Fixing out of balance bank reconciliations (2024)

When you'rereconciling a bank account, an out of balance amount tells you that something isn't quite right. So you need to work out what's gone wrong.

The out of balance will be caused by a problem in your current reconciliation or a previous reconciliation.

Get expert help resolving out of balance reconciliations - invite your bookkeeper or accountant into your online file so they can investigate the issue and fix it. SeeInvite a user to an online file.


If you've checked the causes listed aboveand your reconciliation still doesn't balance, it might relate to an incorrectly displayedCalculated Statement Balancein theReconcile Accountswindow. This is a rareissue thatonly affects thedisplayedbalance, not theactualbalance.

Here's a quick check to see if this is your issue:

Undoing a reconciliation

If your issue relates toa previous reconciliation (perhaps a transaction was incorrectly reconciled, or awrong date was used) and you haven't been able to fix these issues, tryundoingthe last reconciliation.All transactions for that period will return to an unreconciled state, and you'll need to reconcile them again using the previous bank statement.

Fixing out of balance bank reconciliations (2024)
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