FAQs
How do I contact Macmillan customer care? ›
The order department is open from 8 a.m. until 5 p.m. EST, Monday through Friday. To request a catalog: Please call 646-600-7856. For all other questions: Please email us at macmillan.audio@macmillanusa.com or leave a message in our general voicemail at 646-600-7856 and we will get back to you.
What is the phone number for Macmillan Learning Achieve support? ›Our customer service reps are waiting to help with answers to your store questions. Contact them now at 1-888-330-8477. Our normal operating hours are Monday through Friday from 8 a.m. to 5 p.m. EST.
What is the phone number for achieve tech support? ›For immediate service, call 877-235-2525 or fill-in the form below and we will contact you. Thank you for your interest! An Achieve3000 representative will contact you soon.
Is Macmillan Learning legit? ›Macmillan Learning is the only publisher to offer officially brand new textbooks with valid, authorized digital access codes for online study tools, like Launchpad, as part of our rental program.
How do I talk to someone at Macmillan? ›call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams). chat online to us.
How do I email Macmillan support? ›We promise to keep your details safe and never sell or swap them with anyone. Our privacy policy explains how we keep this promise. If you don't want to hear from us, or change your mind about how we contact you, email contact@macmillan.org.uk or call 0300 1000 200.
Can Macmillan Learning detect cheating? ›We may also use analytics for course integrity purposes, such as to identify individuals that may be cheating.
Who is the CEO of Macmillan Learning? ›Susan Winslow - Macmillan Learning | LinkedIn.
Where is Macmillan Learning headquarters? ›Where is Macmillan Learning 's headquarters? Macmillan Learning is located in New York, New York, United States .
What is achieve Macmillan? ›Achieve is an online platform with features that may include an e-book, LearningCurve adaptive quizzing, interactive reading, and multimedia resources all assigned by your instructor. We provide the resources for you to have an education your way, today.
How do I change my email on Macmillan learning? ›
To edit the e-mail address where you receive communications from Macmillan Learning, click on the Edit link next to your e-mail address. To opt in or out of e-mail communications, click the checkbox next to E-mail Preferences. When you are finished making changes, click the Save button at the bottom right.
Which of the following can you not do on the Macmillan Learning Support site? ›Answer: Reset your LaunchPad password
This is the thing that you cannot do on the Macmillan Learning Suppor site.
The Macmillan family formally ended its ownership in 1999, when the German media group Verlagsgruppe Georg von Holtzbrinck GmbH completed its acquisition of all the company's shares. In the early 21st century, Macmillan had offices in more than 40 countries. Its headquarters are in London.
Who is the owner of Macmillan? ›As a part of Holtzbrinck Publishing Group, a large family-owned media company headquartered in Stuttgart, Germany, we are firmly committed to our employees, authors, and core values — that are not just learned, they are lived.
Can I get a refund on Achieve Macmillan Learning? ›Macmillan Learning Support
If you purchased access to a digital product (e.g. Achieve), you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) or submitted more than 20% of the content or assignments.
You might be worried about your cancer treatment, feel anxious about going to work, concerned about paying the bills, or worried about someone you care about who has cancer. You may even be feeling isolated and just want to talk. If you need to talk to someone, you can call the Macmillan Support Line on 0808 239 9397.
Can I self refer to Macmillan? ›Self-referral
If you are affected by cancer – as a patient, carer, or family member – you can self-refer for Macmillan services by phone or email directly.
Go to the login page and click on Forgotten your password? Write your username in the first box, which is likely to be the email address you used to register, and the letters you see in the second box. Click on Reset and a link will be emailed to you. Click on this link to choose a new password.
How do I get a refund from Macmillan? ›Refund requests for digital products must be submitted via the My Account page within 14 calendar days and access to the product will no longer be available immediately upon initiating a refund request. Macmillan offers 6-month subscriptions for e-books as well as the option to purchase for unlimited access.