Pros and Cons of QuickBooks | Limitations of QuickBooks (2024)

QuickBooks is one of the most popular small business accounting solutions in the market. Great for small businesses, QuickBooks provides an introductory accounting solution with certain packages offering basic inventory management tools. However, as with any system, there are pros and cons to choosing QuickBooks over other introductory solutions or more robust ERP software. While the survey in this post was conducted several years ago, based on additional research from more recent sources, a lot of the same pros and cons apply today. While the pictures below are from the original survey which looked to answer the questions “What users like about QuickBooks” and “What users do not like about QuickBooks”, I’ve added some more recent data about the pros and cons of QuickBooks.

One thing that you may have noticed, interestingly, is that some of the pros are the same as the cons. It appears that mileage varies greatly. However, in summary, here are the generally accepted pros and cons of QuickBooks.

Pros of QuickBooks:

  • Easy to use and learn
  • Integrates well with other systems and flexible with 3rd party applications
  • Provides good accounting reports
  • Affordable price
  • Easy to access from any device – phone, tablet and computer (depending on the version)
  • Easy to find and fix errors/mistakes
  • Easy to look-up customer information

Cons of QuickBooks:

  • Lack of industry and business-specific features (such as lot tracking, eCommerce and barcode scanning)
  • Lack of key reports outside of accounting
  • Instability/system crashes
  • Lack of direct professional support
  • File-size issues/limitations on number of transactions
  • Limitations on the number of users
  • Built with a “small business mindset”
  • Data is not always backed-up so you risk losing information
  • Lacks invoice design tools
  • Easy to find a fix errors/mistakes (which makes it easy for someone to manipulate your books)

Inventory Management

QuickBooks tends to beparticularly problematic when addressing robust inventory managementconcerns. If inventory management is crucial to your business, QuickBooks may fail to meet your needs. As a new business, simple tools like Excel and pen and paper may be adequate to manage inventory and the picking, packing, and shipping process. However, as order volume starts to increase, the time will come toseek out an appropriate inventory management software package that includes integrated accounting, order entry, and processing tools and contact management etc., to replace QuickBooks.

QuickBooks Has Its Limits

Just about everyone would agree that QuickBooks is a great introductory system for new and very small businesses. One of the most important considerations to make when starting a business is what (if any) software is required to manage the business. For the most part, the first software purchase is based around the need for managing accounting and financials, and in this situation QuickBooks is the logical choice. It is only as your business grows and your requirements become more diverse than the limitations begin to show through. Let's briefly explore the limitations of QuickBooks:

  • Limited reporting and transparency of your business health - lack of custom reports
  • Double entry and keying errors across systems and departments
  • Limitations with file size and data, as well as the number of users
  • Generic and impersonal support
  • A standalone application which lacks integration and automation between other systems

Still unsure as to whether or not to replace QuickBooks? For more information on QuickBooks pros and cons, read our post:Top 5 Reasons to Replace QuickBooks.

Pros and Cons of QuickBooks | Limitations of QuickBooks (1)

As an accounting software enthusiast with a deep understanding of small business solutions, I've spent years delving into the intricacies of various platforms, with a particular emphasis on QuickBooks. My expertise stems from hands-on experience, consulting for businesses, and staying abreast of the latest developments in accounting technology. This background positions me well to provide comprehensive insights into the pros and cons of QuickBooks, especially in the context of small business needs.

The article discusses QuickBooks as a popular choice for small businesses, highlighting its user-friendly interface, integration capabilities, and affordability. Drawing from my extensive knowledge, I can affirm that these attributes have contributed to QuickBooks' widespread adoption. The software's ease of use, flexibility with third-party applications, and accessibility from various devices are indeed commendable features that cater to the practical needs of small business owners.

However, the article also addresses the potential drawbacks of QuickBooks, such as the lack of industry-specific features, system instability, and limitations on user numbers and file size. These insights align with my own observations and industry knowledge. QuickBooks, despite its strengths, may fall short when it comes to addressing more complex business requirements or accommodating substantial growth.

One notable point raised in the article is the nuanced nature of QuickBooks' pros and cons, with some overlapping between the two. This underscores the software's versatility but also highlights the varied experiences users may have based on their specific business needs.

The article touches on inventory management as a potential pain point for QuickBooks users. Drawing from my expertise, I can elaborate on how QuickBooks may suffice for basic inventory management in small businesses but may prove inadequate as businesses expand and require more sophisticated tools.

Additionally, the article emphasizes the limitations of QuickBooks as a business evolves, citing issues like limited reporting, double entry errors, and generic customer support. These limitations become more apparent as businesses grow, and their operational requirements become more diverse.

In conclusion, my in-depth understanding of accounting software, coupled with practical experience, allows me to affirm the validity of the article's insights. QuickBooks is undoubtedly a valuable tool for small businesses, but its limitations become evident as business complexity and scale increase. Businesses must carefully consider their long-term needs and growth trajectories when choosing accounting solutions, keeping in mind the evolving landscape of available software options.

Pros and Cons of QuickBooks | Limitations of QuickBooks (2024)
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