10 Membership Benefits Ideas To Attract & Retain More Members (2024)

Memberships are a fantastic source of recurring revenue. But how do you keep your existing members engaged and attract new ones? Member benefits.

Member benefits are often one of the reasons guests choose to convert to members in the first place. After all, everyone likes being rewarded for loyalty, right?

These benefits increase member acquisition, breathe life into your membership programs, and turn members into brand advocates.

What are member benefits?

Member benefits are the perks that come with being a member of an organization; they are what members receive for the price they pay for their memberships.

Usually, perks come in the form of:

  • Services, such as a free daily pass to your venue once a year and/or
  • Access, such as access to member discounts or early access to new attractions

Why are member benefits important?

Stand-out member benefits mean:

  1. Your existing members will remain engaged. And when members are engaged, they become greater brand advocates as they bring you feedback and talk about your venue to others.
  2. You can easily attract new members as the incentives you offer (member benefits) are too hard to pass up.
  3. It is easier to retain your existing members. Members will stick around and renew if you give them a reason to!

10 membership benefits you can implement in your venue

1. Offer coupons and discounts

Your members want to feel like having a membership with you is special. And it is! So a great way to prove this is to offer them what they most likely want the most from you: discounts.

By offering a discount, coupon, or even a 'cashback' reward that non-members would not get, your members will feel special. They may even feel so special that they post about it on social media, widening your brand reach!

The old 'surprise and delight' method is a great way to keep existing members happy and incentivize potential members to sign up.

10 Membership Benefits Ideas To Attract & Retain More Members (1)

IRL Example

Members get 30% off all food and beverage items in venue, while non-members have to pay full price. Or admit members to special events for free while asking non-members to pay.

Top tip

By rewarding them, you can guide existing members to make repeat purchases, such as renewing a membership.

For example, offering extra 'points' for renewing their membership every year could add up towards a cashback reward once they attain a certain number of points.

2. Award a 'member of the month'

A great way to say thanks to active members is to feature them in a 'member of the month' section on your website or newsletter.

They will surely appreciate the gesture, ensuring that they stay engaged. This program can also inspire other members to participate more, which can have a broader effect than you might think.

IRL Example

Choose a winner based on who has participated the most in your venue or taken up the most offers. Then email them privately, asking for their permission to publish on your website, and perhaps even ask them for a quote.

You might also want to send them an accompanying 'gift' such as a free food and beverage voucher for their next visit.

Top tip

You could ask other members to nominate a member of the month as this will create engagement around your brand while at the same time also building a stronger sense of community amongst your members. And that's a great thing!

3. 'Feature' members on your website

You could go one step further than 'member of the month' and 'feature' a few select members on your website every so often.

You can feature members randomly just to point the spotlight on them and drive engagement, or you can put out an invitation asking members if they would like themselves or their businesses to be featured.

It'll show your members and potential members that you are invested in the community and are not just promoting yourself and your venue.

IRL Example

Feature members on their birthdays or when they have accomplished something big, like the 5th anniversary of being a member with you.

Top tip

You might consider featuring members who haven't been to your venue in a while to remind them of your venue and bring them back.

In your feature, you could ask them to tag a few friends with whom they'd love to come back, increasing brand engagement.

4. Reward members for hitting 'membership milestones'

In the same vein as the above, you can also reward loyal members by recognizing them when they reach certain 'member milestones.'

Milestones don't necessarily have to be just their tenure with you; it could be the number of 'points' they’ve collected thus far.

IRL Example

Reward your members at your preferred intervals, such as yearly or maybe, every five years. Ensure the reward is exciting enough to get them back in your venue, preferably with their friends.

You could offer 50% off entry to your member and 5% off for any friend they bring.

Top tip

If you wanted to get creative about your reward, you could incorporate the milestone number into your gift. For example, five coupons as a reward for a 5-year membership.

Bonus tip: a creative gift like this can also make for a catchy hashtag if you or the guest post about it on social media. #5couponsfor5years#goingstrong

5. Host 'member only' competitions and events

Competitions and events are a great way to engage your members/community. We all love a good contest or a fun day out, whether participating or merely spectating.

So creating 'member only' competitions and events that are fun and exciting will have all your guests/members talking and drive up interest in your venue AND membership program for sure!

IRL Example

You can host a 'bounce competition’ in your trampoline park and award a coveted prize to the member who can jump the highest, or for the longest, or perhaps even do the most impressive trick. You could even have other members be the judges!

