FAQs on Citibank Axis Bank Transition (2024)

Citi India consumer banking customers are now served by Axis Bank.

Citi India has transferred ownership of its consumer banking business to Axis Bank (registration number L65110GJ1993PLC020769) with effect from 1st Mar 2023.

Consumer banking customers can continue to use all existing Citi products and/or services, branches, ATMs, internet banking and Citi Mobile® App as usual. Axis Bank is the provider of Citi branded consumer banking products in India temporarily and Citi India is providing certain services in respect of those products.

The trademarks “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trademarks and derivations thereof are used temporarily under license by Axis Bank from Citigroup Inc. and related group entities.

FAQs on Citibank Axis Bank Transition (2024)

FAQs

How to give consent to Citibank for transfer to Axis Bank? ›

You have the option to change your earlier decision and share your consent to transfer your Citi relationships to Axis Bank. Just SMS “YES <Space> last 4 digits of your debit/credit card” to 52484 / 9880752484 from your registered mobile number.

Is Citibank transfer to Axis Bank? ›

Citi India has transferred ownership of its consumer banking business to Axis Bank (registration number L65110GJ1993PLC020769). Consumer banking customers can continue to use all existing Citi products and/or services, branches, ATMs, internet banking and Citi Mobile® App as usual.

Is Citibank IFSC code changed to Axis Bank? ›

To do this, you should first delete the Citi Credit Card from your other bank account's payee list. Once done, please add your Citi Credit Card again as a new payee using the new Axis Bank IFSC - UTIB0000400.

What is happening with Citibank? ›

The latest reshuffle finalizes Citi's new structure and is part of a broader goal to trim its global workforce of 239,000 by 20,000 over the next two years. Citi eliminated 1,500 managerial roles comprising 13% of its worldwide leaders, Fraser said as the company released its fourth-quarter results in January.

Why Citibank merging with Axis Bank? ›

The acquisition is a healthy strategic fit in line with Axis Bank's GPS (Growth, Profitability & Sustainability) strategy and its focus on premium segment growth. The Bank has gained access to the large, affluent and profitable customer franchise of Citibank, which aligns well with its Premiumization strategy.

How much can I transfer from Citibank to another bank? ›

Online Wire Transfer Fees & Limits
Banking Package / Relationship TierDomesticOutgoing Limits
Citi Global Executive Account$18.75$250,000 per business day
Citi Global Executive Preferred AccountWaivedNo limit for transfers made in US Dollars 4
All other accounts, Standard 5$25.00$50,000 per business day
9 more rows

How to convert Citi to Axis? ›

As you have given consent to transfer your Citi relationships, there is no need to make any alternate arrangements. In case you are issued a replacement/new card or there is change to your card number, then you will be required to re-initiate recurring merchant payments or any other standing instructions on your card.

How long does a Citibank transfer take? ›

If you set up a transfer to take place today, it will be processed immediately and appear in Completed Transfers. Account balances will also be updated immediately. Transfers or payments to credit accounts will also take place immediately, however, your credit balances will be updated the next business day.

Why did Citibank leave India? ›

In the country's rapidly transforming economic and banking landscape, Citibank was unable to garner a sufficient market share in the consumer banking sector, which it forayed into in 1985. As a result of this, the group decided to exit its retail business in India.

What will happen to Citi credit card holders in India? ›

Citibank India has announced on its website that its consumer banking customers will now be served by Axis Bank. The consumer business of the multinational bank includes credit cards, home loans, personal loans, and retail banking, among others.

What is the swift code of Citibank to Axis Bank? ›

Beneficiary Bank: Axis bank. Beneficiary SWIFT Code: AXISINBB.

Why Axis Bank changed its name? ›

Speaking on the reason behind the name change, Hemant Kaul, President-Retail Banking, Axis Bank, said, “The decision to re-brand the bank emanated from the need to move out of a scenario of brand confusion that is created by several shareholder-unrelated entities using the UTI brand. We renamed ourselves on July 30.

Why are people protesting Citibank? ›

At the hearing, titled “The People vs. Citi,” climate justice leaders argued that Citibank is complicit in environmental racism and demanded the bank stop enabling fossil fuel projects, which disproportionately impact Black and Indigenous communities and other people of color.

Is Citibank having financial problems? ›

Citigroup is planning to lay off 20,000 employees, or about 10% of its workforce, in the next two years as it comes off its worst quarterly financial results in more than a decade.

Does Citibank allow international transfers? ›

All you need to set up a Citibank Global Transfer is the recipient's name and account number. Once your transfer is reviewed, your funds are debited from your account and transferred to the recipient's bank.

How do I set up auto transfer Citibank? ›

Here's how:
  1. Sign on and go to Transfers.
  2. Select Set Up a Recurring Transfer for your linked Citi accounts or external accounts.
  3. Then Set Up Auto Save by choosing the: ...
  4. Change the amount or frequency of your savings plan any time by updating your Future Transfers selections.

How do I receive an international transfer from Citibank? ›

What do I need or what should I give to the sender in order to receive an international bank transfer?
  1. Your full name and address, and that of your bank.
  2. Your bank account number.
  3. Citi's SWIFT code (CITIAU2X) SWIFT/BIC code.

How do I authorize a payee later in Citibank India? ›

Login to Citibank Online and provide the details of the beneficiary's account number and IFSC code. Citibank will send you a one-time use six digit OTP (One Time Password) to the mobile number as updated on your account with us. Use this OTP to authorize your payee registration.

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