How does TQM reduce waste?
TQM leads to better products manufactured at lower cost. The focus on using high quality information to improve processes reduces waste and saves time, leading to reduced expenses that can be passed along to clients in the form of lower prices.
A primary focus of TQM and most Quality Management Systems is to improve customer satisfaction by having a customer focus and consistently meeting customer expectations. Customers are almost always satisfied when their expectations are met.
TQM can have an important and beneficial effect on employee and organizational development. By having all employees focus on quality management and continuous improvement, companies can establish and uphold cultural values that create long-term success to both customers and the organization itself.
The ongoing and proven success of TQM, and in particular the participation of employees in that success can lead to a noticeable improvement in employee morale, which in turn reduces employee turnover, and therefore reduces the cost of hiring and training new employees.
Cost Reduction & Increased Profitability
TQM helps reduce total quality costs. In other words, it aims to produce superior quality products and services so that no additional costs are borne later.
TQM is a continuous quest for excellence that aims to improve the efficiency as well as the flexibility of any organization by integrating the different processes within the organization. This system makes the prevention of defects in the early stages and is highly customer oriented.
When fully implemented, TQM brings benefits to organization in terms of quality, productivity, and employee development (Lawler et al., 1995) through improved teamwork, creativity, innovation, training, communication, trust, and decision making.
Total Quality Environmental Management. Waste or pollution can be viewed as an inefficiency or defect within a process that results in poor environmental performance for a company. The tools and philosophies of TQM can be used to improve environmental performance by eliminating the waste or reducing its impact.
Total Quality Environmental Management refers to business management practices that reduce or prevent environmental pollution achieved through Total Quality Management techniques. (Albero A, 1999). Most literature on this topic abates with the increasing adoption of ISO 14001 in around 1995.
waste elimination means to remove the action (MUDA) which doesn't add any value to the products observing current state in detail. Sample 1. waste elimination means closing processes in the chain of waste treatment ending wit the incineration of the remainders.
Who is associated with the concept of total quality management?
TQM was developed by William Deming, a management consultant whose work had a great impact on Japanese manufacturing. While TQM shares much in common with the Six Sigma improvement process, it is not the same as Six Sigma.