Correct a Difference in an Account if it Does Not Reconcile (2024)

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Before you begin

If you need general information about reconciling, click here.

Overview

Every situation is different, so there may be nosingle solution. If the difference isn't zero, but you don't wish to spend time to resolve it, Quicken can record an adjustment transaction in your register balance to make it agree with the bank's balance. Otherwise, if your opening balance is correct, but you have a difference between your cleared balance and bank ending balance, try a systematic approach. First, make certain that all transactions that have not yet cleared your records are in the register.

If you have a difference in the number of cleared items

You may have:

  • Missed marking an item
  • Forgotten to record a transaction
  • Missed entering a service charge
  • Entered a transaction twice
  • Mistakenly marked an item as cleared
  • Entered a deposit as a payment or a payment as a deposit
  • Entered separate transactions in the register for a single deposit in the account

Notes:

Your bank may summarize transactions that you've listed separately. For example, if you made several deposits on a single day, the bank might indicate the sum for that day rather than listing each separately. Similarly, you may summarize transactions, such as service charges, that your bank itemizes. Some statements count the number of credits and debits for you; others list interest earned, service charges, and ATM transactions separately.

If you have a difference in the dollar amount

  • You may have recorded a transaction incorrectly. If you recorded a transaction with an incorrect amount, correct the transaction in the register. Select the transaction in the Reconcile Bank Statement window, click the Edit button, correct the transaction, return to the Reconcile Bank Statement window, and continue.
  • If your bank made an error, complete your reconciliation and allow Quicken to adjust the difference. Contact your bank. Your bank will make an adjustment that will appear on your next statement.

Notes:

When you receive your next statement, this adjustment will already be in your register as a cleared item. Therefore, next month's reconciliation will be off by the same amount. Allow Quicken to make the adjustment when you're done reconciling.

Last updated: 01/24/2022 Article ID: GEN82355

Correct a Difference in an Account if it Does Not Reconcile (2024)

FAQs

How do I fix a difference in reconciliation in QuickBooks? ›

Reconciliation Discrepancy
  1. Back up your QuickBooks company file.
  2. Go to Banking, and then Reconcile.
  3. Select Undo Last Reconciliation.
  4. When prompted, select Continue and then OK.
  5. Close out of reconciliation and open it again to redo the process.
Feb 15, 2021

What should you do if you can't reconcile your account? ›

What can you do if your Bank Reconciliation is not reconciling?
  1. Delete the months that have a difference in the Reconciliation report. ...
  2. Go back to Reconcile Account Statement and start from the month where the difference is zero and re-check all the transactions related to that month.
Mar 1, 2022

What to do if there is difference in bank reconciliation? ›

Identify which transaction(s) are causing the out of balance by comparing the Reconciliation Report with the corresponding bank statement. Correct the transaction(s) causing the out of balance. Re-reconcile the corrected transaction(s). Repeat with each subsequent reconciliation until no more out of balances are found.

How to fix a difference when reconciling in QuickBooks Online? ›

Make sure you entered the correct amount:
  1. While you're reconciling an account, in the Reconciliation window, select Edit info.
  2. Review the Ending balance and Ending date.
  3. Check your bank statement. Make edits as needed.
  4. When you're done, select Save.

How do I correct a reconciliation in QuickBooks? ›

Correcting for bank reconciliation
  1. Go to the Reports menu.
  2. Hover over Banking and select Reconciliation Discrepancy.
  3. Choose the account you're reconciling and then select OK.
  4. Review the report. Look for any discrepancies.
  5. Talk with the person who made the change. There may be a reason they made the change.
Oct 6, 2020

Can I delete a reconciliation discrepancies in QuickBooks? ›

Find the reconciliation discrepancy account. Click to expand as a report. And then edit and delete each transaction to that account. Be careful doing this, however, as if any of these are from a closed fiscal period.

How many reconciliations can you undo in QuickBooks? ›

To minimize the impact, you can only unreconcile one transaction at a time. If you need to completely start over, reach out to your accountant. Only accountants can undo entire reconciliations.

How do you reconcile differences in accounting? ›

How to reconcile accounts
  1. Check that the opening balances agree. ...
  2. Record the difference of the closing balances. ...
  3. Mark off all new activity from the external document. ...
  4. Review the closing balance and, if necessary, produce a reconciliation report.

What if difference is negative in reconciliation? ›

If the Difference amount is a negative number, set the Type to Income; otherwise set the Type to Expense. The Date should be the last day of the reconciliation period and the Description should properly describe the adjustment.

What is the unreconciled difference in bank reconciliation? ›

Unreconciled Difference - The difference between the Cleared Items and the Current Statement Balance. The equation used to calculate this value is: (Last Statement Balance - Checks + Deposits + Interest Income - Bank Charges +/- Other Items) - Current Statement Balance.

Is there a way to redo a reconciliation in QuickBooks online? ›

Then, follow these steps:
  1. Locate the account for the transaction.
  2. Click the View Register on the Action Column and locate the transaction to change. ...
  3. For a reconciled transaction, you'll see an R in the checkmark column.
  4. Select and hold the box with the R symbol until a blank box appears. ...
  5. Click Save.
Apr 19, 2023

How do you know if you have correctly reconcile an account in QuickBooks? ›

It's recommended to reconcile your checking, savings, and credit card accounts every month. Once you get your bank statements, compare the list of transactions with what you entered into QuickBooks. If everything matches, you know your accounts are balanced and accurate.

Can you redo a reconciliation in QuickBooks? ›

Yes, it is possible to undo reconciliation in QuickBooks Online. Accountant users can undo an entire reconciliation; so if you're working with an accounting professional, contact them if you need to undo entire reconciliations. Non-accountant users can undo the reconciliation status of individual transactions.

What is reconciliation discrepancy? ›

A Reconciliation Discrepancy report is a type of report that can only be generated via QuickBooks Desktop. This specific report displays cleared transactions that were changed since you last reconciled a particular account.

What does it mean to resolve the difference in QuickBooks? ›

When you go to the Banking page to match the transaction and bank item, the amounts don't quite add up, yet they're the same transaction. You can enter an adjustment to resolve the difference.

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