Frauds and scams are quite common in the crypto space. Malicious actors will try to get your login and security info to steal the funds in your account. When your account is at risk, withdrawals may be temporarily suspended to prevent your funds from being stolen.
This article outlines some of the everyday situations when the function will be suspended and suggestions for dealing with them.
Contents
1. Temporary Suspension
2. User Forbidden
1. Temporary Suspension
To enhance the security of your account and assets, withdrawals will be temporarily suspended for 24 hours when the following situations occur:
(1) Phone binding
(2) Change in Google 2FA
(3) Change in trading password
(4) Change in the phone number
(5) Account unfreezing
(6) Change in email
(7) Login password reset by clicking" Forget password?" on the logging page.
If these situations occur, please be patient. You can check the remaining time until unlocked on the withdrawal page. The restriction will be automatically lifted in 24 hours.
2. User Forbidden
If you see the notice User Forbidden on the withdrawal page, withdrawals have been suspended on your account for some reason. Please submit a ticket or contact us through the online chat. Our 24/7 support can help you check the cause and provide a solution.
If you are still unable to make a withdrawal after the resumption of the withdrawal service, ensure that the funds are in your KuCoin Funding Account and you do not have any open orders in the spot, margin, futures or lending market.
▶ For more information, refer to How to Withdraw Crypto
We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support via online chat or submit a ticket.
Happy trading on KuCoin!
FAQs
To enhance the security of your account and assets, your withdrawals will be temporarily suspended for 24 hours after changing key security settings such as your trading password and Google 2FA.
Can US customers withdraw from KuCoin? ›
KuCoin isn't licensed in the US; however, users can still create their accounts on this trading platform. Sadly, the US-based accounts will not be verified and will get limited features. US-based users can only withdraw a limited amount of funds every 24 hours, around 1 BTC (around $400) worth.
Why won t KuCoin let me withdraw? ›
Frauds and scams are quite common in the crypto space. Malicious actors will try to get your login and security info to steal the funds in your account. When your account is at risk, withdrawals may be temporarily suspended to prevent your funds from being stolen.
How do I get my money back from KuCoin? ›
How to Withdraw from KuCoin in 4 Steps
- Step 1: Access Your KuCoin Account. The first step is to log into your account. ...
- Step 2: Choose a Token. The next step is to choose the type of token you'd like to withdraw. ...
- Enter 2-Factor Authentication and Trading Password. ...
- Finalize the Withdrawal.
From the Manage live CoS screen, select Withdraw CoS. If you wish to cancel the withdrawal, select Back. From the Withdrawal confirmation screen, select Withdraw CoS. If you wish to cancel the withdrawal, select Cancel.
Is KuCoin legal in the United States? ›
Kucoin, as a global cryptocurrency exchange, has taken steps to address the regulatory challenges in the US market. The platform has stated that it does not currently serve US-based customers, as it does not have the necessary licenses and approvals to operate in the country.
Why is KuCoin not supported in usa? ›
KuCoin isn't licensed to operate in the US, so its verification process, Know Your Customer (KYC), isn't available. It only provides unlimited access to users who can be verified using KYC, so it puts restrictions on how much US customers can withdraw and trade to prevent money laundering.
Is KuCoin shady? ›
March 26 (Reuters) - Federal prosecutors in Manhattan on Tuesday charged KuCoin, one of the world's largest cryptocurrency exchanges, with violating U.S. anti-money laundering laws by failing to vet customers, allowing billions of dollars in illicit funds to be transferred since its founding in 2017.
Can I withdraw money from KuCoin to my bank account? ›
Navigate to the "Withdrawal" section on the KuCoin platform, select your desired cryptocurrency (if you want to withdraw fiat currency, you'll need to sell your crypto holdings first), enter the withdrawal amount, and confirm your bank account details.
Why can't i withdraw all my crypto? ›
If you've recently purchased crypto via card, ACH or Open Banking, your crypto may be subject to a holding period. During a holding period, you cannot withdraw from your cash (GBP, EUR, or USD) account, send funds to your DeFi Wallet, or send to an external wallet.
To ensure your account security, the withdrawal services on KuCoin will be temporarily locked for 24 hours after changing important security settings like unbinding Google 2FA.
Is it safe to keep money in KuCoin? ›
Kucoin employs rigorous security measures to safeguard user assets and protect against cyber threats. The exchange has implemented industry-leading security protocols, ensuring the utmost safety for its users.
Is it safe to leave money on KuCoin? ›
Yes, Kucoin is safe to use. First, unlike other exchanges like Coinbase and Crypto.com | The Best Place to Buy, Sell, and Pay with Cryptocurrency , Kucoin doesn't hold customer funds on behalf of users. Users deposit their own cryptocurrency and can withdraw it anytime they want.
How do I withdraw from mainnet? ›
Initiate the withdrawal
- Browse to the gateway.
- Click Connect Wallet, select your wallet type, and approve the connection in the wallet itself if asked.
- Select Withdraw.
- Select Using the official bridge.
- Select the asset and amount.
- Click Withdraw.
- Click the check boxes and accept the withdrawal:
Yes. Most online banks allow you to withdraw cash from a checking, savings or money market account via any ATM. But before you do, confirm whether the ATMs are part of your bank's free network or if the bank reimburses out-of-network ATM fees.
Does KuCoin accept US credit cards? ›
KuCoin Fast Trade supports flexible payment methods, including popular options like Visa and Mastercard, and deposits your fiat directly into your Master Account. We are constantly expanding our support for more local currencies and payment methods to help users gain easier access to the cryptocurrency ecosystem.
Which crypto exchange is legal in USA? ›
Choose a reputable exchange: Popular exchanges in the USA include Coinbase, Gemini, and Kraken. These exchanges allow you to buy and sell Bitcoin using US dollars and other fiat currencies, and they typically have strict compliance standards to comply with US regulations.
Can US citizens use Bybit? ›
12.3 Bybit does not offer services or products to Users in a few excluded jurisdictions including the United States, mainland China, Singapore, Canada, United Kingdom, North Korea, Cuba, Iran, Uzbekistan, Russian-controlled regions of Ukraine (currently including the Crimea, Donetsk, and Luhansk regions), Syria, or any ...
What countries can use KuCoin? ›
KuCoin supports over 200 countries worldwide. Its global reach allows users from various regions, including North America, South America, Europe, Asia, and more, to access the platform and start trading.
