnb.

Can Airbnb have cameras? ›

Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

How do hotels know if you smoked in a non smoking room? ›

Most hotel rooms have sensors or these vape detectors, especially if the hotel has a no-smoking rule. Whether you smoke nicotine or marijuana, the sensor will detect the particles roaming in the air and alert the hotel management.

How to smoke inside without being detected? ›

How to Smoke in Your Room Without Smelling It
  1. Turn on an air purifier. One of the best ways to treat indoor smoke is by turning on an air purifier. ...
  2. Open a window. ...
  3. Close any air vents. ...
  4. Put a wet towel by the closed door. ...
  5. Put your hair up & limit clothing. ...
  6. Mask the smell. ...
  7. Keep it short. ...
  8. Freshen up.

What absorbs cigarette smoke smell? ›

Baking soda and activated charcoal: Sprinkling either baking soda or activated charcoal powder (sold at pet stores) can remove cigarette odors just as it can mildew smells. If you are trying to reduce the cigarette stench in a room, you can either put the powders in open bowls, or sprinkle on a surface.

Is there a silent smoke detector? ›

The Signature SeriesSmoke Detector with Transmitter transmits to the Sidekick II Receiver, which will flash when it has been activated. Requires compatible receiver (see Accessories).

How do they know if you smoked in a rental? ›

The smell of smoke: Rental companies assess if there is a smell of cigarette smoke in the car. Typically, the odor of a cigarette will linger for about 48 hours in the car cabin after you have smoked it. Therefore, the tobacco odor within the cabin is the primary evidence of smoking in the car.

How do I protect myself when staying at Airbnb? ›

Keep yourself, your payment, and your personal information safe by staying on our secure platform throughout the entire process—from communication to booking and payment. You should never be asked to wire money, provide credit card information, or otherwise pay a Host directly.

Can a host report a guest on Airbnb? ›

Airbnb encourages Hosts to promptly report violations of these ground rules. We accept reports directly from Hosts who contact us, as well as from neighbors.

Can I complain about dirty Airbnb? ›

Send a refund request

Submit your request: You'll describe the issue, provide photos or video if you can. You can ask the Host to fix the issue, request a refund of the cleaning fee, or, for severe issues, you could request to cancel your reservation for a full refund of remaining nights.

Do you have to report all guests for Airbnb? ›

If guests lie about the number of guests on Airbnb, it is up to the host to decide the course of action, including requiring extra cleaning fees or a damage payment. Hosts can require guests to pay an Extra Guest Fee via the Pricing and Availability section on their Listings page.

How do I protect my Airbnb from squatters? ›

How to Prevent Squatters
  1. Screen and verify your Airbnb guests. You should only accept bookings from verified guests on Airbnb (those with the verified badge beside their name). ...
  2. Ask your guests to sign a rental agreement. ...
  3. Encourage bookings through Airbnb.
Jun 17, 2022

Can my Airbnb guest sue me? ›

Can vacation rental guests sue the host when an incident occurs? The short answer is yes. In case of guest complaints or unfortunate accidents, property owners can indeed get sued. This is why you need to know how to protect yourself from a potential lawsuit and assess if being sued is a real possibility.

Can Airbnb guests refuse to leave? ›

If you find yourself in a situation where your Airbnb guest won't leave, your first step (as always) is to notify Airbnb immediately. If the guest has been there a short time and has not yet obtained tenant rights, Airbnb can usually help resolve the situation.

What to do if someone in your house smokes? ›

No matter what you do, if you smoke indoors, the harmful chemicals from your second-hand smoke will hang around for hours doing real harm to your kids and increasing their risk of illness. Don't let anyone smoke indoors, ask them to go outside, and tell them you're keeping your home smoke-free for your kids.

What to do if your neighbor smokes inside? ›

Be calm, polite, stick to the issue, and ask what solutions might be available. Bring with you or include your doctor's note about exposure to secondhand smoke if applicable. Ask other neighbors who are being affected by secondhand smoke to attend the meeting with you or send letters too.

Do air purifiers remove cigarette smoke? ›

Fortunately, air purifiers do help with cigarette smoke. The best air purifiers for smokers, and those around them, are those that remove particles and odors for both secondhand and thirdhand smoke.

Can you kick someone out for smoking inside? ›

If you have a signed lease agreement that specifies no smoking is allowed indoors, then you have the right to evict. You must also be able to provide proof though. It can't just be you think they are smoking.

What removes smoke from the air? ›

Placing bowls of activated charcoal (powdered form) around your room may help to absorb the smoke odors. Fresh Air. In the warmer weather, leave your windows and doors open as much as possible. Fresh air will eventually dissipate the smell of smoke.

Do air purifiers help with secondhand smoke? ›

Using an air purifier as someone is smoking is the best way to trap the chemicals and odors of second hand smoke before they spread. The other major defense against smoke in an air purifier comes from the use of activated carbon.

What absorbs cigarette smoke? ›

Baking soda and activated charcoal: Sprinkling either baking soda or activated charcoal powder (sold at pet stores) can remove cigarette odors just as it can mildew smells. If you are trying to reduce the cigarette stench in a room, you can either put the powders in open bowls, or sprinkle on a surface.

How can I stop the smell of my neighbor smoking? ›

Cigarette Smoke
  1. Baking soda: Sprinkle some baking soda on affected fabrics and let it sit for a couple hours. ...
  2. Coffee grounds: Wrap coffee grounds up in filters and spread them throughout your home to help neutralize some of the smoke smell in the air.
Jul 29, 2021

How do I stop Airbnb squatters? ›

How to Prevent Squatters
  1. Screen and verify your Airbnb guests. You should only accept bookings from verified guests on Airbnb (those with the verified badge beside their name). ...
  2. Ask your guests to sign a rental agreement. ...
  3. Encourage bookings through Airbnb.
Jun 17, 2022

How an Airbnb guest became a squatter? ›

It all began when the Airbnb guests, the Pashanin brothers, refused to pay in full and then followed by a text saying that they refuse to leave and legally can claim that they are tenants at her property under California Adverse Possession Laws.

Can you report Airbnb host anonymously? ›

Please be prepared to provide the specific address of the suspected illegal short-term rental including the apartment number, and the websites for any online advertisem*nts for it. You can report anonymously, or if you choose, you may provide your name.

How does Airbnb punish hosts? ›

If they come upon a listing they feel isn't up to their standard of quality, they will temporarily suspend the account. Examples of grounds for suspension include: maintaining a low overall rating, slow response time, too few accepted reservations, or too many cancellations.

Does Airbnb take complaints seriously? ›

Airbnb will review the issue and contact you as a host. They will also do a follow-up investigation and report back to the neighbor. The good news is that Airbnb is unlikely to suspend or take down your listing, but having many complaints won't be good for your vacation rental business.

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