I appreciate all the time you’ve taken to try these other suggestions, cl*tAR83. I hope we can provide your wireless service needs again in the future. Let’s make sure we’re on the same page of your progress so we can find a resolution. Just to clarify, which Ellipsis tablet do you use? What step of the initial set up after the reset are you finding yourself stuck at? When you get to that point, what’s the exact message you’re seeing?
JenniferH_VZW
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