What should I consider when offering internet access to guests? - Airbnb Help Center (2024)

How-to

Host

If you add internet or wireless internet as an amenity, your listing will appear when people search or filter for places with internet.

It may be useful to tell guests that if they use your network, they agree to use it only for legal purposes and they promise not to use it for illegal uploading, downloading, or other illegal activities.

We encourage hosts to use wi-fi safety best practices:

  • Create an encrypted (ex: WPA2) guest network, and only share that password with guests after they’ve confirmed their reservation
  • Store your router and modem in a secure, locked location in your home that guests can’t access
  • Create strong passwords for your router and modem, and change them often
  • Routinely check your router and modem for software updates

Read tips on how to attract remote workers to your space in the Resource Center.

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What should I consider when offering internet access to guests? - Airbnb Help Center (2024)

FAQs

What should I consider when offering internet access to guests? - Airbnb Help Center? ›

While you don't need to provide a full city or area guide, your Airbnb guests will appreciate a short intro to the destination and its sights. Plus, it's another great chance to get a bit more personal. Include recommendations for your favorite things to do and restaurant to eat at.

What information do you need to provide to Airbnb guests? ›

While you don't need to provide a full city or area guide, your Airbnb guests will appreciate a short intro to the destination and its sights. Plus, it's another great chance to get a bit more personal. Include recommendations for your favorite things to do and restaurant to eat at.

What is the best Internet option for Airbnb? ›

According to our criteria the best router for Airbnb hosts is the NETGEAR Nighthawk X10 Smart WiFi Router because it has a high-speed limit and good connectivity, ensuring your guests will have adequate (or even great) internet connection throughout their vacation.

What should Airbnb hosts provide? ›

Guests will expect to find toilet paper, hand and body soap, towels, and linens, so make sure your space is stocked with all of these essential amenities. Airbnb recommends offering a minimum of: One towel per guest. One pillow per guest.

How do I make sure Airbnb has good WiFi? ›

Verify your internet speed
  1. In the Airbnb app, Tap Profile and then tap Switch to hosting.
  2. Tap Listings and tap the listing you want.
  3. Under About the listing go to Amenities.
  4. Go to Wifi and tap Add details.
  5. Tap Test wifi speed (you'll need to allow location access if it's not already approved)
  6. Tap Start test.

How do I set up Internet on Airbnb? ›

All you need to do is:
  1. Open your Airbnb app the next time that you are at your rental property.
  2. Select the listing and go to Amenities (found under About The Listing)
  3. Click on Wi-Fi and select Add Details.
  4. Here you will see a Test Wi-Fi Speed option.
Jun 24, 2022

How important is WiFi in Airbnb? ›

WiFi is not merely about having a great connection; it's also part of the overall guest experience. These days, people expect home-away-from-home comfort and amenities, and WiFi is one aspect of that. Good WiFi is as important to many people as a good bed.

How much do Airbnb hosts make on average per month? ›

What Is the Average Airbnb Host Salary by State
StateAnnual SalaryMonthly Pay
South Carolina$59,378$4,948
Nebraska$59,362$4,946
Idaho$59,279$4,939
California$58,143$4,845
46 more rows

What is expected with Airbnb guests? ›

We expect our guests to uphold certain standards and be considerate and respectful of their Hosts, Hosts' neighbours and any other community members they may meet.

Should you provide cable in an Airbnb? ›

Save Your Ratings- You Might Need Cable in an Airbnb

Most hosts tend to receive the most subpar ratings from older guests, but cutting cable in an Airbnb would not deter them from booking. Most guests, especially older ones, do not look at the amenities list.

Should you provide Netflix for Airbnb? ›

Aside from great and varied content, Netflix is a great choice for Airbnb hosts because of its affordability.

What percentage does Airbnb take from host? ›

It's typically 14–16%, though Hosts with Super Strict cancellation policies may pay more.

What percentage do hosts pay Airbnb? ›

The Host service fee, which is generally 3% of your booking subtotal ($10.80 USD), is deducted from your earnings, and a service fee of 14% ($50.40 USD) is charged to guests and included in the total price they pay. In this example: You'd earn $349.20 USD.

Should Airbnb provide toilet paper? ›

Essential amenities are the basic items that a guest expects in order to have a comfortable stay. These include: Toilet paper. Soap (for hands and body)

Do Airbnb hosts track WiFi? ›

Hosts don't need hidden cameras and microphones to spy on you during your stay. They can monitor the Airbnb's WiFi network and snoop on your online activity. The sites you visit will be plainly visible, letting the host know things you might not want them to.

How can I improve my Airbnb hosting? ›

10 Steps to improve your Airbnb SEO strategy
  1. Provide high-quality photos.
  2. Optimize your listing title.
  3. Provide an accurate and optimized description.
  4. Communicate quickly and effectively.
  5. Receive more 5-star reviews.
  6. Invest in hospitality tech.
  7. Expand your amenities.
  8. Price your listing competitively.

