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User profile for user: XavierLiam 
XavierLiam Author
User level: Level1
Hey,can anyone assist me in verifying my phone number for iMessage and FaceTime? My phone number won’t verify but both my Apple ID and iCloud emails have been added to the “you can be reached at” tab?
if anyone has knowledge of this problem please let me know
Just a little side note,I am with cello and I called them a few minutes stating my problem and they said they can’t help with such issues...so I’m stuck at this point
iPhone 11, iOS 14
Posted on Oct 20, 2020 1:57 AM
Question marked as Apple recommended
User profile for user: anonyme4321 
User level: Level6
- Make sure that you're using thelatest software for your MacoriOS device.
- Make sure that you correctly followed the iPhone steps toset up your phone number. You should be using the same Apple ID on all of your devices.
- In the “You can be reached” section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:
If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:
On your Mac:
- In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account.Click Sign Out.
- In FaceTime, choose FaceTime > Preferences, then click Sign Out.
On your iPhone, iPad, and iPod:
- Go to Settings > Messages > Send & Receive.Tap your Apple ID, then tap Sign Out.
- Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
On your iPhone:
- Go back to Settings > Messages and make sure that iMessage is turned on.
- Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with yourApple ID.
Using the same Apple ID, sign back in to Messages and FaceTime on your other devices.
If you still need help,change your Apple ID passwordand repeat the setup steps. If that doesn't work,contact Apple Support.
Posted on Oct 20, 2020 2:03 AM
1 reply
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Question marked as Apple recommended
User profile for user: anonyme4321
User level: Level6
Oct 20, 2020 2:03 AM in response to XavierLiam
- Make sure that you're using thelatest software for your MacoriOS device.
- Make sure that you correctly followed the iPhone steps toset up your phone number. You should be using the same Apple ID on all of your devices.
- In the “You can be reached” section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:
If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:
On your Mac:
- In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account.Click Sign Out.
- In FaceTime, choose FaceTime > Preferences, then click Sign Out.
On your iPhone, iPad, and iPod:
- Go to Settings > Messages > Send & Receive.Tap your Apple ID, then tap Sign Out.
- Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
On your iPhone:
- Go back to Settings > Messages and make sure that iMessage is turned on.
- Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with yourApple ID.
Using the same Apple ID, sign back in to Messages and FaceTime on your other devices.
If you still need help,change your Apple ID passwordand repeat the setup steps. If that doesn't work,contact Apple Support.
Link
iMessage not verifying my phone number
