Our Statement provider is currently experiencing an outage. As a result, eStatements are unavailable and there will be a delay with December 31, 2023, month-end/quarter-end statement processing. We apologize for the inconvenience. Learn More.
The system may automatically reject checks for any of the following reasons:
- The check image isn’t readable
- The check is folded or torn
- The check isn’t signed on the front or on the back
- The check does not include the “For Mobile Deposit Only at TCU” endorsem*nt on the back
- The check amount doesn’t match what the member entered
- The check meets one of the definitions above as an item that can’t be deposited through mobile deposit.
- The MICR number is altered or illegible
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