Trust us; everyone will want to come and see!

Top tip

You could also host other contests, such as a 'who can refer the newest members' contest. See what we did there? Two birds, one stone!

6. Partner up with the locals to offer even MORE discounts

What's better than getting a discount from a venue you love attending? Getting discounts to other places you love too!

By partnering up with local businesses, you can offer more discounts and coupons to your members.

IRL Example

You could allow your members to collect 'points' at your venue and the local businesses you partner with.

A program like this will incentivize your guests to convert into members when they realize how easily and quickly they can receive rewards. And all they have to do is continue purchasing from places they may already be familiar with, and at the same time, they will also be supporting local businesses.

Top tip

Try to partner up with businesses that are within close proximity to your venue. This way, your members will already be in the area when they're at your venue, so the convenience of using, for example, a grocery coupon at the grocery store next door to you will be very pleasing to your members.

7. Create an online community for your members

Creating an exclusive online community for your members is a great way to build community and member engagement and drive momentum around your venue. Consider setting up Facebook or Instagram pages for your venue, and encourage conversation and contribution in your comments.

Especially in this day and age, online communities are thriving, and they help people feel connected to one another.

IRL Example

An online community is an ideal space for your members to connect, but you can use it too! Consider using it as a place where you can post company updates and offers and even helpful resources.

Ensure you take the time to cultivate a great community atmosphere and that you have valuable information and assets to share. But most of all, make it a place everyone wants to be!

Top tip

Get everyone on board, from your members to your employees, management, and maybe even your partnering local businesses! The more, the merrier, making your venue seem more 'human' and approachable.

8. Share valuable content your members want

Your members want to learn from you. They want to see engaging, thought-provoking blogs, posts, and videos from you. And maybe if they own a business, they would also like to learn how to do better in specific business areas.

You can provide these things through many sources, including blogs, social media posts/links, podcasts, or even newsletters.

IRL Example

Before creating content, run a poll asking your members which medium/channel they prefer to view content. When you know this, you will be able to focus on producing content most effectively and better please your members too.

Hot tip

'Plug' your other channels on other channels. For example, link to your podcast at the bottom of a relevant blog post. Or vice versa!

Read this next:5 Ways To Improve Your Member Experience At Little To No Cost

9. Offer various membership levels, including a free tier

This is the membership equivalent of a free trial. This method might be the easiest, most effective way to turn a guest into a member as it is both commitment-free and free.

Offering various membership levels also makes higher-level members feel more valued. And it makes the higher levels seem more desirable to others.

IRL Example

Your venue could have the following membership levels:

  • Free level: trial membership option, which is a basic package and expires in a month
  • Tier 1 level: offering small discounts and a few perks
  • Tier 2 level: offering higher discounts and more perks
  • Tier 3 level: free admission and all areas access

10 Membership Benefits Ideas To Attract & Retain More Members (2)

Top tip

You could consider creating a VIP section. You could charge a higher price for the membership and include certain 'exclusive' extras for 'VIPs only,' such as access to more in-venue areas or higher discounts with your partnering businesses.

10. Create a member referral program

A member referral program, where your existing members are rewarded for referring a new member, is a mutually advantageous way of growing your memberships. The reward your current member receives is a great incentive for them to spread the word about your program!

IRL Example

You can't go wrong with cash rewards. Try offering your members a cash sum for every member they refer. For example, $200 per referral.

Top tip

If you don't want to part with cold hard cash for every referral, consider offering a free piece of merchandise or a discount instead.

A physical gift like merchandise mailed to the member's house might be a good idea as it's always lovely to receive a gift in the mail, especially when it is unexpected. Wrap it up nicely, maybe in a customized gift bag with your logo on it, and who knows, a snap of it might end up on social media!

Benefits so good, they have to notice

Whether you offer discounts, feature your members on your website, or even create a referral program, the best benefits for your business will depend on what kind of venue you operate. And which benefits your members value the most.

Perhaps put yourself in your guest's shoes to determine what is best for you. What would make you want to become a member at your venue? If you were unsure about joining, which benefits would get you over the line? Chances are, they're the same for your guests.

10 Membership Benefits Ideas To Attract & Retain More Members (2024)

FAQs

What are the benefits of membership? ›

What are member benefits? Member benefits are the perks that come with being a member of an organization; they are what members receive for the price they pay for their memberships. Usually, perks come in the form of: Services, such as a free daily pass to your venue once a year and/or.

