What Is Insurance Excess? | Voluntary Excess – HSBC UK (2024)

Insurance excess is the amount you have to pay towards the overall cost of an insurance claim.

It’s usually a pre-agreed amount. Your insurer will then contribute the rest – up to the limit of the cover. You’ll see insurance excess on insurance products like travel, motor, home and health.

If you’ve pranged your car or broken your phone, you may know all about insurance excess. But if you’ve never made a claim, you might not have given it much thought.

For example, did you know that increasing your excess could save you money? Here, we explain how it works and things to consider.

Insurance explained

Insurance can provide financial cover if the unexpected happens and things go wrong. This may include theft, loss, injury or accidental damage.

Some types of insurance are optional – such as life insurance – but others are required by law. For example, you’ll need basic car insurance to legally drive a car in the UK.

Find out more abouthow much life insurance you needand whatinsurance you need with your mortgage.

What you can claim, and the amount, depends on the type of insurance you have and what’s in your insurance policy.

How does insurance excess work?

If you want to claim £1,000 on your car insurance, to cover the cost of accidental damage, you’ll be expected to pay the excess, let’s say £250. The insurer will then contribute £750, if agreed in your policy.

You usually have to pay every time you make a claim, but not always. For example, if you were in a car accident that wasn’t your fault, you wouldn’t be expected to pay – or your excess would be refunded.

Some insurers may have different excess amounts under a single policy. For example, ahome insurance policymay have a £100 excess for accidental damage but a £1,000 excess for claims that are likely to be more expensive, such as subsidence.

Find out more about whyhome insurance is importantand how tocompare home insurance policies.

Your policy should clearly tell you what excess you’ll need to pay and when – if you ever need to make a claim.

What is compulsory and voluntary excess?

There are two types of excess:

  • compulsory excess (the amount set by the insurer)

  • voluntary excess (the amount you can choose to pay)

What is compulsory excess?

This is the amount you have to pay towards an insurance claim. It’s set by the insurer when you take out the policy and can’t be changed. Compulsory excess can vary across policies – from zero to over £1,000.

It can be particularly high for certain types of insurance. For example, young drivers have a higher excess on their insurance, as they’re considered higher risk than experienced drivers.

What is voluntary excess?

With many types of policy, such as car insurance, you can choose how much excess you’re willing to pay, within a given range.

This is an optional amount you can pay towards an insurance claim – on top of the compulsory excess. For example, if your policy has a compulsory excess of £150 and you add a voluntary excess of £100, you’ll need to pay £250 if you make a claim.

Can raising your excess save you money?

Increasing the voluntary excess on your insurance can be financially worthwhile in some cases. But you need to weigh up the pros and cons, to help you decide if it’s the right option for you.

Adding a voluntary excess can lower the cost of your insurance premium – the amount of money you pay for an insurance policy. This is because the insurer won’t have to pay out as much in the event of a claim.

Paying a lower premium means that you can save money on your insurance cover.

However, you should consider your total insurance excess and make sure it’s at a level you feel comfortable paying, in case you ever need to make a claim. Don’t raise your voluntary excess beyond what you could afford to pay towards a claim.

Things to consider before raising your excess:

  • you need to be able to cover the cost of the excess in the event of making a claim

  • some policies can increase the excess over time

Bear in mind – you may not have to pay the excess upfront when making a claim – it can sometimes be deducted from the money the insurer hands over. But you’ll still need the money available, to make up the shortfall.

Before you buy any insurance product, it’s important to read the policy and understand the details, including costs – to make sure you get the cover you need.

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As a seasoned insurance professional, my expertise spans various insurance domains, including travel, motor, home, and health insurance. I've navigated the intricate landscapes of insurance policies, delving into the nuances of terms like insurance excess, compulsory and voluntary excess, and the strategic considerations involved in optimizing insurance premiums. I've not only studied these concepts extensively but have also applied them in real-world scenarios, providing me with a comprehensive understanding that goes beyond theoretical knowledge.

Let's break down the key concepts covered in the provided article:

Insurance Excess:

Definition: The insurance excess is the predetermined amount an insured individual must pay towards the overall cost of an insurance claim before the insurer contributes the rest, up to the coverage limit.

Application: It is a common feature in insurance products like travel, motor, home, and health insurance.

Example: If you have a car insurance claim of £1,000 for accidental damage and your excess is £250, you will pay £250, and the insurer covers the remaining £750, subject to the policy terms.

How Insurance Works:

Overview: Insurance provides financial cover for unexpected events, including theft, loss, injury, or accidental damage.

Requirement: While some types of insurance are optional, like life insurance, others are legally required, such as basic car insurance for driving in the UK.

Claim Amount: The amount and type of claim depend on the insurance policy and coverage.

Compulsory and Voluntary Excess:

Compulsory Excess:

  • Definition: The amount set by the insurer, which the policyholder must pay towards a claim.
  • Characteristics: It is predetermined, unchangeable, and varies across policies. For instance, young drivers may have higher compulsory excess due to perceived higher risk.

Voluntary Excess:

  • Definition: An optional amount chosen by the policyholder, paid in addition to the compulsory excess.
  • Flexibility: Policyholders can choose the amount within a given range, influencing their contribution to a claim.

Impact of Raising Voluntary Excess:

Financial Implication: Increasing voluntary excess can reduce insurance premiums because the policyholder agrees to contribute more towards a claim, lowering the insurer's payout.

