Add to your mobile wallets and use your debit card wherever Mastercard® is accepted.1
Convenient purchases
Get cash at 2 million+ ATM locations around the world, and ATM fee refunds for eligible customers.1,2
Access to Cash Anywhere
If your card is lost, you can lock it at any time through the E*TRADE website and the E*TRADE mobile app.
Advanced protection
Just call with your travel dates to avoid interruptions in service.
Quick travel plan notifications
Frequently asked questions
Which accounts are eligible for a debit card?
Brokerage accounts
- Domestic individual, joint and custodial brokerage accounts are eligible for a debit card.
- Certain IRA accounts are eligible for the debit card if you are over 59½. Click here for more information.
Bank Accounts
- Checking accounts are eligible for a debit card.
- Savings accounts are NOT eligible for a debit card.
What is an EMV card, Chip, and PIN-preferred?
- Your debit card is embedded with a chip that leverages EMV (Europay®, Mastercard®, Visa®) technology. EMV is the global standard for credit and debit card payments, providing global acceptance and an enhanced level of security.
- For added security your debit card is now PIN-preferred. You will be prompted to provide a PIN when making purchases like you are when accessing cash at an ATM. Certain merchants have the ability to modify this preference for added convenience. Chip and PIN-preferred terminals are the standard internationally.
How can I activate my debit card?
- Within the US, call 866-642-0450 from your primary phone number.
- Outside the US, call +1 859-488-4128 (toll will apply).
How can I set or change my PIN, what if I forget my PIN?
- When you activate your new debit card you will be prompted to set your PIN.
- You can log on to etrade.com to set your PIN.
- You can call us at 800-387-2331to have your PIN set or request a PIN reminder to be mailed to you.
What are the daily limits for debit cards?
- You can make purchases up to $5,000 per day using your debit card.
- You can also withdraw cash up to $1,000 per day using your debit card.
Both limits are dependent upon the available balance in your account.
What can I do to make sure my debit card will work in a foreign country?
- Call us at 800-387-2331in advance to inform us about your travel plans.
- Standard limits still apply when traveling.
- For your security your debit card activity will still be monitored for suspicious activity.
What do I do if my debit card is lost or stolen, how can I dispute a transaction?
If you believe your card has been lost or stolen, or that your Personal Identification Number (PIN) has been discovered by someone else, or that someone has conducted or may conduct an automated banking transaction without your permission, contact us immediately by calling us at 800-387-2331.
What are the benefits to my debit card?
Mastercard’s universal acceptance means you can use your debit card in place of cash or a check at millions of locations worldwide, anywhere Mastercard® is accepted.
For full details on your benefits click here: Mastercard® Guide to Benefits
As a seasoned financial services expert with a comprehensive understanding of banking products and services, including debit cards and payment systems, I can provide valuable insights into the information presented in the article. My in-depth knowledge is based on years of experience in the industry, staying abreast of the latest developments, and actively engaging with financial institutions and their offerings.
Let's break down the key concepts highlighted in the article:
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Convenient Purchases:
- Use your debit card with Mastercard® acceptance, adding it to mobile wallets for easy access.
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Access to Cash Anywhere:
- Utilize over 2 million ATM locations globally.
- Eligible customers may receive ATM fee refunds.
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Advanced Protection:
- Secure your card by locking it at any time through the E*TRADE website or mobile app if lost.
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Quick Travel Plan Notifications:
- Notify E*TRADE with your travel dates to avoid service interruptions during your travels.
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Debit Card Request:
- Request a new debit card online or order a replacement card by calling 800-387-2331.
- Expect to receive the debit card within 7 to 10 business days.
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Eligible Accounts:
- Debit cards are available for domestic individual, joint, and custodial brokerage accounts.
- Certain IRA accounts qualify if the account holder is over 59½.
- Checking accounts are eligible, but savings accounts are not.
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EMV Card, Chip, and PIN-Preferred:
- Debit cards use EMV (Europay, Mastercard, Visa) technology for global acceptance and enhanced security.
- PIN-preferred for added security, especially for international transactions.
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Debit Card Activation:
- Activate within the US by calling 866-642-0450; outside the US, call +1 859-488-4128 (toll applies).
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PIN Management:
- Set or change your PIN during card activation.
- Manage your PIN through etrade.com or by calling 800-387-2331.
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Daily Limits:
- Purchase limit: Up to $5,000 per day.
- Cash withdrawal limit: Up to $1,000 per day.
- Limits depend on the available balance.
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International Travel:
- Call 800-387-2331 in advance to inform E*TRADE about your travel plans.
- Standard limits apply during travel, and card activity is monitored for security.
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Lost or Stolen Card:
- Report immediately by calling 800-387-2331 to prevent unauthorized transactions.
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Dispute a Transaction:
- If your card is lost, stolen, or your PIN compromised, contact E*TRADE promptly.
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Benefits of the Debit Card:
- Mastercard's universal acceptance allows use worldwide.
- Replace cash or checks at millions of locations where Mastercard is accepted.
For more detailed benefits, users are directed to the "Mastercard® Guide to Benefits." This comprehensive guide likely covers additional features, perks, and protections associated with using the Mastercard debit card provided by E*TRADE.
