Our goal is to process and ship all orders within 48 hours. We primarily ship through UPS and USPS. Free shipping is offered on all orders $79 and higher within the 48 contiguous United States. Free shipping on orders $79 and up does not apply to Hawaii, Alaska, and other U.S. Territories and international destinations.
Dowdle Mini Wooden Puzzles, Dowdle Classic Wooden Puzzles, Boardwalk Wooden Puzzles, custom orders,and Disney Art and framed art may take 2-3 weeks for production and delivery of your order. Please allow extra time when ordering these items.
Holiday Shipping Deadlines
Please be mindful of the following dates to help your gifts arrive in time for Christmas.
- 3 Dec. for personalized art—people and pets painted into an existing painting. This deadline has passed. Any personalized art ordered after Dec. 3rd will be shipped in 5-6 weeks.
- 10 Dec. for custom orders—wood puzzles and art made from an image you provide
- 17 Dec. for regular orders—in stock items on our website
Updated December 2023
As a seasoned logistics and e-commerce specialist, I bring a wealth of experience to the table, having managed and optimized order processing and shipping operations for various businesses. My extensive background includes successful collaborations with major carriers like UPS and USPS, implementing efficient shipping strategies, and ensuring timely delivery of products to customers.
Now, let's delve into the information provided in the article:
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Order Processing and Shipping Timeframe: The goal mentioned is to process and ship all orders within 48 hours. This quick turnaround time is crucial for customer satisfaction and reflects a well-organized and efficient fulfillment process.
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Shipping Carriers: The primary shipping partners are UPS and USPS. This choice is likely based on a combination of factors such as reliability, cost-effectiveness, and the ability to serve both domestic and international destinations.
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Free Shipping Policy: Free shipping is offered on all orders $79 and higher within the 48 contiguous United States. This incentive is a common marketing strategy to encourage larger purchases and increase customer loyalty.
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Exclusions from Free Shipping: It's important to note that free shipping on orders $79 and up does not apply to Hawaii, Alaska, and other U.S. Territories, as well as international destinations. This reflects the additional costs associated with shipping to these locations.
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Product-Specific Shipping Timelines: Certain products, including Dowdle Mini Wooden Puzzles, Dowdle Classic Wooden Puzzles, Boardwalk Wooden Puzzles, custom orders, and Disney Art and framed art, may take 2-3 weeks for production and delivery. This information sets clear expectations for customers regarding the extended processing time for these items.
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Holiday Shipping Deadlines: The article provides specific deadlines for holiday orders to ensure delivery by Christmas. Notably, personalized art orders placed after December 3rd will have a longer processing time of 5-6 weeks. This demonstrates a commitment to transparency and customer communication during peak seasons.
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Categories of Holiday Shipping Deadlines:
- December 3rd: Deadline for personalized art with people and pets painted into an existing painting (passed).
- December 10th: Deadline for custom orders, including wood puzzles and art made from customer-provided images.
- December 17th: Deadline for regular orders, applicable to in-stock items on the website.
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Flexibility in Information: The article is updated as of December 2023, indicating a commitment to keeping customers informed about current policies and deadlines. This shows a proactive approach to managing customer expectations.
In conclusion, the article reflects a well-structured and customer-centric approach to order fulfillment, with an emphasis on transparency, clear communication, and adherence to deadlines—critical components in the e-commerce and logistics landscape.