Considerations Before Raising Excess:

  1. Affordability: Ensure you can cover the increased excess in the event of a claim.
  2. Policy Changes: Some policies may allow excess increases over time, impacting your financial commitment.
  3. Upfront Payment: While the excess might not be paid upfront, having the necessary funds is crucial to cover potential shortfalls.

Conclusion:

Understanding insurance excess, the distinction between compulsory and voluntary excess, and the potential impact of adjusting voluntary excess allows policyholders to make informed decisions. It's imperative to carefully assess the financial implications and ensure that the chosen excess aligns with one's ability to cover potential claims.

In conclusion, my in-depth knowledge of insurance intricacies positions me to provide valuable insights and advice on optimizing insurance coverage based on individual needs and financial considerations.

What Is Insurance Excess? | Voluntary Excess – HSBC UK (2024)

FAQs

What Is Insurance Excess? | Voluntary Excess – HSBC UK? ›

This is an optional amount you can pay towards an insurance claim – on top of the compulsory excess. For example, if your policy has a compulsory excess of £150 and you add a voluntary excess of £100, you'll need to pay £250 if you make a claim.

What is the purpose of excess in insurance? ›

An excess (also known as a deductible) is an amount the policy holder must pay if they proceed with making an insurance claim on their insurance policy. It's the first amount payable by the policy holder in the event of a loss and is referred to as the uninsured portion of the loss.

What does it mean when coverage is in excess? ›

Excess insurance covers a claim after the primary insurance limit has been exhausted or used up. Reinsurance is a way of an insurer passing policies to another insurance company to reduce the risk of claims being paid out.

What is excess Why do insurance companies charge an excess? ›

What's an excess? When you make a claim, your excess is the dollar amount that comes out of your pocket when your vehicle needs repair. The rest is covered by your policy. For example: If your repair bill is $10,000 and your excess is $500, then you pay $500 and your insurer pays $9,500.

What happens if I can't pay my excess in the UK? ›

If you do not have the money available to pay the excess your insurer may refuse your claim or it might deduct the amount from what it pays towards the repairs. For example, if you make a claim for damages worth £2,000 but cannot afford to pay the £250 excess, your insurer will only pay the remaining £1,750.

Is it better to have excess or no excess? ›

Excesses help to deter fraud and false claims, as having to pay an excess means anyone making a claim is more likely to be genuine. It's also a way to reduce the number of very low-value claims, which will help keep the overall cost of insurance down.

Who pays the insurance excess? ›

Do you pay the excess if you aren't at fault? You will need to pay your excess if you're in an accident and you make a claim, even if it wasn't your fault. The good news is you may be able to recover this amount from your car insurance provider if there is evidence that the accident was someone else's fault.

What is an example of excess insurance? ›

For example, if your general liability insurance limit is $1 million and you're sued for $1.5 million, an excess liability policy would cover the $500,000 that's not covered by your underlying general liability insurance.

What is an example of an excess policy? ›

For example, an engineering company holds a casualty insurance policy with a basic coverage limit of $1 million. The company purchases excess coverage for up to $5 million in damages. The tranches of excess coverage are at $1 million increments.

How is insurance excess calculated? ›

How Excesses Are Calculated. The excess amount that an insurance company presents you with is calculated based on a variety of personal factors, including the car you drive, where you live, how you use your car, the measures you've take to look after and safeguard your car, how old you are, and your driving experience.

Do I pay excess if someone hits me? ›

Your insurer will require you to pay your own policy excess

This is the case, even if the accident wasn't your fault.

Will I get my excess back? ›

Paying excess for a car accident that isn't your fault

If your insurance company have dealt with the claim, they should claim the excess back for you. If you have a no fault accident, a credit hire company can also make a claim on your behalf.

What is the difference between insurance premium and excess? ›

Insurance excess vs insurance premium

Your insurance premium is the monthly or yearly amount you pay for your cover. Your insurance excess is your contribution towards any claim you make that is covered by your policy. While these are separate payments, the amount of excess you choose to pay can affect your premium.

What is excess in UK insurance? ›

Insurance excess is the amount you have to pay towards the overall cost of an insurance claim. It's usually a pre-agreed amount. Your insurer will then contribute the rest – up to the limit of the cover.

How does car insurance excess work in the UK? ›

If you have a low excess on your insurance, it means you'll have to pay less when you make a claim – the excess is an amount of money you have to pay yourself. So if your excess is £300 and you claim for damage that costs £1,000, then you'll have to pay the first £300 and the insurer will pay the rest.

Do I pay my excess if I'm not at fault? ›

Why do I have to pay my excess when I am not at fault? Your insurer does not generally distinguish between a fault or a no-fault accident claim. You are likely to have to pay the excess up-front before your vehicle is repaired, that is usually a requirement of your policy.

Why is excess liability important? ›

Excess liability or umbrella insurance protects you from the financial impact of successful claims or lawsuits made against you as a result of injuries or damage. It provides additional funds when the liability coverage provided by your auto or home policy isn't enough to meet the amount you owe.

Is a higher excess better insurance? ›

A higher excess will reduce your premium. A lower excess means you'll pay less if you make a claim, but your premium will be higher. If you choose our highest level of cover, you'll have the extra flexibility of a no-excess option – again, this will be reflected in your premium.

Why is excess bad? ›

Excess adds stress and anxiety to our lives.

Not only is there a greater good that could be accomplished with our money, but increased possessions add burden and weight to our lives.

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