BDO Contact Number - BanksPhilippines (2024)

FAQs

How to call BDO customer service from abroad? ›

IAC is the access number required to be connected to the International Toll-Free No. of BDO Phone Banking, (IAC)+ 800-8-6318000.

If you become aware of behavior that is potentially in violation of legal or professional standards, or otherwise may be in conflict with the BDO USA Code of Ethics and Business Conduct, please contact the BDO USA hotline by calling 800-620-7394 or visiting this website.

To get instant answers to your top concerns regarding Digital Banking, Credit Card Status, Remittance Request and other BDO Products, we encourage you to chat with us at BDO Unibank on Facebook Messenger. Just look for the BDO Unibank account with a blue check mark on Facebook Messenger!

For account-related inquiries, please call the BDO Customer Contact Center at (02) 631- 8000. Will you still be able read my comments on the BDO Unibank / BDO Kabayan pages? Yes, we will. Just make sure that you're commenting on our official Facebook pages (BDO Unibank and BDO Kabayan).

Managing your limits is easy once your card is activated. Simply call the BDO Customer Contact Center at (02) 8631-8000 to request an increase or decrease in Credit Limit.

For clients enrolling outside the Philippines:

Go to www.bdo.com.ph. Click “Online Banking Login” > “Enroll Now”. Select “Outside the Philippines” , fill-out the form and click on “Submit”. Wait for a call from our BDO Customer Service Officer to verify your enrollment within five (5) working days.

In order to chat with others, press the Enter key to open the chat input box and write what you want to say. Press the Enter key again to send the message.

You may email us at we-care@bdolife.com.ph You may call our Customer Care Hotline at (632) 8885-4110 or Toll Free No. 1-800-1888-6603 during business hours, Monday to Friday.

Account Access

You can access your accounts via BDO Electronic Banking Services seven (7) days a week, twenty four (24) hours a day.

What is the hotline of BDO American Express? ›

Just call the 24/7 Customer Service Hotline at (02) 8631-8000.

Membership Fee Waiver

Your first year's membership fee is on us! Plus, get automatic monthly membership fee waiver when you spend at least ₱15,000 per month.

BDO's global organisation extends across 164 countries and territories, with 115,661 people working out of 1,776 offices – and they're all working towards one goal: to provide our clients with exceptional service.