![Bank of Montreal Interview Questions [+Best Answers] (1)](https://i0.wp.com/worknearyou.ca/wp-content/uploads/2021/03/Bank_of_Montreal.png "Bank of Montreal Interview Questions [+Best Answers] (1)")
If you are looking for Bank of Montreal Interview Questions you have come to the right place.
We all know interviews are stressful and competition is intense.
However, with a little bit of preparation, you can ace theBank of Montreal Interview.
This post will discuss how to successfully prepare for the BMO Interview, how to correctly answer interview questions, followed by BMO Interview Tips.
Please note these are practice questions and we are not affiliated with the company mentioned in this post.
Jump To
- BMO Customer Contact Centre Interview Questions
Bank of Montreal Interview Questions and Answers
Tell us about yourself?
- This is not the opportunity to tell your life story.
- You should talk about what your current position is or what you are currently doing, discuss your previous work experience, and where you would like to be in the future.
- Remember your previous work experience, your current work experience, and your future goals all need to relate to the position you are applying too.
What can you tell us about Bank of Montreal?
About BMO
- Bank of Montreal (BMO) is Canada’s oldest bank.
- BMO has been around since 1817.
- The Bank has over 900 branches and is the 8th largest bank, byassets, in North America
- BMO also operates BMO Harris Bank, BMO Capital Markets, and BMO Nesbitt Burns.
- BMO has never missed adividend payment.
- Think you know a lot about BMO? Take ourBMO Trivia Quizand see how you do?
DID YOU KNOW…
There are three operating groups at BMO
- Personal and commercial banking
- BMO Wealth Management
- BMO Capital Markets.
Who are BMO’s competitors?
- Its competitors include CIBC, National Bank, Royal Bank, Scotiabank, and TD Bank.
Why do you want to work for BMO?
Whatnotto say
- Benefits and Pay
- You just need a job and are willing to take anything
- The job is close to your home
Whatto say
- State what can you bring to this role given your prior work experience
- Mention how can you contribute to Bank of Montreal’s Mission or line of business
- State you are impressed with awards Bank of Montreal has one in regards to top employers and in banking.
What is your greatest strength?
- The best way to respond to this question is to describe the skills and experience that you have which directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.
What is your greatest weakness?
- You should not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). State a weakness that isrequired for the role but not a dealbreakerif you don’t have it.
- When you state your weakness make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and I have enrolled in a public speaking class to overcome my fear.
Tell me an accomplishment you are most proud of?
- Have you made a process more efficient or saved the company money? These are great accomplishments that you should be proud of.
Where do you see yourself in five years?
- If you don’t know what to say have a look atBMObanking jobsand find a position you can see yourself doing in five years.
DID YOU KNOW…
- BMO Serves 12 million customers globally.
- 8 Milion personal and commercial customers in Canada.
- BMO has over 2 million personal, small business, and commercial customers in the United States.
Source as of January 31, 2021
Why should I hire you?
- Have a look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team), and you are the best person for the role.
How did you find this job?
- Interviewers ask this question because they want to hire someone who is being specific in their job hunt. Basically, employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring for jobs on the companies website.
- Note you have to be honest when answering this question as they may already know how you applied for this position.
What do you like most about your current or last job?
- Unfortunately, this can be a trick question as they may be looking for things you didn’t like in your last job.
- The best answer is to say that you enjoyed everything about your last job, however, you feel that you have learned all you can in that role and are now looking for new challenges.
Do you have any questions for us?
- What do you like best about working here?
- How would you describe your ideal candidate for this position?
- What about this position is the most important?
- How would you measure my success and what could I do to succeed in your expectations?
- Which part of the position has the steepest learning curve? What can I do in order to get up to speed quickly?
- What opportunities will I have to learn and grow?
BMO Customer Contact Centre Interview Questions
Why should we hire you as a contact centre agent?
To answer this question correctly, try and state any related work experience you have in banking or customer service and how you can apply it to the customer contact centre position.
Example
“In my last job I worked at a communications company where I worked at a call centre. In this role, I would answer customer inquiries, upsell customer’s other products, and answer questions they had about their billing. During this time, I gained valuable customer service experience, sales experience, and learned to multitask while working well under pressure. I feel I can apply my experience to the role at BMO.”
How would you define excellent customer service?
- The customers needs are met in a timely manner.
- The client receives friendly service from the customer service agent.
- The agent is knowledgeable about the products BMO offers.
Why do you want to work at the Customer Contact Centre?
Possible answers are
- State you feel you have strong communication skills which will help in assisting customers during their calls.
- Mention you want the challenge of working in a fast-paced environment.
- Say you feel you will enjoy problem-solving in regards to customers inquiries.
- State you would like to grow your career in banking.
What hours can you work?
- It is your best bet to be flexible when answering this question as the job description states that all team members need to be flexible to work rotating shifts that include weekend and evening shifts.
How was your attendance in your last job?
- Honesty is your best approach when answering this question as the interviewer may check your references.
- Emphasize that you understand the importance of starting your shift on time.
Interview Tips
- Arrive 10 minutes early
- Turn off your smartphone.
- Learn as much as you can about the company.
- Don’t speak too fast as you will sound nervous.
- Don’t speak too slow as you will sound boring.
- Make eye contact during the entire interview.
See Also
Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.
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