Accessible ATMs & Banking Centers at Bank of America (2024)

Embracing the principles of the Americans with Disabilities Act (ADA), Bank of America is committed to providing equal banking center access to all our customers.

Banking centers and home loans offices

You have full access to your Bank of America accounts at any of our thousands of banking centers nationwide. Our home loans offices are similarly accessible. When you visit our banking centers or home loans offices, our knowledgeable associates and welcoming environment will make you feel at home.

Drive right up

Do your banking from the comfort of your car with drive-through banking at selected locations. When you search for a banking center or ATM, use the Refine your search option to find banking centers with drive-through facilities.

Easy access for everyone

  • Accessible parking spaces
  • Accessible restrooms and Braille signage (where available)
  • Ramps in locations with steps
  • Easy-to-open doors
  • Accessible safe deposit box rooms

You'll find our ATMs located outside our banking centers as well as inside some locations. We even have drive-through ATMs. You decide what's best for you.

Audio ATMs

You can access your accounts at thousands of automated teller machines (ATMs), all of which are audio ATMs. As a Bank of America account holder, you don’t incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo. (Cash advance fees may apply to credit card accounts; please see your credit card agreement for details.)

Created for people with visual impairments, audio ATMs deliver private spoken instructions in English or Spanish through a headset that plugs into an audio jack. This enables audio ATM users to:

  • Get cash
  • Make Deposits
  • Make transfers between accounts
  • Check account balances
  • Make credit card payments using cash or a checkadatext

How to use audio ATMs

  1. Any standard headset with a 3.5mm plug will work with our audio ATMs. You can use your own headset or request one from Bank of America free of charge. To request a headset, visit your local financial center or call phone number for Telephone Banking services 800.432.1000. We accept calls made through relay services (dial phone number for relay services 711).
  2. After plugging your headset into the audio jack, you’ll hear a brief description of the audio ATM, including options to adjust headset volume and a complete device orientation for the ATM you're using.
  3. To begin a transaction, present your card at the ATM by inserting a physical card into the card reader, tapping a contactless card on the contactless reader or holding a mobile wallet with Bank of America debit card selected over the contactless reader. When instructed, enter your PIN. You’ll hear instructions throughout the session guiding you through your transaction.

About the keypad

Audio ATMs have keypads you can use to respond to voice-guided prompts. Keypads consist of 16 keys: four across and four down. The three columns on the left of the keypad are identical to a standard touch-tone telephone keypad. The far-right side of the keypad contains a column of keys that will help you navigate through your transaction. Descriptions of the keypad and keys are provided during the session based on the ATM model you’re using.

Accessibility height and reach

The height and reach of the ATM is set to comply with the Americans with Disabilities Act. Bank of America strives to make ATMs accessible for individuals who have disabilities.

Accessible ATMs & Banking Centers at Bank of America (2024)

FAQs

What is an accessible ATM? ›

Since the 1980s, accessible automatic teller machines (ATMs), which allow customers to withdraw cash from their bank through a 'hole in the wall' at any time, have been a staple part of the banking experience for people throughout the world, including in Ireland.

How accessible is Bank of America? ›

You can receive your consumer and small business checking, savings, credit card, brokerage and mortgage account statements and other documents in Braille, audio and large-print formats. To request this free service, visit a financial center or call phone number for Telephone Banking services 800.432. 1000.

What ATMs are free for Bank of America cards? ›

As a Bank of America account holder, you don't incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo. (Cash advance fees may apply to credit card accounts; please see your credit card agreement for details.)

What is the maximum ATM withdrawal at Bank of America? ›

Examples of ATM withdrawal limits

ATM withdrawal limits vary by bank and the ATM network. Bank of America, for example, advertises a $1,000 maximum daily withdrawal limit, or a maximum of 60 bills, for most accounts. Allpoint ATMs, on the other hand, don't impose a specific withdrawal limit per day.