What are the benefits of community membership? ›

A directory of members with similar interests and objectives provides amazing opportunities for individuals to network, build relationships, and learn from one another. The closer members feel to each other, the more valuable the community becomes to everyone involved.

What are the benefits of club membership in a hotel? ›

These membership cards are a great way to gain access to special members-only benefits. The benefits may include early check-in, free upgrades, and discounts on spa treatments. Members get exclusive access to discounts, benefits and special privileges for staying with this hotel.

What is a membership perk? ›

Members' perks are the services and benefits individuals receive in exchange for their membership fee. It's the entire package members buy into and enjoy over a certain period of time and it could be an array of things from special use of facilities to events, networking activities, and deals on premium goods.

What are the 3 types of membership? ›

Types of membership
  • Full membership.
  • Affiliated membership.
  • Associate membership.

What should a membership include? ›

What Should a Membership Site Include?
  • Offer Online Courses. Many highly successful membership sites have built their success by offering unique online courses. ...
  • Teach Live Webinars. ...
  • Member Q&A. ...
  • Content Archives. ...
  • Community Forums. ...
  • Exclusive Downloads. ...
  • Offer Perks For Your Members. ...
  • One-off Content.
Oct 17, 2023

What are the 5 advantages in the community? ›

The 5 Benefits of Community
  • Knowledge. One of, if not the biggest reason you'd want to join an entrepreneurship community is the chance to learn from one another.
  • Connections.
  • Inspiration.
  • Resources.
  • Support.
Jun 10, 2016

What attracts to a community? ›

Infrastructure is critical to the well-being of any community. It is the cornerstone for attracting residents and businesses. A well-maintained transportation network, reliable utilities, high-speed internet, and efficient waste management systems are all essential.

How do you grow a community membership? ›

10 proven ways to grow membership
  1. Provide targeted, valuable content.
  2. Simplify the path to membership.
  3. Offer an incentive to join.
  4. Step up your social media interaction.
  5. Find co-marketing opportunities.
  6. Optimize your website for new member conversions.
  7. Add a job board to your website.
  8. Use existing business networks.
Aug 25, 2022

What is the benefit of joining a club or group? ›

You'll be able to connect with others from various backgrounds and with varying worldviews. This may help you improve your interpersonal skills and communication abilities. Participating in school clubs can also enable you to build your teamwork and collaboration skills.

Why are club members important? ›

Members are the beating heart of your sports club. They coach your juniors, they maintain your grounds, they run the clubhouse and ultimately they give up every one of their weekends turning out performances on the pitch in the name of your club.

What do members clubs do? ›

Private members' clubs are organisations which provide social and other facilities to members who typically pay a membership fee for access and use. Most are owned and controlled by their members even to this day.

What is a perk example? ›

an advantage or something extra, such as money or goods, that you are given because of your job: A company car and a cell phone are some of the perks that come with the job. an advantage: Having such easy access to some of the best cinema and theater is one of the perks of living in Sydney.

What does membership level mean? ›

Membership levels, or tiers, are groupings that are used to classify individual memberships according to the amount and quality of business they generate. Tiers or levels determine the types of awards the guest is eligible for.

What does perks mean benefits? ›

Perks (from “perquisites,” for our fellow word nerds) are offerings from the employer that go above and beyond the salary and benefits package. Think of it this way: Benefits cover “need-to-haves.” So perks are “nice-to-have” bonuses, like paid gym memberships or free in-office lunches.

Why do people join memberships? ›

Members look to membership organizations to provide them with a group of peers with whom they can share ideas and learn new ones. As you look to increase your membership and demonstrate value, look back at your organization's offerings and determine how you can do more for your members.

Why do people like memberships? ›

Results. People join membership sites because they want some sort of transformation. They want to see results, they want to progress from A to B, they want a change in their circ*mstances… And they see your membership as the ticket to that destination.

Why is membership experience important? ›

Why is member experience important? A strong, positive member experience will increase satisfaction, retention, word-of-mouth advertising, and profitability. The famous saying is, "people won't remember what you say. But they'll remember how you make them feel."

What do memberships do? ›

Memberships have a community-focused approach with the goal of building a strong network. By becoming a member of such a community, the audience is promised access to exclusive content and meaningful relationships.

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