We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more. Investopedia’s Rating 4.1 Our Take Upstart can be a good choice for those with less-than-perfect credit or no established credit history. But with Upstart’s high average APRs and origination fees, borrowers with good to excellent credit can likely find better rates elsewhere. Pros and Cons Pros Loans can be used for education expenses No credit score minimum Broad range of loan amounts Quick loan disbursem*nt Cons Potentially high origination fee Key Takeaways Company Overview Upstart was incorporated in 2012 as a platform to connect borrowers with lenders. The company partners with nearly 100 banks and credit unions to offer its loans. Upstart utilizes an AI-driven algorithm to evaluate applications. According to the company, its AI model results in higher approval rates than lenders that use traditional underwriting methods. Because its algorithm takes into account factors besides your credit score, Upstart can be a good choice for individuals with no credit history or less-than-perfect credit. specifications APR Range 6.40% - 35.99% Loan Amount $1,000 - $50,000 Loan Terms 36 months - 60 months Recommended Minimum Credit Score 300 Average Origination Fee 0.00%–12.00% Late Fee 5% of the late payment amount or $15, whichever is greater Why Trust Us 70 Lenders reviewed 31 Loan features considered 1,680 Data points analyzed 173 Primary data sources used Investopedia collected key data points from several lenders to identify the most important factors to borrowers. We used this data to review each lender for fees, accessibility, repayment terms, and other features to provide unbiased, comprehensive reviews to ensure our readers make the right borrowing decision for their needs. Table of Contents Upstart Personal Loans Review 2024 Pros Explained Cons Explained Types of Loans Time To Receive Funds Borrower Requirements Loan Features Customer Service Customer Satisfaction How to Apply Alternative Lenders The Bottom Line FAQs Methodology Upstart is one of several lenders that offer loans for people with less-than-perfect credit. See more of the best personal loans for bad credit. While $1,000 is Upstart’s minimum loan amount in most states, there are a few exceptions to this rule: All of Upstart’s personal loans are unsecured, so there’s no collateral. Loans originated through Upstart can be used for a wide range of purposes, including: Lenders usually prohibit borrowers from using personal loans for education expenses or student loan repayment. But Upstart allows borrowers to use its personal loans to pay for college tuition or certificate programs, and you can even use the loan to pay off your student loan debt. However, loans cannot be used for education purposes in California, Connecticut, Illinois, Washington, or Washington, D.C. Since personal loan rates are usually higher than student loan rates, it’s usually not a good idea to pay off student loans with personal loans. Learn more about student loan refinancing and see our best picks to see if you qualify for a lower interest rate. Upstart boasts quick disbursem*nt times. It takes just a few minutes to apply online, and you usually receive a decision within minutes. Personal loan funds may be transferred the next business day as long as you accept the loan terms before 5 p.m. ET, Monday through Friday (loans used for educational purposes are subject to a three-day wait period). According to the company, 99% of personal loan funds are sent within one business day after signing the loan agreement. To qualify for a loan from Upstart, you must meet the following criteria: Upstart uses AI-driven algorithms to review loan applications. Its AI platform considers other factors besides credit scores, such as education and employment, to determine borrowers’ eligibility for a loan. As a result, borrowers without established credit histories or less-than-perfect credit may be more likely to get a loan through Upstart than with other lenders. Upstart also has educational tools and calculators customers can use to better manage their finances. And the company operates an affiliate program. Those with websites, blogs, or other social media platforms can promote Upstart and earn 1% of each funded loan. Before taking out a personal loan, use our personal loan calculator to estimate your monthly payments and see how much you’ll pay in interest over time. While some lenders allow co-signed or joint applications, Upstart doesn’t offer that option; you must qualify for the loan on your own. If your credit or income has improved since you took out a loan, you may consider refinancing your debt to get a lower rate. Unlike some lenders that allow borrowers to refinance and adjust the terms of an existing loan, Upstart doesn’t have a specific option for personal loan refinancing. However, borrowers can take out a second Upstart loan and use it to pay off existing debt. You can qualify for a second loan through Upstart if: Customer support is available through phone or email seven days a week. Upstart has a mixed reputation among customers. On Trustpilot, it has a 4.9 (Excellent) TrustScore based on over 43,000 reviews. However, in the 2023 J.D. Power U.S. Consumer Lending Satisfaction Study, Upstart was ranked 15th out of 18 lenders, with a below-average score. Actual Customer Experience In Investopedia’s 2023 Personal Loan Borrower Survey, Upstart customers told us they liked the website and the loan process. They also told us they would have liked more information about how to pay off their loans faster. Upstart has a pre-qualification tool you can use to