How do I withdraw money from my access bank ATM? ›

Withdraw through ATM
  1. Dial *903# from your phone and select "Withdraw Money" option.
  2. Select "ATM Withdrawal" option.
  3. Enter the Amount and validate the transaction with your PIN.
  4. You will receive a transaction code for successful withdrawal.
  5. Keep the code and visit any of our nearest ATM.

What are the standards for ATM accessibility? ›

The area in front of the machine needs to equal 48″ x 48″ (16 square feet). Accessible route: One unobstructed side of the clear floor space must adjoin an accessible route or another clear floor space leading up to the ATM and connecting to the clear floor space in front of the ATM.

Can I use my Bank of America card at any ATM? ›

You can use your Bank of America debit card or ATM card anywhere you see the CIRRUS symbol. In addition to CIRRUS, you can use ATMs with the Mastercard or Visa symbols. The symbol on the front of your card will indicate if your card is Mastercard or Visa.

Can I withdraw money from a different bank ATM? ›

Withdrawing cash using an ATM

Automated teller machines (ATMs) link your debit card to your checking account, giving you full access to your funds. As most machines accept all cards, you can most likely use any ATM, no matter who you bank with.

What is accessible banking? ›

Customers who require additional support can access a range of accessibility services, such as statements in braille, translation services, large print and audio CD. BT's Relay UK service also supports customers with hearing impairments through a type-to-talk service.

What Bank is connected to Bank of America? ›

Bank of America Corporation affiliates include all entities that utilize the Bank of America, Banc of America, Bank of America Private Bank, U.S. Trust, Merrill and BofA Securities brand names.

How much is the ATM fee at Bank of America? ›

How much do ATMs charge?
Financial institutionNumber of free in-network ATMsOut-of-network fee
Axos BankAbout 91,000None
Bank of AmericaAbout 15,000$2.50
Capital OneMore than 70,000None
CitibankOver 60,000$2.50
5 more rows
Feb 29, 2024

Can I withdraw $5000 from Bank of America teller? ›

Since Bank of America does not have a set withdrawal limit at the counter, it may be possible to withdraw the entirety of your account balance. However, in order to close your account, you'll need to make an appointment with a banking specialist.

Can I withdraw $5000 from bank? ›

$5,000 is okay, but if you withdraw more than $10,000, the transaction will be reported to the IRS and at least one other government agency,” Bakke said. “You will also normally be required to fill out Form 8300.

How much cash can you withdraw from a bank in one day? ›

Cash withdrawal limits tend to be somewhere between $300 and $1,500 per day, says Ken Justice, head of ATMs at PNC Bank, although the exact amount varies by bank. "These limits are typically set for security reasons and to protect customer accounts," he says.

Is there a problem with Bank of America today? ›

Current Status: Up

Here's the apdex score for Bank of America. Good! Note : The above data is collected from Site24x7 website monitoring and may differ from crowd sourced down reports. How do you rate your experience with Bank of America?

What are the three types of ATM? ›

ATMs can be categorized into the following labels:

Orange Label ATMs: Share transactions. Yellow Label ATMs: e-commerce transactions. Green Label ATMs: Agricultural transactions. White Label ATMs: Owned by TATA Group.

What is accessible cash? ›

Accessible Cash means, on any date of determination, the daily balance as of 11:00 am (New York time) of cash and cash equivalents of the Company and its Subsidiaries that (i) is not encumbered by a lien or other security interest in favor of any Person (other than pursuant to the Senior ABL Facility or in favor of the ...

What is the ATM for wheelchair? ›

The advent of our Truly Accessible ATM made persons with disabilities independent in respect of personal financial matters. It provides complete accessibility to a wheelchair as well as to a visually challenged ATM user. Our Accessible and Talking ATM meets standards of Accessible and Talking ATM as per RBI guidelines.

Do you need a card to access an ATM? ›

You might be surprised to learn that you can withdraw cash from an ATM even without your debit card. This feature is known as a cardless ATM, and while not all ATMs have this feature, you can find those that do with many major banks.

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