Explore Investment FAQs (2024)

Have a Question About Investing Through RBC Royal Bank?

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General Questions About Your Investments

Whether markets change a little or a lot, it can be hard not to react. Stock market returns play an important role in the long term investment plans for many Canadians. But along with long term growth potential, investing can also mean investors will be subjected to ups and downs in the short term. These fluctuations have been on full display in recent weeks as markets try to assess the economic impact of COVID-19.

Looking past the headlines

While these developments will have an effect on the global economy, current stock market headlines reported in the media may sometimes be inconsistent with the results experienced by investors with portfolios made up of a diversified mix of different asset classes, including stocks, bonds and cash. When the stock market is weak, it’s common for the bond market to provide stability.

Focus on what you own

Many investors have a diversified portfolio so the performance of a single component like the stock market simply doesn’t provide the full picture. So no matter how the storylines develop, it’s important to remain focused on your personalized investment plan. After all, a well-structured plan offers preparedness to a wide range of outcomes through a portfolio that is best-suited to your long term investment goals.

If you want to review your plan, our advisors are here for you. Simply sign into your RBC Online Banking to book an appointment to speak to us about your specific situation.

You can easily withdraw money from your TFSA through RBC Online Banking. It may take up to 2 business days for the funds to be transferred.

If you have a non-redeemable GIC in your TFSA that has not yet matured, please use our online booking tool to schedule a time to speak with an advisor by phone.

When you’re ready to contribute again, simply Sign in to RBC Online Banking to access your TFSA account.

Although you can take money from your RRSP before you retire, it's not recommended because of the negative impact on your retirement plan due to taxes on withdrawals. Withdrawals must be declared as income on your tax return at the end of the year and withholding tax will also be deducted from the amount you withdraw.

If you decide you would like to withdraw from your RRSP, we encourage you to first use our online booking tool to schedule a time to speak with an advisor by phone.

If the money is held in an RRSP Savings Deposit or is available in a Guaranteed Investment Certificate (GIC), we can also process your withdrawal if you send a secure email with the details through the Online Banking Message Centre.

You can manage pre-authorized contributions (PACs) through the RBC Mobile app or RBC Online Banking.

To use the RBC Mobile app, sign in and follow the steps below:

  • From the Accounts screen, tap your RRSP, TFSA or other investment account.
  • Select “View Pre-Authorized Contribution.”
  • Select “Edit” or “Delete.”
  • Follow the on-screen instructions to complete your transaction.

Note: You cannot pause PACs through the RBC Mobile app.

To use RBC Online Banking, sign in and follow the steps below:

  • From the Accounts Summary page, select your investment account and click “Manage Pre-Authorized Contributions” from the left menu.
  • Select “Modify” to make changes and follow the on-screen instructions.

When you’re ready to resume contributions, simply Sign in to RBC Online Banking to access your account and click “Manage Pre-Authorized Contributions” once again.

Changes to your contributions will take effect in two business days.

GICs are one of the safest ways to protect and grow your money. Whether you’re looking for:

  • Cashable solutions that provide access to funds at any time1
  • Short or longer term options
  • Guaranteed returns for most GICs* so you don’t have to worry about changes in the markets or the economy
  • Currency options so you can protect your Canadian or US dollar savings

Explore our GIC solutions.

* excludes Canadian & Global Market Linked GICs. For Canadian & Global Market linked GICs principal is guaranteed, interest is based on specific market returns

We have a broad range of GICs that can fit any goal. You can use our handy GIC Selector tool to help you determine the best solution for you.

You can also work with an RBC advisor to help you choose the right investment that best fits your objectives. We encourage you to use our online booking tool to schedule a time to speak with an advisor by phone.

You can buy GICs:

  • Through RBC Online Banking if you have an RBC Royal Bank chequing or savings account, or an existing GIC.
  • Or if you have questions, we encourage you to use our online booking tool to schedule a time to speak with us by phone.

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1)

Funds will be available on the next business day following the date on which you have instructed us to redeem your GIC, or in the case of RBC Income Builder GIC, following the date on which a payment is made from the GIC.


Other Notable Disclosures:

  • Interest in a GIC will be calculated counting the first but not the last day of the term.
  • There is no fee charged for a purchase of GIC. If you transfer your GIC out to another financial institution, there will be a transfer out fee of $150 charged (applies to both registered or non-registered GICs – transfer out fee for non-registered GICs came into effect August 1, 2022)
  • You may provide us with instructions as to what to do with your GIC proceeds upon maturity. If your GIC is automatically renewed, you may cancel it upon renewal within 10 business days from the issuance (renewal) date, and if you do, your principal will be returned, but no interest will apply from the issuance to the cancellation date.
  • The GIC Client Agreement can be found at https://www.rbcroyalbank.com/dms/investments/clientacknowledgementforms.html. This GIC Client Agreement may be changed at any time, on notice to GIC holders.
  • For more information and disclosures regarding RBC Equity Linked GICs, see: RBC Equity-Linked GICs page.

Mutual Funds are sold by Royal Mutual Funds Inc. (RMFI). There may be commissions, trailing commissions, management fees and expenses associated with mutual fund investments. Please read the Fund Facts/prospectus before investing. Mutual fund securities are not insured by the Canada Deposit Insurance Corporation. For funds other than money market funds, unit values change frequently. For money market funds, there can be no assurances that a fund will be able to maintain its net asset value per security at a constant amount or that the full amount of your investment in a fund will be returned to you. Past performance may not be repeated. RMFI is licensed as a financial services firm in the province of Quebec.


Financial planning services and investment advice are provided by Royal Mutual Funds Inc. (RMFI). RMFI, RBC Global Asset Management Inc., Royal Bank of Canada, Royal Trust Corporation of Canada and The Royal Trust Company are separate corporate entities which are affiliated. RMFI is licensed as a financial services firm in the province of Quebec.

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