J&T Express - Homepage (2024)

Customer-Oriented & Efficiency-Based

J&T Express - Homepage (1)

Who We Are

A global logistics service provider, J&T Express takes express services and international logistics as its core business. J&T Express is committed to creating integrated quality experiences for its customers globally by providing logistics solutions suited for a variety of scenarios.

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*Data as of: December 31, 2022

Business Scope

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J&T Express provides express services and international logistics as its core business. At present, the express network covers 13 countries including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt. The business scope of international logistics covers numerous countries and regions in Asia, Europe, Africa, America and Oceania.

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Express Service

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International Logistics

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J&T Express - Homepage (2024)

FAQs

How do I contact J&T? ›

You may contact us at our hotline service at 1800-82-0022.

How do I order from J&T? ›

👉 How to Ship via J&T Express Branches
  1. Fill out the drop-off form on the J&T Express Philippines website or mobile app.
  2. Click the Order button.
  3. Go to the nearest J&T Express branch.
  4. Present the barcode generated during your drop-off booking.
  5. Give the packages for delivery to the staff.
  6. Pay the shipping fee.

Who owns J&T? ›

J&T, whose Chinese name means "speedy rabbit", was founded in 2015 by entrepreneurs Jet Lee, former CEO of Oppo Indonesia, and Tony Chen, who had founded the smartphone brand in 2004.

How do I contact J&T by email? ›

customerCA@jtexpress.ph for better assistance.

How do I email J&T Express support? ›

To cancel a pick-up request or for any inquiries, please contact J&T Express Customer Service Team at 1-300-80-9000 /1800-82-0022 or email at support@jtexpress.my.

How do I call a J&T hotline from my cell phone? ›

Just call our hotline at (02) 911-1888 any time!

What is J&T Cargo hotline number? ›

For proceed the claim, you can contact J&T Cargo call center 1800-18-0018. Then you can take the claim form at the nearest drop point and complete all the needed requirements. What happens if the customer sends a package containing Dangerous Goods?

Can I refuse J&T delivery? ›

6.3 If the Recipient refuses to accept a Shipment or refuses to make payment, J&T shall be entitled to release, sell, destroy or otherwise dispose of such Shipment without incurring any liability to the Client, Recipient or any other third party, provided that J&T has made reasonable efforts to return such Shipment at ...

How many days J&T will deliver? ›

J&T Express guarantees fast and easy domestic package delivery within one to three working days in the coverage areas. The delivery time frame is usually 9 am to 9 pm on most days. However, depending on your location, J&T Express can sometimes take as long as eight days.

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