FAQs
To reach the FUTU Moomoo customer service hotline, dial 6439 1100 on weekdays from 9am to 6pm.
Is moomoo trustworthy? ›
Is moomoo Legit? Moomoo is a legit online broker that operates out of Palo Alto, California, and is a FINRA-registered broker-dealer. It also has a 3.6 star rating on Trustpilot and is quickly growing in popularity as an alternative to investment apps like Robinhood and Webull.
How much does moomoo charge? ›
Type | Fees | Charged by |
---|
Commission | $0* | moomoo SG |
Platform Fees | $0.99 / Order | moomoo SG |
SEC Fees (sells only) | $0.000008 * Transaction amount, min $0.01 / Trade | SEC |
Settlement Fees | $0.003 / Share, max 1% * Transaction amount / Order | US Settlement Agency etc. |
1 more row
What are ADR fees for options? ›
ADRs are created and issued by both domestic and international banks. These custodian banks or 'ADR agents' will typically charge an ADR 'pass-through fee' to cover administrative or other costs associated with the ongoing management of the particular ADR program. The average fee is one to three cents per share.
Is moomoo an American company? ›
Moomoo. Moomoo Inc., a subsidiary of Futu, is a U.S.-based financial services company headquartered in Palo Alto, California that allows customers to trade US stocks, Chinese stocks, Hong Kong stocks, ETFs, and options.
Who is moomoo backed by? ›
moomoo SG is a trading platform that is a wholly-owned subsidiary of NASDAQ-listed Futu Holdings, a company backed by Tencent.
Is moomoo a Chinese company? ›
moomoo review summary. MooMoo is a US-based zero-commission broker. A big plus for moomoo is that zero-commission trading is available, with no inactivity fees for US residents trading on US markets.
Is moomoo FDIC insured? ›
The Deposit Accounts (including principal and accrued interest) are insured by the FDIC, an independent agency of the U.S. government, to the Maximum Applicable Deposit Insurance Amount for all deposits held in the same insurable capacity at any one Deposit Bank.
Can I withdraw all money from moomoo? ›
You can then withdraw your funds in SGD, USD or HKD to your bank account. Here's what to do when it's time to withdraw your MooMoo funds¹: Log into your MooMoo account. Click Trade > Brokerage Account > All > Withdraw.
What is ADR fee moomoo? ›
ADR FEE rate range between 1 – 5 cents per share, different ADRs will have different charge rate and bill date, if corresponding stock issues dividend during the year, ADR FEE will be deducted from the dividend amount in the name of dividend fee, if corresponding stock issues no dividend, ADR FEE should be paid ...
At moomoo, the only available option to withdraw money to your account is via Bank transfer. Remember, you can only withdraw funds to accounts that are in your name.
Is moomoo better than Robinhood? ›
Although Moomoo might be better suited for those at the intermediate and advanced levels, even beginners can use the app with relative ease. Robinhood is more suited to beginning investors, but more advanced traders can use the app to accomplish their goals. Both apps are available for Apple and Android devices.
How can I avoid ADR fees? ›
ADR fees is not avoidable. In most cases, ADR fees may not tax deductible as investment expenses. If ADR fees is charged by the custodian to ADR holders, the brokerage will pass on this fee directly to a client's account. If an ADR does not pay a dividend then this fee will deducted from the client's cash account.
Are ADR fees expensive? ›
Key Takeaways
ADR fees may show up on your account statement as “maintenance fees” and they aren't expensive, perhaps $5 or so per 1,000 ADRs.
Who pays ADR fees? ›
A bank issues a sponsored ADR on behalf of the foreign company. The bank and the business enter into a legal arrangement. The foreign company usually pays the costs of issuing an ADR and retains control over it, while the bank handles the transactions with investors.
Is moomoo only for U.S. citizens? ›
Moomoo Accepted Countries
Moomoo offers its services to residents of the US, Hong Kong, Macao, Taiwan, Singapore, and Malaysia. US residents with citizenship in other countries can also use Moomoo to trade.
How do I cancel my moomoo account? ›
How to close my account
- Make sure you have closed all the positions.
