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User profile for user: Kobozo
Kobozo Author
User level: Level1 22 points
Hi all,
For some reason, my Voice Memos app is taking up a whopping 27GB on my iPhone XR. I tried deleting all the voice memos on my phone, and I'm still getting the same result. I've also tried resetting it a few times. I'm about to try to restore it from a backup, but if anyone else has other ideas or has run into this before, please let me know. Thanks!
iPhone XR
Posted on Apr 15, 2022 11:39 PM
Question marked as Best reply
User profile for user: andresvima
andresvima
User level: Level1 8 points
Posted on Jun 16, 2022 4:34 PM
Hi,
I am experiencing the same issue. My iPhone (8 - 256GB capacity) is saying it is pretty much full with Voice Memos taking 49TB (which is impossible). So far I have tried:
- removing all files from the Voice Memos app
- deleting the Voice Memos app (after this, iPhone storage still showed com.apple.VoiceMemos taking the same space as before - 49TB)
- reinstalled the Voice Memos app (and now I can't even open it, it crashes every single time I try to open it)
- resetting my iPhone settings (including restarting the phone multiple time)
None of these have worked.
Please provide guidance on how to fix this issue asap. Now I can't use my phone as it constantly throws messages about your iPhone is full, manage storage, etc.
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User profile for user: andresvima
andresvima
User level: Level1 8 points
Jun 16, 2022 4:34 PM in response to Kobozo
Hi,
I am experiencing the same issue. My iPhone (8 - 256GB capacity) is saying it is pretty much full with Voice Memos taking 49TB (which is impossible). So far I have tried:
- removing all files from the Voice Memos app
- deleting the Voice Memos app (after this, iPhone storage still showed com.apple.VoiceMemos taking the same space as before - 49TB)
- reinstalled the Voice Memos app (and now I can't even open it, it crashes every single time I try to open it)
- resetting my iPhone settings (including restarting the phone multiple time)
None of these have worked.
Please provide guidance on how to fix this issue asap. Now I can't use my phone as it constantly throws messages about your iPhone is full, manage storage, etc.
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User profile for user: Julian Day
Julian Day
User level: Level1 12 points
Apr 23, 2022 6:51 AM in response to Sunyoungkim
This is happening to me too. I finally transferred the last of my Voice Memos (one by one! the most infuriating, mind draining task) to my laptop and then onto an external hard drive, deleted the app from my phone, emptied the trash, etc etc, and re-installed it. STILL taking up a mystery 15GB. What is happening?
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User profile for user: MikeyMike57
MikeyMike57
User level: Community Specialist
Apr 19, 2022 11:18 AM in response to Kobozo
Hello Kobozo,
Thanks for the screenshot! It does appear to be a miscalculation of some kind. Next, what iOS version do you have installed on your iPhone? Are there any updates available at all?
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
In some cases, creating a backup and then restoring from that backup can help resolve some issues like this as well.
We hope this helps get you pointed in the right direction.
Take care.
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User profile for user: Sunyoungkim
Sunyoungkim
User level: Level1 13 points
Apr 20, 2022 1:32 PM in response to MikeyMike57
I am experiencing the same issue. I have iphone 12 pro with the latest iOS version
- I used to have data in voice memo app
- I deleted all of the data once I found that it was taking 100G in my iphone
- I was still able to see the data taking up space in storage page so I deleted the app
- Now I see the same screen like this post with deleted app thumbnail.
This is taking almost half of my storage. Is there a way to fix this?
I dont think this will be cleared after 30 days as it has been over a month on my end.
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User profile for user: JLCSB
JLCSB
User level: Level1 8 points
Jun 16, 2022 7:58 PM in response to andresvima
Same here.
Nothing of the following worked:
- Permanently deleted the voices memos.
- Deleted the voice memos app.
- Shut down the phone and restarted
It is still showing 100+ GB.
Can Apple please do something about this issue.
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User profile for user: patricia-damian
patricia-damian
User level: Level1 8 points
Aug 5, 2022 5:51 AM in response to Kobozo
I have the same problem on my Iphone 11 (ios 15.6). I've deleted all my voice memos and afterwords the VoiceMemos app, but the storage keeps showing me that I have 107GB used for memos.
