Navy Federal says external review finds ‘non-race factors’ explained mortgage approval disparities | CNN Business (2024)

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The nation’s largest credit union said this week that an external review found it hadn’tconsidered racein mortgage underwriting, responding to CNN’s previous reporting about racial gaps in its mortgage approval rates.

Navy Federal Credit Union, which has more than 13 million members and lends to military servicemembers, Department of Defense personnel, veterans and their families, said a review it commissioned from a civil rights lawyer “found no race-based decision making in our mortgage underwriting” and that “legitimate, non-race factors” had largely explained racial differences in approval rates.

A CNNinvestigationpublished in December found that Navy Federal approved more than 75% of the White borrowers who applied for a new conventional home purchase mortgage in 2022 while approving less than 50% of Black borrowers who applied for the same type of loan, according to the most recent federal data available from the Consumer Financial Protection Bureau.

The nearly 29-percentage-point gap in Navy Federal’s approval rates was the widest of any of the 50 lenders that originated the most mortgage loans in 2022. The disparity remained even after accounting for more than a dozen different variables available in public mortgage data, including applicants’ income, debt-to-income ratio and property value, CNN’s review found.

Photo illustration. Rafael Henrique/SOPA Images/Shutterstock Related article The nation’s largest credit union rejected more than half its Black conventional mortgage applicants

In addition, an analysis by staff of the Senate Banking Committee, which10Democratic senators cited in a letterasking federal regulators to reviewNavy Federal’s mortgage lending earlier this year, also found racial disparities in Navy Federal’s mortgage approval rates based on the publicly available data.

Navy Federal said Thursday that an analysis it had commissioned by lawyer Debo Adegbile, a former member of the U.S. Commission on Civil Rights, found that those racial disparities were largely accounted for by examining “all non-public underwriting factors.”

“Our review found that when all relevant factors are controlled for, which CNN did not do, the difference in approval rates between Black and White borrowers falls to less than 1%,” Adegbile saidin a statement. “The remaining difference in approval rates is explained by legitimate, non-race factors like income verification and incomplete credit applications.” The analysis also accounted for other non-public factors including applicants’ credit scores, the statement said.

A spokesperson for Navy Federal did not respond to a request for additional details about the analysis.

As CNN previously reported, applicants’ credit scores are not available in the public mortgage data, and Navy Federal declined to provide CNN any data that would make it possible to analyze credit scores or other non-public factors.

CNN’s analysis only included mortgage applications that were listed in the public data as being fully submitted and either approved or denied, and excluded those that were listed as “closed for incompleteness.” And while Navy Federal’s statement said its analysis included applicants’ debt-to-income ratios, CNN’s review also took those ratios, which are available in the public mortgage data, into account.

Navy Federal described Adegbile’s analysis as an “external review,” but his law firm,WilmerHale, is also defending Navy Federal in a class-action lawsuit from Black and Latino borrowers who allege the credit union discriminated against them in mortgage applications.

The same day that Navy Federal released a statement about the review, other lawyers from WilmerHale filed a motion to dismiss the lawsuit, which had cited CNN’s reporting. Attorneys for the credit union argued that the “alleged statistical disparities” the plaintiffs had cited were not sufficient to prove discrimination, and that they “fail to identify any Navy Federal policy or practice that caused any disparity.”

The lawyers also argued that agreements the plaintiffs had signed when they became members of the credit union had required them to give Navy Federal adequate notice before filing a lawsuit, and that most had not done so.

Adegbile’s analysis was not included in Navy Federal’s motion to dismiss the case.

The plaintiffs’ attorneys – Ben Crump, Adam Levitt, and Hassan Zavareei – said in a statement that it was “a classic conflict of interest” for Adegbile to review Navy Federal’s practices at the same time his firm was defending the credit union in court.

“Navy Federal should immediately put out the full investigative report and data analysis so that Navy Federal’s members have an opportunity for themselves to review the findings,”the statementsaid.

In its statement, Navy Federal also said it was “currently examining initiatives to build on our mission of expanding access to credit for our diverse community of members and continue our efforts to address systemic barriers to homeownership.”

Navy Federal says external review finds ‘non-race factors’ explained mortgage approval disparities | CNN Business (2024)

FAQs

Navy Federal says external review finds ‘non-race factors’ explained mortgage approval disparities | CNN Business? ›

Navy Federal

Navy Federal
Navy Federal is the largest natural member (or retail) credit union in the United States, both in asset size and in membership. As of November 2023, Navy Federal had US$168.4 billion in assets and has 13.3 million members.
https://en.wikipedia.org › wiki › Navy_Federal_Credit_Union
says external review finds 'non-race factors' explained mortgage approval disparities. The nation's largest credit union said this week that an external review found it hadn't considered race in mortgage underwriting, responding to CNN's previous reporting about racial gaps in its mortgage approval rates.