- Make sure you have 0 assets in your account.
- Write to cs@us.moomoo.com and request to close your account. You will have the option to include a reason for closing your account.
How many users does moomoo have? ›
About moomoo
Moomoo and its brand affiliates also offer rich investor education content and an interactive online community with 17 million users in more than 200 countries globally.
What happens if moomoo goes bust? ›
As you could see, moomoo is regulated by SEC and provides the SIPC investor protection scheme. SIPC protects against the loss of cash and securities in case the broker goes bust. The limit of SIPC protection is $500,000, which includes a $250,000 limit for cash.
Who owns moomoo stock? ›
Moomoo's parent company is the Nasdaq-listed fintech company Futu Holdings Limited ("Futu"), which is headquartered in Hong Kong SAR. Futu's subsidiary is also one of the largest brokerages in Hong Kong SAR.
Besides access to U.S. markets, moomoo also lets you trade in the Hong Kong stock market as well as buy and sell China A-shares — one of the most unusual benefits of an account with moomoo.
Who is the CEO of moomoo trading? ›
Robin Xu, Futu SG (moomoo) CEO Mr. Ivan Mok and Managing Director Mr. Gavin Chia and other members of SGX Group and Futu SG (moomoo) struck the gong at SGX Group's IPO Arena on Thursday, 30 June 2022 at market open.
Does moomoo pay dividends? ›
MOOMOO MONEY PLUS has monthly-paid, quarterly-paid, and annually-paid dividend funds.
How many stocks does moomoo have? ›
Moomoo offers a range of US-listed stocks as well as international ones. For instance, here traders can access Chinese A-Shares, Hong Kong markets, and ADRs. US stocks from the NASDAQ and NYSE are also available via ETFs and OTCs. This Moomoo review found more than 13,000 different stocks to trade at this brokerage.
Is moomoo better than Webull? ›
Better Platform: Moomoo. Though both platforms offer commission-free investments on U.S. assets, Moomoo's affordable access to Asian market exposure gives it a bit of an edge over Webull. Moomoo also offers slightly more affordable margin trading, assuming that your total debit balance is less than $25,000.
What is the minimum deposit for Moo Moo? ›
At moomoo, the minimum deposit is $0. This means that you can deposit as little money as you wish. After you have completed the registration and verification process, you need to fund your account to start trading.
Is moomoo a custodian account? ›
Licensed by MAS
In Singapore, investment products available through the moomoo App are offered by Moomoo Financial Singapore Pte. Ltd. ("moomoo SG"), a wholly-owned subsidiary of Futu Holdings Limited. Moomoo SG is a broker-dealer and custodian licensed by the Monetary Authority of Singapore, (License No. CMS101000).
Why are my funds frozen in Moomoo? ›
When a customer subscribes IPO, some of funds may be frozen. The fund of IPO subscription will be frozen during the IPO subscription, and the customer can modify or cancel the IPO subscription application. The frozen funds will be deducted on the day of subscription closing.
What is the daily withdrawal limit on Moomoo? ›
A: There is no withdrawal limits.
How long does it take cash to settle on Moomoo? ›
A deposit via ACH normally takes up to 5 business days to settle, but some might take about 2-3 business days. We keep improving our risk control system to settle more funds in a faster way.
ADR Fees are charged 1 to 4 times per year normally, the frequency might be higher under special circ*mstances. The charge amount will be split accordingly. For example, if annual ADR Fees is 2 cents and the charging frequency is 4 times a year, 0.5 cent will be charged each time.
Why does moomoo buy on margin? ›
With a cash account, you'll only be able to purchase shares based on the total amount of cash in your account. This is not a bad thing depending on your risk profile. With a margin account, you'll be able to access additional funds that your broker can lend to you.
Can I sell the free stock on moomoo? ›
If you fulfill the conditions and complete the tasks within the validity period, the claim button will light up and you can click on it to claim your free stocks. The free stocks will be automatically transferred to your trading account within 4 trading days. You can then trade the stocks as you normally would.
