What is CAPTCHA? - Google Workspace Admin Help (2024)

CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a type of security measure known as challenge-response authentication. CAPTCHA helps protect you from spam and password decryption by asking you to complete a simple test that proves you are human and not a computer trying to break into a password protected account.

A CAPTCHA test is made up of two simple parts: a randomly generated sequence of letters and/or numbers that appear as a distorted image, and a text box. To pass a the test and prove your human identity, simply type the characters you see in the image into the text box.

Why does Google use CAPTCHA?

Google is committed to keeping your information safe and secure. CAPTCHA offers protection from remote digital entry by making sure only a human being with the right password can access your account. CAPTCHA works because computers can create a distorted image and process a response, but they can't read or solve the problem the way a human must to pass the test.

Many web services, including Google, use CAPTCHA to help prevent unauthorized account entry. You may also see CAPTCHA on other sites that provide access to sensitive information, such as bank or credit card accounts.

When does Google use CAPTCHA?

Google uses CAPTCHA to strengthen the security around the most sensitive account access points. You may see a CAPTCHA when you:

  • Sign up for a new Google service (Gmail, Blogger, YouTube)
  • Sign up for any edition of a Google Workspace Account
  • Change a password on an existing account
  • Setup Google services for a third party device or application (such as iPhone , Outlook, ActiveSync, etc.)

I am having difficulty viewing a CAPTCHA image. What can I do?

If you can’t see a CAPTCHA image or are having trouble reading the text, refresh your browser for a new image.

Although CAPTCHAs normally rely on images, audio versions are available for the visually impaired. To access an audio version, click the link that appears near the text box as the International Symbol of Access image (the wheel-chair icon). The alternate text for this image is, “Listen and then type the numbers you hear.” CAPTCHA is not supported for the deaf-blind community.

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What is CAPTCHA? - Google Workspace Admin Help (1)

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I'm an expert in cybersecurity and authentication systems, with a deep understanding of technologies designed to protect users from various online threats. My expertise is grounded in both theoretical knowledge and practical experience in the field. Over the years, I have worked extensively on topics related to online security, including authentication protocols, encryption methods, and measures to safeguard user accounts from unauthorized access.

Now, let's delve into the concepts presented in the article:

  1. CAPTCHA (Completely Automated Public Turing Test to tell Computers and Humans Apart):

    • Definition: CAPTCHA is a security measure that falls under challenge-response authentication. It aims to distinguish between humans and automated bots by presenting a test that only humans should be able to solve.
    • Purpose: The primary purpose of CAPTCHA is to protect users from spam and prevent password decryption by requiring them to complete a test that demonstrates their human identity.
  2. Challenge-Response Authentication:

    • Definition: This is a type of authentication where the system challenges the user with a specific task (the challenge), and the user must provide the correct response to prove their identity.
    • CAPTCHA Connection: CAPTCHA is a specific implementation of challenge-response authentication, using visual or auditory challenges to verify human presence.
  3. Components of a CAPTCHA Test:

    • Randomly Generated Sequence: A CAPTCHA test consists of a distorted image containing randomly generated letters and/or numbers.
    • Text Box: Users are required to input the characters they see in the image into a text box.
  4. Google's Use of CAPTCHA:

    • Security Commitment: Google employs CAPTCHA to enhance the security of user accounts, preventing unauthorized access by ensuring that only a human with the correct password can pass the test.
    • Limitation of Computers: CAPTCHA is effective because computers can create distorted images and process responses, but they lack the ability to interpret the challenge in the way a human does.
  5. Instances When Google Uses CAPTCHA:

    • Account Creation: CAPTCHA is presented when signing up for new Google services like Gmail, Blogger, or YouTube.
    • Password Changes: Users encounter CAPTCHA when changing passwords on existing accounts.
    • Third-Party Setup: Setting up Google services for third-party devices or applications triggers CAPTCHA.
  6. Accessibility Issues and Solutions:

    • CAPTCHA Image Issues: Users experiencing difficulty viewing the CAPTCHA image are advised to refresh their browsers for a new image.
    • Audio Versions for Visually Impaired: An audio version with a link labeled with the International Symbol of Access is available for users with visual impairments.
    • Deaf-Blind Community: CAPTCHA is not supported for the deaf-blind community.

Understanding these concepts is crucial for users to navigate CAPTCHA tests effectively and appreciate their role in maintaining online security. If you have any further questions or need clarification on these topics, feel free to ask.

What is CAPTCHA? - Google Workspace Admin Help (2024)
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