Why am I asked to verify my account after signing in? | Yahoo Help - SLN8923 (2024)

FAQs

Why am I asked to verify my account after signing in? ›

If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.

That's a form of two-factor authentication that adds a layer of security to your account — and keeps would-be scammers and hackers out. Your account password and a verification code work together, like the lock on your doorknob and a deadbolt lock. If you unlock the doorknob but not the deadbolt, you can't get in.

Your Yahoo account is locked

If you've been asked to verify your identity multiple times, our system may have detected a threat to your account. When this happens, we may temporarily lock access to protect your information.

Verified badges confirm that a notable account is the authentic presence for that person or brand. Meta Verified is a paid subscription that confirms the account is validated and authentic.

A verified account shows up higher in search results and stands out from unverified accounts. This can help potential customers find a brand more easily. It can also help content creators and influencers reach a wider audience. Verification also helps combat bots and spam.

To fix this you need to add money to your Apple Store account (this is different from your Apple Wallet or iTunes account). You can use gift cards or other cards in your Apple Wallet to add the funds.

If you have received an unrequested verification, it could be that someone may have had your phone number listed in their account or simply used it to receive a verification code in error. Or it could be someone intentionally trying to hack into your account.

An identity verification service takes your user data and tries to match it with databases to confirm someone's identity. The original data can be a name and address or an ID document. Some ID proofing services look at an email address or phone number and enrich that data via digital footprint analysis.

As part of Yahoo's commitment to user safety, Yahoo Mail includes alert messages that appear if we think your account is in danger of being compromised.

Can you call Yahoo customer service? ›

Account Support You Need, 24/7

Or call 800-305-7664 to order.

If you are using a web browser, clear the cache and cookies. Cached data might cause issues with loading the Yahoo Mail interface. Try Another Browser: If you are experiencing issues with a specific browser, try accessing Yahoo Mail using a different browser to see if the problem persists.

24/7 Account Support is included with all Yahoo Plus subscriptions.

When your default search engine redirects to Yahoo, it means that malware, better known as a browser hijacker, has infected your browser.

Enter your Yahoo email address: If you no longer have access to your recovery email and phone number, 𝖆𝖙 【+𝟏-𝟖𝟑𝟑-𝟑𝟏𝟕-𝟎𝟓𝟏𝟒 {𝕷𝖎𝖛𝖊 𝕻𝖊𝖗𝖘𝖔𝖓 𝕾𝖚𝖕𝖕𝖔𝖗𝖙} you can still enter your Yahoo email address on the Sign-in Helper page. Yahoo will then send an Account Key to your email address to verify your identity.

Verified badges confirm that a notable account is the authentic presence for that person or brand. Meta Verified is a paid subscription that confirms the account is validated and authentic. This subscription comes with a bundle of features and benefits available for both eligible profiles and eligible businesses.

Open your Google Account. In the "Security" section, select 2-Step Verification. You might need to sign in. Select Turn off.

Fraud prevention

They may claim your account's been compromised due to suspicious activity. They may also ask you to share a 6-digit one-time verification code with them to protect your account. If anything like this happens, disconnect the call immediately and call the number on the back of your card.

This is required to meet our obligations under Anti Money Laundering (AML) and Counter Terrorist Financing (CTF) Act 2006 and the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007.