check your eligibility and view available rates. The pre-qualification process takes just a few minutes, and it doesn’t impact your credit. If you decide to proceed with applying for a loan, the following is a step-by-step explanation of how you can apply online: While Upstart has a loan pre-qualification tool, your actual rate may be different based on your credit history and other factors. When you submit your application, Upstart will perform a hard credit inquiry, which can affect your credit. Upstart can be a good option if you have poor (or no) credit, but borrowers with better credit scores may find better options elsewhere. Browse our top picks to check your rates with a few different lenders. Upstart stands out from other lenders with its AI-driven platform, low credit score requirements, and available loan amounts. Borrowers without established credit histories or lower credit scores who have struggled to find lenders willing to work with them may find that they have a better chance of getting a loan through Upstart. However, Upstart’s APRs can be high, and origination fees can be as high as 12%. For borrowers that have good credit, Upstart’s loans may be too expensive, and they may be better off shopping around. You can get quotes from leading personal loan lenders that offer lower-than-average APRs, and some shopping around could save you some money. Upstart partners with nearly 100 banks and credit unions to connect borrowers with lending options. Loans are originated by Upstart's partners, and Upstart's role in the process is to use its AI-driven algorithm to evaluate applications. One of Upstart's objectives is to try and connect borrowers with less-than-perfect credit to lending opportunities. Its algorithm takes into account more than just an applicant's credit report or credit score to determine risk. In some ways, this alternative approach can make it easier for those with lower credit scores to get approved. Upstart approves loans for as much as $50,000, but the amount approved for any single individual is determined by risk factors. Applicants with the best credit are most likely to be approved for the full amount. Upstart will require different documentation depending on your income type. All documents must include your name and the company name listed,be recent (i.e., no older than 30 days), and be clear and complete (i.e., all four corners must be visible and all parts of the document must be legible). To evaluate and rank personal loan providers we collected hundreds of data points across 70 lenders, including traditional banks, credit unions, fintechs, and special interest finance companies. We researched and evaluated APRs, loan amounts and terms, fees, customer experience and much more. To rank the lenders in our database and to generate star ratings, we weighted the data we collected, based in part on what consumers told us were the most important features of a personal loan and lender in a survey we conducted. We grouped those factors into four broad areas: Read our fullpersonal loans methodologyto learn more. Article Sources Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in oureditorial policy. Upstart. "Personal Loans." Upstart. "Heritage Financial Credit Union Selects Upstart for Personal Lending." Upstart. "What Are the Minimum Credit Requirements to Receive a Loan?" Upstart. "Will I Be Eligible for a Loan?" Upstart. "What Fees Am I Charged?" Upstart. "How Much Money Can I Borrow?" Upstart. "What Can I Use the Loan Proceeds For?" Upstart. "Get a Smarter Loan." Upstart. "Am I Eligible to Apply for a Loan?" Upstart. "Partner With Upstart." Upstart. "Can I Apply for a Second Loan?" TrustPilot. "Upstart.com." J.D. Power. "Fintech Lenders Gain Traction as Consumer Loan Satisfaction Increases, J.D. Power Finds." Upstart. "What Documentation Will Verify My Income?"Top Rated For
Pros Explained
Cons Explained
Types of Personal Loans Offered by Upstart
Time to Receive Personal Loan Funds
Borrower Requirements
Upstart Personal Loan Features
Co-Signers and Co-Applicants
Can You Refinance a Personal Loan With Upstart?
Customer Service
Medium Contact When Telephone (650) 204-1000
(local)
1-855-438-8778 (toll-free)General Support (M–Su):
9:00 a.m.–8:00 p.m. ET
Payments:
M–F: 9:00 a.m.–9:00 p.m. ET
Sa: 10:00 a.m.–7:00 p.m. ETEmail support@upstart.com Does not disclose Customer Satisfaction
How to Qualify and Apply for an Upstart Personal Loan
Compare Upstart With Other Personal Loan Lenders
Upstart Upgrade LightStream APR Range 6.40%–35.99% 8.49%–35.99% 7.99%–25.49% Loan Amounts $1,000–$50,000 $1,000–$50,000 $5,000–$100,000 Loan Terms 36–60 months 24–84 months 24–144 months Recommended Minimum Credit Score 300 620 680 Origination Fee 12.00 9.99 None Time to Receive Funds 1 day 1 day Same day The Bottom Line
Is Upstart a Credible Lender?
Is It Hard to Get a Loan Through Upstart?
How Much Will Upstart Approve for Me?
How Does Upstart Verify Income?
Methodology
Upstart Personal Loans Review 2024 (2024)
Table of Contents
Top Rated For
Pros Explained
Cons Explained
Types of Personal Loans Offered by Upstart
Time to Receive Personal Loan Funds
Borrower Requirements
Upstart Personal Loan Features
Co-Signers and Co-Applicants
Can You Refinance a Personal Loan With Upstart?
Customer Service
Customer Satisfaction
How to Qualify and Apply for an Upstart Personal Loan
Compare Upstart With Other Personal Loan Lenders
The Bottom Line
Is Upstart a Credible Lender?
Is It Hard to Get a Loan Through Upstart?
How Much Will Upstart Approve for Me?
How Does Upstart Verify Income?
Methodology
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