Please provide a fix for this!!!
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User profile for user: Kuulexnat
Kuulexnat
User level: Level1 18 points
Jun 18, 2022 6:59 AM in response to serag176
My wife and I are also experiencing the same issue. We suspect it came up after the iOS 15.5 upgrade. I use a 13 Pro Max and she’s on an 11 Pro. This is outrageous. Apple, please help resolve.
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User profile for user: Kobozo
Kobozo Author
User level: Level1 22 points
Apr 19, 2022 11:07 AM in response to Jaym_8
That is a good point, I forgot to check that. Unfortunately, though, that isn’t the issue since the space remains taken up even after I delete the app. Also, I added up the combined storage taken up by all the voice memos I had before (I exported them to my MacBook), and it adds up to roughly 1.2 GB. Even if the voice memos were still all on my phone, it wouldn’t add up.
I’m wondering if the iPhone is misattributing the consumed storage to Voice Memos when it should be attributed to something else more substantial like Photos. I’m going to test that later when I can properly import my photos to my Dell laptop.
This picture shows how the app’s storage appears on my device after I delete the app. 
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User profile for user: D-Harris
D-Harris
User level: Level1 13 points
Jun 11, 2022 3:01 PM in response to Kobozo
hi, I am struggling with the same issue. I don’t believe I saw a solution in the comments. I’ve tried hard resets and everything. The app is deleted off my phone but somehow says it’s taking 1.6 TB of space. That’s impossible! Haha But I’m having trouble now with doing anything on my phone because I don’t have the space. Any recommendations?
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User profile for user: Jaym_8
Jaym_8
User level: Community Specialist
Apr 17, 2022 6:22 AM in response to Kobozo
Hello Kobozo,
After you deleted the Voice Memos, did you clear them out of the Recently Deleted folder as well? If not, they'll still take up space until they automatically clear out of that folder in 30 days.
In the Voice Memos app select the back button at the top left and see if you have a Recently Deleted folder showing. If you do, and there's items in there you'll want to clear them out to free up that space.
Edit or delete a recording in Voice Memos on iPhone
Cheers!
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User profile for user: JeanPi0311
JeanPi0311
User level: Level1 13 points
Jun 9, 2022 9:42 PM in response to Kobozo
Same here.
- Restarted iPhone quite a few times.
- Also transferred the voice memos to my PC.
- I’m running latest iOS version at time (15.5) on my iPhone 12 Mini.
- Deleted and cleared all the info of the recently deleted folder and still this.
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User profile for user: Aprilnguyen
Aprilnguyen
User level: Level1 8 points
Jul 12, 2022 12:27 AM in response to Kobozo
This is the data file com.apple.voicememos that’s synced through iCloud. If you wanna get rid of it, here are the steps:
- reinstall voice memos app
- go to setting > icloud storage > toggle off Voice Memos
- delete Voice Memos app
Hope this help!
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User profile for user: SamDebugger
SamDebugger
User level: Level1 8 points
Apr 6, 2023 5:45 PM in response to katarina39
I spoke to a support rep, they informed me this bug was patched on a release, and because I deleted the app, the patch was not installed. Eventually it “sorted itself out” not sure what resolved everything.
- im a software engineer on an operating system and I was happy to hear they were on top of this, the rep was informative and helpful, and really helped alleviate the stress. -hope this self resolves itself with you as well
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User profile for user: malaak292
malaak292
User level: Level1 8 points
Jun 15, 2022 2:09 PM in response to a7medelgohary
again same here same problem it’s so annoying it’s taking up 86GB on my iPhone XS and idk how to get rid of it any ideas? Didn’t see any thing that works I tried everything ,please help if u have any way of solving this issue :|
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User profile for user: RhythmAddict
RhythmAddict
User level: Level1 0 points
Jul 1, 2022 4:09 PM in response to Kobozo
Same question as above
my phone says that Documents and Data take up 44.5 GB, but the voice memos themselves only take up 33.5GB
When I delete other items on my phone the storage stats update to a smaller number,
when I delete individual Voice Memos, the Voice Memo (lower number on screen shot) goes down, but the Documents and Data storage number appear “stuck”
please fix. Thank you
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Voice Memos Taking Up Significant Storage
