Your Visit
Created by Thomas Heatherwick and Heatherwick Studio, Vessel presents a uniquely interactive experience – a monument meant to be climbed and explored together. Comprised of 154 intricately interconnected flights of stairs – almost 2,500 individual steps and 80 landings – the centerpiece will literally lift up the public, offering a multitude of ways to engage with New York and each other.
Is Vessel open in poor weather conditions?
Vessel is an outdoor activity and is open during all normal weather conditions, but we reserve the right to close Vessel during inclement or extreme weather, at our sole discretion. Unless we have determined to close Vessel, tickets will not be exchanged due to weather. If Vessel or a portion of Vessel closes due to severe weather conditions, Experience Ambassadors will be available to provide assistance and information.
Is Vessel appropriate for all ages?
Vessel is appropriate for all ages. Tickets are required for all guests. Childrenmust be accompanied and supervised by an adult during their visit. Tickets for children age 5 and under are free.
Is Vesselaccessible for a person with disabilities?
Vessel offers an elevator for those who require it for their visit. Priority Access to the elevator is reserved for visitors with disabilities. Vessel offers priority elevator service every 15 minutes to accessible floor levels 5, 7, and 8. Priority Access tickets are available for advance reservations. If priority tickets are sold out, you may opt to stand-by for elevator service to accessible floors 5, 7, and 8. Individuals with disabilities who cannot use stairs are given priority in the stand-by line for elevators serving these accessible floors.
Please contact us at [emailprotected] for additional assistance or information.
WHAT IF I DO NOT HAVE ANYONE TO GO WITH?
Come with us! Vessel was always envisioned as a shared, immersive design experience that is made extraordinary by experiencing it with others. Reserve a “Come with us” ticket to join our group. We can’t wait to explore with you! Please see an Experience Ambassador when you arrive
Can I bring my pet?
Only service animalsare allowed on the Vessel.
Can I bring food or drinks?
Clear, plastic water bottles are permitted on Vessel, however, no other food or drink is allowed. Glass bottles are strictly prohibited.
Are baby strollers allowed?
Strollers are not allowed inside Vessel. There is an unmonitored stroller parking area nearby. Items left in this area are at your sole risk. Please hold on to personal belongings.
Can I bring bikes, scooters, or skateboards?
Bikes, scooters, or skateboards are not allowed on Vessel. There is a bike rack nearby on 30th and 10th Avenue.
Can I bring my luggage?
Normal size backpacks and bags are permitted on Vessel. Large bags and luggage are not permitted
For security purposes, Hudson Yards reserves the right to inspect any bags. You consent to such an inspection by visiting Vessel.
Can I take pictures or use my cell phone?
Yes. Photography is permitted for private use only.
If you are in interested in submitting a proposal for a commercial photo shoot, please contact [emailprotected].
Tripods and selfie sticks are not permitted.
What if I lose something on the Vessel?
During your visit, please see an Experience Ambassador to report a lost item.
After your visit, please email [emailprotected] for assistance.
Vessel Large Group Policies and FAQs:
Policies and FAQs:
- Group reservations are required for groups of 15 or more. Please contact us at 1-332-204-8500 or email us at [emailprotected] to inquire about your group visit. Please contact us for more information on bringing your accessible group.
- Group reservations must be reserved at least 3 days in advance. Payment for ticket purchases must be made at the time of booking. Payment is only available by credit card provided over the phone.
- Group size may be limited and is subject to availability. Some blackout or other restrictions may apply.
- One chaperone per every 10 guests (ages 0-18) are required. Chaperones must remain with the group at all times. Chaperones must be older than 21 years to qualify as a chaperone.
- Tickets are required for all guests. Tickets for children age 5 and under are free. Children mustbe accompanied and supervised by an adult during their visit.
- One complimentary ticket will be given for every 25 paid group tickets.
- All refunds are at the discretion of the operator, please see an Experience Ambassador for assistance.
- Tickets and complimentary tickets may not be refunded, resold, exchanged, or transferred. Reselling tickets on Hudson Yards’ Public Square and Gardens is expressly prohibited.
- No refunds shall be issued in the event of closure due to weather. Tickets can be reissued for a future date in the event of closure due to weather.
- We reserve the right to refuse or dismiss any group for misconduct.
- All groups are also subject to our general visitor policies found here.By booking your group, you agree to adhere to the Vessel Group Policies and FAQs, the Vessel Terms & Conditions, and the Vessel Guest Rules and Policies. All policies are subject to change without notice.
- Please allow 30-45 minutes for a visit to Vessel.
- Unapproved third-party guided tours are not permitted inside Vessel.
- Audio or visually distracting items including, but not limited to, horns, whistles, megaphones, flags, banners are not permitted.
- There are no storage options for groups available at Hudson Yards.
- No food and drink (except water in clear plastic bottles) is allowed on the Vessel. Glass bottles are strictly prohibited.
- Groups may also visit and make reservations at the restaurants at Hudson Yards. To find out more information and make reservations directly with each restaurant, please visit www.hudsonyardsnewyork.com/food-drink/
- Find out more about the other working, living, shopping, dining, and sightseeing options at Hudson Yards at www.hudsonyardsnewyork.com.
