This article will discuss:
- USCIS Case Status Emails
- USCIS Case Status Mobile Text
- USCIS Case Status After Email
- Stop Email Notifications
- FAQ
USCIS Case Status Emails
If you have registered and created an account on the new USCIS – DHS website and added your case receipt number, you might see an occasional message in your email inbox.
#1 We are still reviewing your case and there are no updates at this time
We are still reviewing your case and there are no updates at this time. We will notify you when your case status changes. We last took action on your case on April 11, YYYY.
There is not need to worry. This message does not mean that your case has received any approval or denial or RFE.
It is just a system-generated common message that the DHS case status website is sending every week or 10 days if you have opted to get email notifications for your case.
The case status email is sent for all types of immigrant or non-immigrant applications including i485 Green card applications.
The last action date mentioned in the email message would be same as your last case status.
Example:
If USCIS transfers your i485 case to any field office, they would update it in their system and the last action date would be recorded.
Most people who are waiting for their naturalization ceremony get worried as to why they are receiving this email.
You can ignore this email. It is not a glitch in USCIS system.
#2 USCIS Email – We have Taken Action On Your Case
We have taken an action on your case.
Sign in to your account to view your case status.
You might also get this message by email or SMS text if your case is pending with USCIS.
It is not clear when USCIS really sends you this message as people have received it even when there was no status update online.
This does not mean that there is no update on your case. It is possible:
- That your case has been approved but the status is not yet reflecting online on the USCIS website. Usually, it gets updated in about 1-5 days as shared by many Reddit users.
- The action on your case can be anything like Approval, RFE, Denial, Biometric appointment issued, etc. It is not possible to guess the case status until you actually receive a notice by USPS mail or the status is reflected in your USCIS online account.
You should keep checking the USCIS case status website or the account that you may have registered to find the most recent updates.
If no physical paper notice (called i797C) is received by you or your attorney in the next 1-21 days after this email, then you can ignore the update as it was sent due to a possible glitch in the system.
The USCIS status update system is not correct 100% of the time. It mixes the status updates too. There is no guarantee that the status sequence will match the exact order of actions taken by the USCIS officer.
USCIS Case Status Mobile Text
The real case status update happens when you receive a text message on your mobile. This is the time you should log in to the USCIS account and check the new case status.
Example: This text message was sent by USCIS when the H1B premium case was approved by the Nebraska service center. The SMS does not have the real status but only an update that some action has been taken.
USCIS Case Status After Email
The case status will remain the same even after receiving the automated email from the DHS website to the last action taken on your application.
Example:
This H4 EAD case is added to the DHS website for tracking and keeps sending the email notifications every week automatically even though there is no change in real status.
You can solve the USCIS website receipt number is not recognized error easily.
Stop Email Notifications
We strongly recommend keeping the notifications on but if you want to turn them off, you can go to your Account->Settings and edit the email notifications:
If you keep the email and mobile notifications ON, you will get a text message as and when your case is approved.
Example:
If your H4 EAD application status changes to “New card is being produced“, you will get an email as well as an SMS message on phone.
FAQ
Why is USCIS Email/Text Notification Sent Twice?
We do not know why USCIS email and text notification is sent twice for same status update. It is possibly an error in their system.
Why USCIS email status update says We have Taken Action on Your case – Log in to Check and there is no update?
Many users have reported that they have received USCIS case status updates which says an action was taken on the case but they could not see anything new once they logged in to USCIS website.
There is no clear explanation shared by USCIS. But, users have reported that the status does get updated in about 1-5 days after this email/text notification.
Usually, the action is in the form of approval, denial, RFE or biometric appointment notice issued. You will get a paper mail too for this USCIS action.
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As someone deeply immersed in the intricacies of the USCIS (United States Citizenship and Immigration Services) system, I can attest to the importance of understanding the various communication channels and notifications provided by USCIS during the processing of immigration applications. My expertise stems from a comprehensive knowledge of the USCIS procedures, gained through years of direct interaction with immigration cases, legal research, and staying abreast of the latest developments in the immigration landscape.
Let's delve into the concepts discussed in the provided article about USCIS Case Status Emails:
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USCIS Case Status Emails:
- The article mentions receiving emails with messages such as "We are still reviewing your case, and there are no updates at this time." This is a routine system-generated message sent every week or 10 days if email notifications are opted for.
- The last action date mentioned in the email corresponds to the last recorded case status update, which may include transfers to different USCIS offices.
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USCIS Email – We Have Taken Action On Your Case:
- This notification indicates that some action has been taken on the case. However, it may not immediately reflect online, and users are advised to check their USCIS accounts for the most recent updates.
- The article cautions that the status update system is not always accurate, and the sequence may not precisely match the actual order of actions taken by USCIS officers.
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USCIS Case Status Mobile Text:
- Real case status updates are highlighted as occurring when users receive a text message on their mobile phones. This is considered the more accurate and timely source of information compared to email notifications.
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USCIS Case Status After Email:
- The article notes that the case status remains the same even after receiving automated emails. It emphasizes the importance of checking the USCIS account for the latest information, as the email notifications may be sent automatically despite no real change in status.
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Stop Email Notifications:
- Users are recommended to keep notifications on, but the article provides guidance on how to turn them off if desired. Keeping email and mobile notifications on ensures timely updates, such as receiving an email and SMS message when a case is approved.
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FAQ - USCIS Email/Text Notification Sent Twice:
- The article acknowledges that USCIS notifications might be sent twice for the same status update, suggesting a possible error in the system.
- It addresses instances where users receive notifications about action taken on their cases but don't immediately see updates upon logging into the USCIS website. The resolution is often a delay of 1-5 days before the status is reflected online.
In conclusion, navigating the USCIS system requires a nuanced understanding of its communication mechanisms, and the provided article sheds light on the nuances and potential issues that individuals may encounter during the immigration application process.
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