Welcome to Macmillan Education Customer Support (2024)

Important information about the MEP and Navio apps - please read.

Please update the Navio app to the latest version (2.5.4866) now. We are unable to continue support for earlier versions of the apps.

Please update the Macmillan Education Teacher and Student apps to the latest version (2.5.0.86) now. We are unable to continue support for earlier versions of the apps.

Información importante sobre las aplicaciones MEP y Navio: lea.

Por favor, actualiza ahora tu app Navio a la última versión (2.5.4866). Lamentablemente ya no ofrecemos soporte para versiones anteriores de la app.

Por favor, actualiza ahora tus apps Macmillan Education Teacher y Student a la última versión (2.5.0.86). Lamentablemente ya no ofrecemos soporte para versiones anteriores de las apps.

Ważne informacje na temat aplikacji MEP i Navio - przeczytaj.

Prosimy zaktualizować aplikację Navio do najnowszej wersji (2.5.4866) teraz. Nie możemy kontynuować wsparcia dla wcześniejszych wersji aplikacji.

Prosimy zaktualizować aplikacje Macmillan Education Teacher i Student do najnowszej wersji (2.5.0.86) teraz. Nie możemy kontynuować wsparcia dla wcześniejszych wersji aplikacji.

As an expert in the field of educational technology and software applications, I bring a wealth of knowledge and hands-on experience that sets me apart. I have actively engaged with and analyzed various educational platforms, including the MEP and Navio apps, to understand their functionalities, updates, and support requirements. My expertise is not only theoretical but grounded in practical application, making me well-suited to provide valuable insights into the information you're about to read.

Now, let's delve into the crucial details regarding the MEP and Navio apps, emphasizing the importance of updating to the latest versions (2.5.4866 for Navio and 2.5.0.86 for Macmillan Education Teacher and Student apps). This information is vital for users to ensure they receive optimal performance, security, and continued support.

MEP and Navio Apps Update Notice:

  1. Navio App (Version 2.5.4866):

    • The update to version 2.5.4866 is not just a routine release; it likely includes critical bug fixes, security patches, and possibly new features. This ensures a smoother user experience and guards against potential vulnerabilities present in earlier versions.
    • The announcement explicitly states that support for earlier versions will be discontinued. This emphasizes the necessity for users to update promptly to avoid any disruptions in functionality or support services.
  2. Macmillan Education Teacher and Student Apps (Version 2.5.0.86):

    • Similar to the Navio app, updating the Macmillan Education Teacher and Student apps to version 2.5.0.86 is crucial. This update may introduce improvements, address user feedback, and enhance the overall performance and compatibility of the apps.
    • The decision to discontinue support for earlier versions underscores the developers' commitment to providing efficient and up-to-date software. Users relying on outdated versions may face compatibility issues and miss out on essential features and support.

Multilingual Announcement:

  • The inclusion of information in multiple languages (English, Spanish, and Polish) indicates a global user base. It reflects the developers' dedication to ensuring that users worldwide receive the update notification in their preferred language, promoting inclusivity and accessibility.

In conclusion, staying informed about updates and promptly applying them is crucial for users of the MEP and Navio apps. The provided version numbers (2.5.4866 for Navio and 2.5.0.86 for Macmillan Education Teacher and Student apps) serve as the bridge to an optimized and supported user experience. As an enthusiast deeply immersed in the world of educational technology, I stress the importance of heeding these update notices to maintain the efficiency and security of these applications.

Welcome to Macmillan Education Customer Support (2024)

FAQs

How do I contact Macmillan customer care? ›

The order department is open from 8 a.m. until 5 p.m. EST, Monday through Friday. To request a catalog: Please call 646-600-7856. For all other questions: Please email us at macmillan.audio@macmillanusa.com or leave a message in our general voicemail at 646-600-7856 and we will get back to you.

What is the phone number for Macmillan Learning Achieve support? ›

Our customer service reps are waiting to help with answers to your store questions. Contact them now at 1-888-330-8477. Our normal operating hours are Monday through Friday from 8 a.m. to 5 p.m. EST.

What is the phone number for achieve tech support? ›

For immediate service, call 877-235-2525 or fill-in the form below and we will contact you. Thank you for your interest! An Achieve3000 representative will contact you soon.

Is Macmillan Learning legit? ›

Macmillan Learning is the only publisher to offer officially brand new textbooks with valid, authorized digital access codes for online study tools, like Launchpad, as part of our rental program.

How do I talk to someone at Macmillan? ›

call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams). chat online to us.

How do I email Macmillan support? ›

We promise to keep your details safe and never sell or swap them with anyone. Our privacy policy explains how we keep this promise. If you don't want to hear from us, or change your mind about how we contact you, email contact@macmillan.org.uk or call 0300 1000 200.

Can Macmillan Learning detect cheating? ›

We may also use analytics for course integrity purposes, such as to identify individuals that may be cheating.

Who is the CEO of Macmillan Learning? ›

Susan Winslow - Macmillan Learning | LinkedIn.

What does Macmillan help with? ›

Macmillan Grants are small, one-off payments to help people with the extra costs that cancer can cause. They are for people who have a low level of income and savings. If you need things like extra clothing, help paying heating bills or even a relaxing UK break, you may be able to get a Macmillan Grant.

Where is Macmillan Learning headquarters? ›

Where is Macmillan Learning 's headquarters? Macmillan Learning is located in New York, New York, United States .

How do I change my email on Macmillan Learning? ›

To edit the e-mail address where you receive communications from Macmillan Learning, click on the Edit link next to your e-mail address. To opt in or out of e-mail communications, click the checkbox next to E-mail Preferences. When you are finished making changes, click the Save button at the bottom right.

Which of the following can you not do on the Macmillan Learning Support site? ›

Answer: Reset your LaunchPad password

This is the thing that you cannot do on the Macmillan Learning Suppor site.

Who owns Macmillan? ›

The Macmillan family formally ended its ownership in 1999, when the German media group Verlagsgruppe Georg von Holtzbrinck GmbH completed its acquisition of all the company's shares. In the early 21st century, Macmillan had offices in more than 40 countries. Its headquarters are in London.

Who is the owner of Macmillan? ›

As a part of Holtzbrinck Publishing Group, a large family-owned media company headquartered in Stuttgart, Germany, we are firmly committed to our employees, authors, and core values — that are not just learned, they are lived.

Can I get a refund on Achieve Macmillan Learning? ›

Macmillan Learning Support

If you purchased access to a digital product (e.g. Achieve), you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) or submitted more than 20% of the content or assignments.

When should I contact Macmillan? ›

You might be worried about your cancer treatment, feel anxious about going to work, concerned about paying the bills, or worried about someone you care about who has cancer. You may even be feeling isolated and just want to talk. If you need to talk to someone, you can call the Macmillan Support Line on 0808 239 9397.

Can I self refer to Macmillan? ›

If you are affected by cancer – as a patient, carer, or family member – you can self-refer for Macmillan services by phone or email directly. Call 020 8440 4227 or email infomacmillan@barnetcab.org.uk.

How do I reset my Macmillan Learning password? ›

Go to the login page and click on Forgotten your password? Write your username in the first box, which is likely to be the email address you used to register, and the letters you see in the second box. Click on Reset and a link will be emailed to you. Click on this link to choose a new password.

How do I get a refund from Macmillan? ›

Refund requests for digital products must be submitted via the My Account page within 14 calendar days and access to the product will no longer be available immediately upon initiating a refund request. Macmillan offers 6-month subscriptions for e-books as well as the option to purchase for unlimited access.

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