How do I maximize my Airbnb algorithm? ›

Actions you can take to improve your listing's search ranking:
  1. Respond to reservation requests within 24 hours. ...
  2. Use Instant Book, so guests can find your listing when they filter their search results for that option. ...
  3. Reduce the number of restrictions, like the minimum and maximum length of stays, you put on bookings.
May 11, 2022

How do I setup a guest wifi network? ›

Create, edit, and share a Guest Wi-Fi network
  1. Open the Google Home app .
  2. Tap Wi-Fi. under “Guest network,” tap Set up.
  3. Turn on Guest network.
  4. Enter a network name and password for your guests to use. ...
  5. Under “Shared devices,” select any devices you would like your guests to be able to use.
  6. Tap Save.

What web server does Airbnb use? ›

Web server - Nginx. Nginx is a powerful HTTP and proxy server that speeds up content delivery, ensures Airbnb's security and scalability. Not only Airbnb reaps the benefits of Nginx; tech industry giants like Instagram, Netflix, and Zappos use NGinx too. Key-value storage - Redis.

What is fast wifi for Airbnb? ›

If your wifi speed is 50 Mbps or above, your listing will be highlighted as having fast wifi.

Should you use VPN at Airbnb? ›

Use a Virtual Private Network (VPN)

We advise that you avoid unsecured WIFI, especially connections that are not password protected. When you do need to connect to the internet for remote work, using a virtual private network (VPN) service is essential since it shields your device from several cyber hazards.

What are the pros and cons of hosting an Airbnb? ›

The pros and cons of Airbnb hosting
  • Higher income compared to long-term letting. ...
  • Pick and choose your hosting dates. ...
  • Be as involved as you like. ...
  • Vet your guests before they arrive. ...
  • Demand set to increase. ...
  • It comes with a fee. ...
  • Bookings aren't guaranteed. ...
  • It requires your time and energy.
Oct 14, 2019

What are 2 advantages and disadvantages of Airbnb? ›

Guests often find Airbnb is cheaper, has more character, and is homier than hotels. Airbnb makes the bulk of its revenue by charging a service fee for each booking. Cons of using this service include not getting what you expected, and, for hosts, renting your place to someone you haven't had the chance to meet first.

What is a good Airbnb income? ›

North America is the highest earning region – the average Airbnb host in North America makes $41,026 in host earnings on Airbnb in 2021. Asia-Pacific is the 2nd highest earning region, with an average host earnings of $14,629 in 2021. In Europe the average host made $13,567 in Airbnb earnings in 2021.

Where do airbnbs make the most money? ›

According to Tipalti's study, Hawaii is the US state with the highest average annual host earnings. There, Airbnb hosts make, on average, a whopping $73,247 per year. Tennessee hosts follow right after, with $67,510 per year thanks to the state's many gorgeous properties and attractions.

How much do Airbnb Superhosts make? ›

From October 2021 to September 2022 Superhosts have collectively earned over $23 billion in income from hosting on Airbnb. In Q3 2022 the typical Superhost earned 64% more than a regular Host.

What amenities should an Airbnb have? ›

The basics: Airbnb must-haves
  • Freshly laundered bed linen on each bed.
  • Sufficient pillows for each guest.
  • Extra pillows and blankets – “just in case”
  • Clean and fresh towels for each guest.
  • Plenty of clothes hangers.
  • Iron and ironing board.
  • Fully-furnished kitchen so guests can cook their own meals.
  • Washer/dryer and detergent.
Feb 9, 2023

What risks are Airbnb guests exposed to? ›

5 risks for Airbnb, Vrbo® and other property rental hosts
  • Property damage to your Airbnb or Vrbo. ...
  • Preventing guest injuries at your Airbnb rental. ...
  • Theft of personal belongings. ...
  • Squatters in your rental. ...
  • Loss of use can equate to loss of income.
Feb 18, 2023

Do I need to wash dishes in Airbnb? ›

We expect them to clean up after themselves, not clean the rooms. That means we DO expect them to wash any dishes they use, and to clean the kitchen if they've made a mess. Our unit is a shared accommodation - the owner lives there, too. So to leave a mess in the kitchen is downright rude on the part of the guests.

What to avoid on Airbnb? ›

To avoid these negative consequences, here are a few pointers an Airbnb host should never do:
  • Incomplete Airbnb Listing Description. ...
  • Your Host Profile should be completed. ...
  • Don't Put a Listing Up Without a Clear Photo. ...
  • Don't Falsify or over-exaggerate your listing. ...
  • Don't Accept payments and bookings outside of Airbnb.

Should Airbnb bedrooms have TV? ›

Unless part of your listing's appeal is an escape from the modern world, all guests expect there to be a TV from this century in your listing. But you don't need to have anything fancy. You just need one that works and can access Netflix.