Is moomoo or Tiger better? ›
If you are choosing between Tiger Brokers and moomoo, you might want to go with moomoo if you are cost conscious. For example, if you were trading a US share, you would be charged a minimum of US$0.99 on moomoo per trade and US$1.99 on Tiger per trade after adding up the commission fees and platform fees.
Can you buy crypto on moomoo? ›
Can you buy cryptocurrencies on Moomoo? No, you cannot purchase cryptos like Bitcoin, Ethereum, or Dogecoin on Moomoo. However, Moomoo has provided indications that they will support the most actively traded crypto coins in 2022 or 2023.
Is moomoo a beginner? ›
Based on our scoring methodology, moomoo is a broker that we can recommend for beginners.
What happens if you refuse ADR? ›
Failing to engage in ADR / Mediation can result in an adverse costs order being made against the refusing party, if it is found that they were acting unreasonably in refusing the invitation, even where they later succeed in their case.
Why is ADR not good? ›
You cannot get a ruling on your legal rights, including discrimination and human rights, in ADR processes. You can still resolve a dispute about these issues, but you won't get a decision about whether or not the law has been broken.
Can you refuse ADR? ›
Refusal by an ultimately successful party to mediate or enter into ADR is risky as it can result in the Court applying cost sanctions to the winning party.
Can I deduct ADR fees on my taxes? ›
One of the most common questions is whether ADR fees are tax deductible, but this is not a tax like a dividend withholding tax. It means that ADR fees will not be tax deductible for most holders, so you will have to pay taxes on them.
Visit the AAA's website at www.adr.org; 2. Click “My Account” and login to your account using your credentials; 3. Click “All Open Invoices” or you may navigate to the case record and select the “Finance” tab; 4. Select the bill line for which you would like to issue a payment, then click “Pay Online”; and 5.
Is it better to buy ADR or foreign stock? ›
Small investors and investors not expecting to hold the stock for long will find the ADR is usually more cost effective. Larger investors and long term holders should generally buy the foreign stock.
Does moomoo have covered call? ›
A: No, we don't support covered calls, you would have to take on margin for the short position. We will update later, stay tuned. In order to help you guys with options trading, we have launched a new function-Options Analysis on moomoo.
How long does moomoo withdrawal take? ›
After closing some of your positions, the broker might need some time to make the funds available for you for withdrawal. At moomoo, the withdrawal process is usually executed within >3 days.
How do I withdraw assets from moomoo? ›
You can withdraw funds via the app by following the steps below:
- Enter the withdrawal page via “APP > Trade > Securities Account > All > Withdraw”
- Select the securities account and the currency.
- Select the beneficiary account. ...
- Enter the amount you'd like to withdraw.
Is moomoo better then Robinhood? ›
Although Moomoo might be better suited for those at the intermediate and advanced levels, even beginners can use the app with relative ease. Robinhood is more suited to beginning investors, but more advanced traders can use the app to accomplish their goals. Both apps are available for Apple and Android devices.
How many customers does moomoo have? ›
Since entering the Singapore market, moomoo has proven to be a hot-favorite among the investing community, with its user base amassing to 220,000, of which 100,000 are paying clients.
How do I remove my bank account from Moomoo? ›
2.1 Go to [Me > Trading Related > Bank Account > Wire Bank Accounts]. 2.2 Select the bank account you want to remove, and tap the "Remove" button at the bottom of the page. You cannot remove any bank account with pending deposits/withdrawals. Moomoo is a professional trading app offered by Moomoo Technologies Inc.
How do I cancel my Moomoo account? ›
How to close my account
- Make sure you have closed all the positions.
- Make sure you have 0 assets in your account.
- Write to cs@us.moomoo.com and request to close your account. You will have the option to include a reason for closing your account.
Can I transfer shares out of moomoo? ›
* Transfer fee: Moomoo Financial Inc. charges a $75 transfer fee for each stock transferred. For example, if you'd like to transfer two stocks, i.e. BABA and AAPL, from Moomoo Financial Inc. to an outside brokerage firm, the total transfer fee will be $150 ($75 * 2).