What is Navy Federal reconsideration line? ›

Phone: Call Navy Federal at 888-842-6328. Enter your Access Number and telephone password (if you've set one up). Press 3 for credit cards and then press 2 to report fraud or unrecognized charges. Branch: A Member Service Representative will assist you. Mail: P.O. Box 3503, Merrifield, VA 22119-3503.

What credit score do you need for Navy Federal mortgage? ›

Navy Federal doesn't disclose its minimum credit score requirements but borrowers should anticipate having a score above 620 for conventional and VA loans. The credit union considers several factors to determine a borrower's eligibility and it's possible to qualify with less-than-perfect credit.

Is Navy Federal a FHA lender? ›

You'll want to choose Veterans United for an FHA or USDA mortgage, because Navy Federal doesn't offer these types of loans. But you may like Navy Federal's Military Choice or Homebuyers Choice mortgages, which don't require down payments.

Does Navy Federal look at debt to income ratio? ›

At Navy Federal, we consider your banking history with us as well as your credit score. Debt-to-income (DTI) ratio: This is a comparison of your monthly debt, including the new home, to your monthly income.

How long does Navy Federal take to review application? ›

Navy Federal Credit Union may approve you for a personal loan the same day you apply or within 3 - 10 business days, depending on how quickly NFCU can verify your information. After your application is approved, you may receive your funds by electronic bank transfer as soon as the same day you accept the offer.

How long does it take Navy Federal to review a loan? ›

Navy Federal Credit Union approves most of its loans the same day, according to its website. After signing the loan agreement, funds can be deposited to your account as quickly as the same day.

What is the lowest credit score for Navy Federal? ›

The Navy Federal credit card approval requirements include a credit score of at least 700 (good credit), in most cases. You might be able to get other Navy Federal Credit Union credit cards with bad credit. You also have to be an NFCU member to apply for one of their credit cards.

What is the average credit score for Navy Federal? ›

What is the average credit score? The average FICO credit score in the US is 717, according to the latest FICO data. The average VantageScore is 701 as of January 2024.

How long does Navy Federal mortgage pre approval take? ›

Since we don't need documents upfront, we can typically have your preapproval letter ready within minutes, sometimes instantly, after you submit your application. Though a preapproval provides an estimate of how much you could be able to borrow, it's not a commitment to lend.

Who has the cheapest mortgage rates right now? ›

Best USDA mortgage rates
  • Home Point Financial, 4.19%
  • Freedom Mortgage, 4.21%
  • Flagstar Bank, 4.28%
  • Caliber Home Loans, 4.46%
  • U.S. Bank, 4.54%
  • AmeriHome Mortgage Company, 4.61%
  • Pennymac, 4.67%
  • NewRez, 4.68%
Jul 21, 2023

Can I get a loan with Navy Federal with bad credit? ›

Co-signers and secured options available: While it doesn't disclose its minimum credit requirements on its website, Navy Federal does allow for co-signers and offers secured loans for those with less-than-stellar credit.

What type of loan does not require PMI? ›

If you're a veteran or active-duty service member who wants to understand how to avoid PMI without 20% down, a VA loan is likely your best option. These loans without PMI are guaranteed by the Department of Veterans Affairs and offer significant benefits, including no requirement for a down payment.

Why are people leaving Navy Federal? ›

Navy Federal Credit Union, the largest credit union in the United States, is under fire for exhibiting the most substantial racial disparities in mortgage approval rates among major lenders. The disparities, reaching new heights in 2022, underscored a pronounced contrast in approval rates for white and Black borrowers.

What is the Navy Federal controversy? ›

CNN's analysis found that Navy Federal had statistically significant racial disparities in its mortgage approval rates while holding constant more than a dozen different variables including the applicant's income and debt-to-income ratio, the loan amount, the property value, and the neighborhood's socioeconomic makeup.

What is the Navy Federal housing scandal? ›

The lawsuit alleges that Navy Federal, which serves current and former military members from all service sectors, denied loans for 52% of Black borrowers and 44% of Latino borrowers, while denying only 23% of white applicants for home mortgage purchase or refinance loans and Home Equity Lines of Credit.

What do you say on a reconsideration line? ›

You should have information ready to make the case for why they should give you a second chance and approve your application.
  1. State your name and why you're calling. ...
  2. Tell them why you're an ideal cardholder. ...
  3. Mention the denial reason and how you can overcome the issue. ...
  4. Ask that they reconsider your application.
Mar 1, 2024

What is a reconsideration line? ›

Many credit card issuers allow for credit card reconsideration through online chat or a dedicated phone line, where a representative can review the rejected application, and you can make your case.

How long does Navy Federal appeal take? ›

Allow 15 business days for your appeal to be reviewed.

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