What are the cons of Airbnb host? ›

Cons of Hosting on Airbnb
  • You might need additional Insurance for your vacation rental. ...
  • Local Laws May Not Allow Short-Term Renting. ...
  • Consider the Additional Costs of Hosting. ...
  • Inconsistent Income. ...
  • Maintaining a Short-Term Rental is a full-time job. ...
  • You'll Sometimes Get Bad Reviews. ...
  • Some Guests Can Be a Nuisance.
May 18, 2022

Should I do an Instagram for my Airbnb? ›

Building an audience for your Airbnb Instagram account is a powerful way to increase traffic to your property listings.
...
1. Set Up Your Airbnb Instagram Account
  1. The location of your vacation rental property or properties;
  2. A brief and catchy description of your Airbnb;
  3. The link to your Airbnb listing or business website.
Oct 27, 2020

Is it smart to Airbnb your house? ›

It May Be More Lucrative Than Traditional Renting

A solidly booked Airbnb rental may be more profitable than renting the same property to a long-term single tenant. That's because you're usually able to charge more on a nightly basis.

Should I make a Facebook page for my Airbnb? ›

Airbnb SEO is a whole beast of its own, but Facebook can help to increase your rankings. Get more exposure by posting your Airbnb listings on Facebook, too! If guests click on your Airbnb listing through your Facebook page, this will give you more clicks on your Airbnb listing and consequently, more bookings too.

Should my Airbnb have a Facebook page? ›

It's easy to set-up a Facebook page to try and promote your Airbnb listing. It can be done in 5 minutes, but actually using it to generate value for your property is your key objective. Why? Well because having a social media presence around your business builds trust and confidence in your customers.

What age group uses Airbnb the most? ›

11. In terms of age demographics, 36% Airbnb guests are between 25 and 34 years old. 15% are teenagers aged 18 to 24, while only 13% of all Airbnb guests are 55 years or older.

Do all guests need to show ID for Airbnb? ›

Airbnb requires all guests and hosts to undergo verification before they are permitted to book or list a property or experience. In essence, it is Airbnb's way of helping to maintain the security of the community while also fighting against fraud. Airbnb ID verification isn't only linked to account creation.

How does Airbnb verify identity of guests? ›

You can confirm your identity with either your legal name and address, or a photo of a government ID. When we receive information from your driver's license, passport, or national identity card, we store the number safely in an encrypted form…

Can Airbnb host ask for personal information? ›

That's why when you book a stay or Experience – or when you become a Host – we may need to verify your personal information, such as your legal name, address, phone number and other contact details. We may also ask for a photo of your Government ID and/or a selfie.

Do all guests need ID for Airbnb? ›

Guests and Hosts can always verify their identity in their Airbnb account settings. Learn more about verifying IDs. To verify someone's identity, often all we require are legal name and address and/or other personal details —but in some circ*mstances we may also require a Government ID.

Is it safe to provide ID to Airbnb host? ›

When you provide identification info to Airbnb, it's transmitted using secure encryption—the same process that websites use to transmit credit card numbers. We immediately store your information in an encrypted form, secured by third-party databases, so you should only have to confirm your identity once.

Can you have guests visit your Airbnb? ›

It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.

How are Airbnb guests vetted? ›

For everyone who transacts on Airbnb: We check the OFAC list, which includes terrorist designations. For those who live in the US: We check certain databases of public state and county criminal records as well as state and national sex offender registries.

Should you give your email address on Airbnb? ›

For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation.

How do I protect myself as an Airbnb host? ›

Stay Safe as an Airbnb Host
  1. 1) Be a Friendly Airbnb Host: Connect with Your Guests. ...
  2. 2) Take Insurance Seriously. ...
  3. 3) Get to Know the Renters. ...
  4. 4) Have Others Help Keep Watch. ...
  5. 5) Set Out Clear Rules and Expectations. ...
  6. 6) Don't Forget Your Home Network Security. ...
  7. 7) Use a Security System in Off-Limit Areas.
Mar 16, 2018

Should Airbnb host ask for phone number? ›

Hosts need to verify their phone numbers before listing their homes, and guests must have a verified phone number before booking a reservation.

How strict is Airbnb with number of guests? ›

Most Airbnb hosts do check how many guests are staying at their place at a time. This is to ensure that the number of people in the property does not exceed what was agreed upon when booking.

How do I know if my Airbnb host is legit? ›

Check for legitimate links

Don't click links in any email you're not sure about. A real link to Airbnb will begin with https://www.airbnb.com or a country-specific URL like https://es.airbnb.com, https://it.airbnb.com, https://www.airbnb.com.at, or https://www.airbnb.co.uk.

Does Airbnb ask for SSN? ›

No, you do not need to disclose your social security and passport information to hosts during the booking process. Fortunately, Airbnb's payment section is quite secure and not prone to hacking, so your bank and credit information are less likely to fall into the wrong hands.

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